Credit Card Ops Specialist

3 months ago


Pasadena, United States East West Bank Full time

Introduction:

Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

Overview:

East West Bank is looking for a Credit Card Operations Specialist. The Credit Card Operations Specialist will be responsible for providing excellent customer service to both cardholders and internal customers. The individual will also conduct simple general ledger reconciliation/settlement tasks.

Responsibilities:
  • Develop a strong understanding of the Bank's card landscape
  • Research customer inquiries/issues about their card product(s)
  • Provide excellent customer service to both cardholders and internal customers
  • Conduct simple general ledger reconciliation/settlement tasks
  • Review bankcard applications for data entry
  • Maintain accurate card logs and adhoc reporting
  • Provide assistance in other Credit Card Ops tasks as required
Qualifications:
  • High school diploma (Associates or Bachelors degree preferred)
  • Basic accounting principles
  • Ability and desire to provide excellent Customer Service
  • Strong communication skills
  • Financial institution or related field experience strongly preferred
  • Proficiency in Microsoft Office suite required (Excel, Word)


Compensation:
The base pay range for this position is USD $18.00/Hr. - USD $21.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

  • Pasadena, California, United States Firefighters First Credit Union Full time

    Job Title: Payments Card Specialist IIFirefighters First Federal Credit Union is seeking a skilled Payments Card Specialist II to join our team. As a Payments Card Specialist II, you will be responsible for processing debit and credit cards, resolving member card issues, and working with the fraud prevention team to protect our assets while ensuring...


  • Pasadena, California, United States Firefighters First Credit Union Full time

    Job SummaryFirefighters First Federal Credit Union is seeking a skilled Payments Card Specialist II to join our team. As a Payments Card Specialist II, you will be responsible for processing debit and credit cards, resolving member card issues, and working with the fraud prevention team to protect our assets while providing exceptional member service.Key...


  • Pasadena, California, United States Firefighters First Credit Union Full time

    Job SummaryFirefighters First Federal Credit Union is seeking a skilled Payments Card Specialist II to process debit and credit cards, resolve member issues, and work with the fraud prevention team to protect assets and provide exceptional member service.Key ResponsibilitiesProcess new card orders, PIN changes, and reissue expired cards, documenting contact...


  • Pasadena, Texas, United States Creative Financial Staffing Full time

    Commercial Collections SpecialistAbout the Opportunity:Our client is a growth-oriented firm in the abrasives and safety equipment distribution industry.This organization is a key supplier to help their clients keep projects moving.Why work here:Progressive firm with strong relationships nationwide.Overview of the Commercial Collections Specialist:Collect...


  • Pasadena, California, United States East West Bank Full time

    Job Title: Credit Risk Management SpecialistEast West Bank is seeking a highly skilled Credit Risk Management Specialist to join our team. As a key member of our Enterprise Risk Management function, you will be responsible for providing expert guidance and oversight of credit risk management practices across the organization.Key Responsibilities:Perform...


  • Pasadena, Texas, United States Creative Financial Staffing Full time

    Commercial Collections SpecialistAbout the Opportunity:Our client is a growth-oriented firm in the abrasives and safety equipment distribution industry.This organization is a right-now supplier to help their clients keep projects moving.Why work here:Progressive firm with strong relationships nationwide.Job Summary:Collect payments on past due invoices via...


  • Pasadena, Texas, United States Creative Financial Staffing Full time

    Accounts Receivable Credit Specialist:As a key member of our team at Creative Financial Staffing, you will play a crucial role in ensuring the smooth flow of cash into our clients' businesses. Your primary responsibility will be to collect payments on past due invoices via phone calls and collection emails or other correspondence. You will also be...


  • Pasadena, United States Firefighters First Credit Union Full time $52,628 - $58,475

    For over 88 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with over $2.0B in assets, we serve over 50,000 members in more than 1,000 fire departments.The following information aims to provide potential...

  • DMV Title Specialist

    4 weeks ago


    Pasadena, California, United States Firefighters First Credit Union Full time

    Job SummaryFirefighters First Credit Union is seeking a skilled DMV Title Specialist to join our team. As a DMV Title Specialist, you will be responsible for reviewing loan documents for accuracy and completeness, processing title and tax documents for state registration, and keeping members informed of status.Key Responsibilities:Verify and process...


  • Pasadena, California, United States First City Credit Union Full time

    Job DescriptionAt First City Credit Union, we are seeking a skilled Cash Handling Specialist to join our team. The successful candidate will be responsible for processing over the counter member transactions and providing general information on credit union products and services.Key Responsibilities:- Process member transactions accurately and efficiently-...


  • Pasadena, California, United States The PNC Financial Services Group Full time

    Job DescriptionServes as a market-level credit product expert, structuring and advising clients on various types of credit and credit-related transactions to meet client needs while staying within the Bank's risk profile.Responsible for the entire execution of credit-related products, including ACH, FX, EF, and Derivatives. Manages the diligence/approval...


  • Pasadena, California, United States Firefighters First Credit Union Full time

    Job OverviewAt Firefighters First Credit Union, we pride ourselves on fostering strong connections within our community. As the leading firefighter credit union in the nation, we are dedicated to serving our members with integrity and excellence.Position Summary: We are currently seeking a Temporary DMV Specialist to enhance our DMV team. This role involves...


  • Pasadena, United States The Ladders Full time

    About Mobile Air & Power Rentals Mobile Air provides temporary cooling, heating, dehumidification, and power solutions. With our rental portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution, we can cover all power and HVAC rental needs nationwide. We provide solutions that help people save time and...


  • Pasadena, California, United States Firefighters First Credit Union Full time

    Operations Services Specialist IIFirefighters First Credit Union is seeking a highly skilled Operations Services Specialist II to support our members and departments by processing account transactions, managing member accounts, and providing exceptional customer service.Key Responsibilities:Process and manage member accounts and related transactions,...


  • Pasadena, California, United States East West Bank Full time

    Job DescriptionEast West Bank is seeking a highly skilled Senior Credit Reviewer to join our team. As a Senior Credit Reviewer, you will be responsible for conducting loan and credit file reviews to assess the adequacy and effectiveness of our credit risk management policies and processes.Key ResponsibilitiesConduct thorough loan and credit file reviews to...


  • Pasadena, California, United States East West Bank Full time

    Job Title: Credit Risk Management ERMWe are seeking a highly skilled Credit Risk Management ERM to join our team at East West Bank. As a key member of our Enterprise Risk Management function, you will be responsible for providing expert guidance and oversight of credit risk management practices across the organization.Key Responsibilities:Perform...


  • Pasadena, California, United States First Financial Credit Union Full time

    Job Title: Facilities SpecialistFirst Financial Credit Union is seeking a highly organized and detail-oriented Facilities Specialist to join its team at its new operations center in Pasadena. This is an excellent opportunity for a goal-oriented individual looking for a full-time opportunity.Job Responsibilities:Manage the receipt, sorting, and distribution...


  • Pasadena, Texas, United States AmeriTech Staffing, Inc. Full time

    Job SummaryAmeriTech Staffing, Inc. is seeking a skilled Parts Specialist to join their team at a leading Heavy Equipment company.Key Responsibilities:Provide exceptional phone and counter sales experience to customers.Process orders via Microsoft Navision and create purchase orders with vendors.Fill customer orders by pulling from stock, loading into...


  • Pasadena, Texas, United States Creative Financial Staffing Full time

    Credit and Collections Specialist- PasadenaAbout the Company:Company is growing and opportunity for advancement.Fantastic work cultureCredit and Collections Specialist Responsibilities:Collect payments on past due invoices via phone calls and collection e-mails or other correspondenceVerify validity of customer account discrepancies by investigating...


  • Pasadena, California, United States First City Credit Union Full time

    Job Title: TellerAt First City Credit Union, we are seeking a skilled Teller to join our team. As a Teller, you will play a vital role in providing exceptional service to our members by processing transactions, answering questions, and promoting our products and services.Key Responsibilities:Process member transactions accurately and efficientlyProvide...