We have other current jobs related to this field that you can find below
-
Production Operations Supervisor
6 days ago
Hubbard, Nebraska, United States Michael Foods Inc. Full timeBusiness Unit Overview: Michael Foods, Inc. is a prominent player in the food processing and distribution sector, specializing in egg products, refrigerated grocery items, and potato-based offerings. We provide diverse career opportunities across our organization, allowing you to advance your career, refine your skills, and make a significant impact. Be part...
-
Forest Nursery Cultivator
6 days ago
Hubbard, Oregon, United States PRT Full timeJob OverviewCompany Overview:At PRT, we are dedicated to fostering growth and renewal for future generations. Our mission is to deliver the most reliable growing services tailored to our customers' needs, prioritizing their satisfaction while valuing our employees. As the largest commercial-scale growing provider in North America, we specialize in a diverse...
-
Forest Nursery Cultivator
6 days ago
Hubbard, Oregon, United States PRT Full timeJob OverviewCompany Overview:At PRT, we are dedicated to nurturing growth and renewal for future generations. Our mission focuses on delivering the most reliable growing services tailored to our clients' needs, prioritizing customer satisfaction while valuing our employees. As the leading commercial-scale growing provider in North America, we specialize in a...
-
Forest Nursery Cultivator
18 hours ago
Hubbard, Oregon, United States PRT Full timeJob OverviewCompany Overview:At PRT, we are dedicated to nurturing growth and renewal for future generations. Our mission focuses on delivering the most reliable growing services tailored to our customers' needs, prioritizing customer satisfaction while valuing our employees. As the leading commercial-scale growing provider in North America, we cultivate a...
-
Grower (Forest Nursery)
3 weeks ago
Hubbard, United States PRT Full timeJob DescriptionJob DescriptionCompany DescriptionWho are we:At PRT, we believe in being the stewards of growth and renewal for generations to come. Our Mission is to provide the most trusted growing services, best suited to the needs of our customers, and we achieve that by putting our customers first while always respecting our employees. PRT is the largest...
Bilingual Service Writer
2 months ago
The primary responsibility of the Service Writer is to provide service advise and help customers through the service process.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Greet customers and assist them with any inquiries they may have, either by phone or in person.
- Perform equipment walk around and documentation of customer concerns to enable the technician to properly diagnose and service the equipment
- Create, Process, and Bill customer repairs in operating system
- Consult with customer on applicable service specials and all hourly fees and charges.
- Prioritize required services and be prepared to provide options upon request.
- Scheduling Service Calls and informing service employees of appointments
- Document declines for services and ask for follow-up on future service considerations
- Keep customer informed on completion times, service expenses, and possible changes.
- Provide basic support for all owner inquiries, whether by phone or in person.
- Spend quality time building relationship with the customer.
- Create reports for service manager regarding work in progress repair orders
- Collect all documentation for warranty repairs and attach in system
- Answer phones "3rd ring"
- Running Monthly Efficiency Reports for Dave Roth
- Review WIP and collecting payment on completed repairs
- Contacting customers regarding expiring warranties
- Working with and submitting Insurance claims for authorization/payment
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE AND SKILLS
To perform this job successfully, an individual should have knowledge of Microsoft Word and Microsoft Excel software.
EDUCATION and/or EXPERIENCE
Typically 0-2 years of service writer experience
LANGUAGE AND INTERPERSONAL SKILLS
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to management.
REASONING ABILITY
Ability to interpret a variety of instructions furnished in written or oral form.
CERTIFICATES, LICENSES AND REGISTRATION
None required
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
Sit/stand for prolonged period of times
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Normal office environment. The noise level in the work environment varies between quiet and moderate.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
