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Cafe Service Associate

4 months ago

Frederick, United States The Common Market Full time
  • Provides attentive, prompt, and friendly service to all internal and external customers.
  • Builds and maintains customer satisfaction with the products and services offered by the co-op.
  • Prepares and serves smoothies, gourmet coffee, fresh juice drinks, slices deli meats and aids in the preparation of deli sandwiches.
  • Maintains knowledge of products, sales, and promotions.
  • Actively engages with customers and receives orders promptly and accurately.
  • Utilizes POS system to process transactions efficiently, entering all accepted tenders accurately.
  • Prepares high-quality foods on demand according to customer needs and preference.
  • Follows established recipes and maintains quality of the highest standard.
  • Ensures inventory is stored, stocked, and rotated according to standard procedures.
  • Handles all product in a safe, sanitary, and conscientious manner.
  • Removes trash, compost and recyclables promptly.
  • Performs opening and closing tasks including cleaning/sanitizing equipment, surfaces and floors.
  • Completes shrink log as needed.
  • Ensures displays, signage, and tags are accurate.
  • Installs new product displays as needed.
  • Participates in maintaining cleanliness and order.
  • Adheres to Health Department regulations and department sanitation and safety procedures.
  • Adheres to all workplace safety and security policies.
  • Participates in meetings and trainings.
  • Others duties as assigned.
Requirements

PREREQUISITES
  • High School Diploma or equivalent education or experience.
  • A minimum of one (1) year's experience in a retail or food service environment.
  • A minimum of one (1) year's experience and familiarity with natural foods and products.
  • Supports the co-op's core values and aligns with the Co-op Code of Conduct.
  • Ability to accurately measure ingredients or calculate change.
  • Adapts readily based on evolving co-op needs or in response to feedback.
  • Maintains composure in highly stressful or adverse situations.
  • Familiarity with POS systems preferred.
ENVIRONMENTAL & PHYSICAL DEMANDS
  • Flexibility to work any shift, including mornings, middays, evenings, weekends.
  • Must wear closed-toe, skid-resistant shoes; a head covering (hat, bandanna, etc.); and long pants.
  • Ability to work in varying temperatures.
  • Ability to stand for long periods at a time.