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Collections Specialist
2 months ago
Accounts Receivable / Collections Specialist
About the Company and Opportunity:
- Our client is a successful and well-known Portland Company focused on technological innovations.
- Community Involvement: paid volunteering time, food drives, charity events
- We have placed talented professionals with this organization in the past, with wonderful feedback.
- The Accounts Receivable Manager is a talented accountant and mentor. Relatable and keeps the day fun
- Employees say:
- "Lots of smart people, easy to work cross functionally if you're curious, excellent opportunities to learn about stuff and for career development"
- "Continual learning from best-in-class company, interesting work, very good benefits"
- "Leadership welcomes innovative thinking and fosters a culture of experimentation. People look out for each other, collaborate and bring others into discussions openly. There is a constant desire to learn, inspire more curiosity and connect more deeply with their customers than is common."
Responsibilities:
- Manage collections for outstanding accounts receivable.
- Conduct account research, analysis, and issue resolution.
- Address customer inquiries and collaborate on account reconciliations.
- Ensure accurate billing and invoice delivery.
- Communicate with customers to resolve issues, following escalation protocols.
- Forecast and manage cash collections, meeting performance KPIs.
- Advocate for process improvements and share knowledge.
- Update systems and Excel reports to reflect account status.
- Monitor payments for accurate reconciliations.
- Provide timely updates and complete required reporting.
- Participate in team meetings and support continuous improvement.
- Communicate with customers via phone and email.
- Perform additional duties and special projects as required.
Required Qualifications:
- Experience in B2B collections.
- Strong analytical and problem-solving skills.
- Basic accounting knowledge for account reconciliations.
- Excellent interpersonal and English communication skills.
- Proficiency in Microsoft Excel, Outlook, and Word.
- Detail-oriented with strong organizational skills.
- Ability to work well in a team and independently.
- Positive, professional, and proactive approach.
- Commitment to customer satisfaction and organizational success.
Please email your resume for immediate consideration.
Tia McKeen, Senior Managing Director - Staffing
Timing is everything. Whether you are aggressively in a job search or simply passive for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement for accounting and finance professionals. Many of our positions are not posted on the internet. Please contact me for more information about this role as well as other opportunities.
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