Behavioral Health Support Specialist

Found in: Talent US C2 - 2 weeks ago

Portland, United States Unity Full time

Overview

We continue our commitment to raise the bar on the quality of behavioral health care provided to those in our community who suffer from mental illness. Finding the best people to join our team is crucial in meeting our goals. If you thrive in a team environment and you want to provide administrative support and customer service in a patient care setting, join us as we build an integrated, qualified team dedicated to behavioral health.

Partnerships in transforming health:

Unity Center for Behavioral Health is a one-of-a-kind center for people facing a mental health crisis. Unity Center features a Psychiatric Emergency Service, where patients receive care by specialists in behavioral health in a calming, non-hospital-like setting. Unity also has inpatient care for adults and teens. It is a collaboration between Adventist Health, Kaiser Permanente, Legacy Health and Oregon Health & Science University.

Responsibilities

The behavioral health unit specialist participates with the health care team in delivering quality and customer focused health care to patients. The behavioral health unit specialist provides administrative and clerical services for a behavioral health nursing unit(s). The behavioral health unit specialist escorts and provides visitor management, manages legal status documentation and documents, communicates relevant information to the greater health care team, assists in supporting the unit leadership in scheduling appointments, assists with the patient belongings process, assists with collection and management of quality reporting, and supports day to day unit operations. The behavioral health unit specialist must have critical thinking skills, high attention to detail and integrity.

Qualifications

Education : High school diploma or equivalent.

Experience : Six months of office/clerical experience is required; six months of office/clerical experience in a behavioral health setting is preferred. Experience working with trauma informed care highly preferred.

Skills : Proficient in understanding of medical and behavioral health terminology strongly preferred. Demonstrated ability to perform detailed work accurately. Expert communication skills required. Ability to effectively communicate with licensed independent providers, social workers, and other health care professionals. Excellent teamwork skills required. Must be able to proficiently operate applicable computer systems. Knowledge of legal proceedings as they

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