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customer operations specialist

2 months ago

Louisville, United States Randstad Full time

Randstad US Customer Operations Specialist - Louisville, Kentucky

Category: Office and Administrative Support Occupations Reference: AB_4570828 Job Details:

Looking for a great position within a growing Healthcare| Logistics Company? This position is located in the East End of Louisville. Position is hybrid, working from home 2 days a week. Position is temporary to hire. Pay is between $20-$23/hour. Company will pay tolls when hired. Qualifications:

Two years of billing and invoicing experience Accounting experience including chargebacks Two years of experience providing customer service ERP/billing software and Microsoft Office experience High School diploma or GED Salary: $21 - $23 per hour Shift: First Work hours: 8:30 AM - 5 PM Education: High School Responsibilities:

Accurately manages invoicing and finance management for the customer Contributes to cash applications and processing as well as cash collection on behalf of clientele Supplies aging reports as needed for customers Reviews credit management reporting Validates contract pricing and units of measure updates Maintain records of routine accounting transactions Maintains current contact documentation within CRM related to customer account Answers and resolves customer inquiries Establishes and maintains customer relationships with knowledge of order processing and conflict resolution Skills:

Basic Accounts Receivable Contract Administration Contract Review Basic Software Skills Excel Operations Accounts Receivable Collections CRM Credit Management

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