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Pathways Vermont
2 months ago
Job Description
Pathways Vermont Housing First Program - Property Manager North - $3000 Hiring Bonus*
The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services through ongoing supportive social work.
The Role: The Property Manager is a member of the Housing team and works in partnership with the Housing First services teams. The Housing First program provides permanent housing and support services to individuals with histories of chronic homelessness, institutionalization, and significant mental health challenges. Pathways Property Manager will be responsible for 60 plus units across 5 Counties in Northern Vermont for our Pathways Master Lease Program serving our Housing First and Department of Corrections Transitional Program. The Property Manager will work closely with our housing and service team to address tenant issues, perform regular inspections, send warning and termination notices, prepare leases, and organize contractors for unit turnovers, basic maintenance and repairs.
Location: In Person, Northern Vermont: Addison County, Franklin County, Chittenden County, Lamoille County & Washington County
Schedule: Full Time (35-40 hours per week)
Supervisor: Housing First Statewide Property Manager
Application Requirements:
A Cover Letter and Resume are required with your application.
Responsibilities:
Oversees lease ups, move-in, move-outs and regular inspections pursuant to Housing quality standards between tenant, landlord and housing authority inspector if applicable
Responsible for property management for Pathways units including but not limited to repairs and maintenance, managing tenant lease and rent responsibilities, unit turnovers and regular landlord inspections.
Be well versed in the obligation of tenants, landlord and housing authority as outlined in tenants HUD subsidy contract and/or DOC program agreement.
Engage with the Department of Corrections to efficiently move clients from incarceration to housing in the community in a timely manner.
Ensure Pathways remain in compliance with all housing contracts, including, but not limited to: HUD, Shelter Plus Care, Section 8, DOC and DMH. Remain current with HUD rules and regulations as it pertains to HUD subsidies and DOC Grant funds.
Accurate and timely maintenance of electronic database to track leasing, maintenance and payment information for all units occupied by Pathways tenants
Recruit landlords and units to the program as needed, track all outreach contacts on behalf of Pathways
Submit rent requests to finance department to ensure timely and accurate payment of rent to property owners
Ensure collection of tenant rent
Create regular invoices documenting client rent payments and outstanding balances
Organize and submit vendor invoices for payment
Organize services to promote retention as needed (including cleaning, maintenance)
Address tenant and/or property owner/neighbor complaints
Secure and inspect vacant units on a regular basis
Recruit, onboard and direct local contractors and vendors as needed
Oversee contracted work and ensure timely and satisfactory completion
Work with property owners to maintain and improve properties utilized by Pathways
Participate in lease negotiations and renewals
Participate in landlord/tenant mediation as needed to resolve tenancy issues
Draft and issue warning, termination and other notices as necessary
Participate in termination and eviction proceedings as necessary
Prepare reports and participate in agency quality improvement efforts as requested
Participate in required staff meetings and trainings as assigned
Regular attendance is a requirement of the position
Some availability after hours (nights/weekends) to address timely tenant issues required
Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.
Other Duties as assigned
Qualifications
Bachelor’s Degree or comparable work experience
Experience in property management, sales, and/or real estate a plus
Familiarity with housing laws, housing subsidy programs, and applicable regulations preferred
Familiarity with geographic area and housing market preferred
Comfort initiating new relationships and negotiations
Must be able to work in a fast paced environment as well as possess strong problem solving skills, work ethic and computer proficiency
Strong mediation skills and ability to navigate complex situations
High level of organization and attention to detail
Must be able to work semi-flexible hours
Ability to travel
Valid driver’s license, registration and reliable vehicle required
Excellent verbal and written communication
Must be comfortable with rapid growth and thinking out of the box
Commitment to Pathways mission of housing as a human right
Excellent interpersonal skills - the ability to network with landlords, funders, and community stakeholders
Motivation for sales
Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations
Lived experience of homelessness, mental health challenges, incarceration, and/or other life challenges will be considered an asset
Willingness to self-reflect, learn, and practice new ways of being in relationships
Risk and discomfort tolerance
Physical Requirements:
Occasional exposure to outside environmental conditions for community-based meetings.
Often meeting with persons in the community and/or visiting different businesses
Regular extended travel by motor vehicle within geographic location
Extending hand(s) and arm(s) in any direction at times when collecting paperwork, assisting with applications, etc.
Extensive reading responsibilities
Ability to ascend and descend stairs occasionally required (in instances when apartments, businesses and/or meeting places do not have an elevator)
Stooping, Kneeling, Crouching. Occasionally during housing inspections to inspect various items.
Regular operation of a computer and other office machinery including frequent typing.
Grasping. Applying pressure to an object with the fingers and palm such as stapling, completing hand-written forms, etc.
Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication at normal speaking levels.
Occasionally lifting and carrying up to 50 pounds, occasionally exerting up to 20 pounds of force and/or up to 10 pounds of force frequently (opening doors at meeting places/businesses, etc.)
The worker is required to have visual acuity to operate motor vehicles.
Compensation:
$20.00 - $23.00 per hour
$3000 Hiring Bonus *Hiring bonus will be paid out in the first payroll cycle after the successful completion of the 60 day Orientation period*
Benefits:
Medical, dental and vision insurance
Long Term Disability/Life Insurance
Paid Time Off (accrual of 210 hours per year to start)
9 Paid Holidays Annually
403(b) Retirement Savings Plan
Employee Assistance Program
Employee Wellness Reimbursement Program
Longevity Recognition Rewards
Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support
It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color.
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