Financial Recovery Specialist

4 weeks ago


Pasadena, Texas, United States Creative Financial Staffing Full time

Credit and Collections Specialist- Pasadena

About the Company:

  • Company is growing and opportunity for advancement.
  • Fantastic work culture

Credit and Collections Specialist Responsibilities:

  • Collect payments on past due invoices via phone calls and collection e-mails or other correspondence
  • Verify validity of customer account discrepancies by investigating information from sales, customer service departments and from customers
  • Resolve collections issues by examining customer payment plans, payment history and credit line
  • Make outbound collection calls while maintaining and/or improving customer relationships
  • Through personal account management, maintain current knowledge of customer accounts as well as any outstanding issues
  • Provide customers with account statements and invoices
  • Maintain customer collection notes in ERP system
  • Summarize receivables by maintaining invoice accounts; coordinate and prepare monthly AR meeting for designated customer accounts with detailed notes and payment status
  • Run aging reports for use in making collections calls and for management of accounts
  • Process customer credit memos

Qualifications for Credit and Collections Specialist:

  • High school Diploma or GED required (2yr or 4yr degree preferred)
  • Minimum 2-3+ years related collections experience in a high-volume business to business collections setting
  • Experience in high volume collections with demonstrated ability to drive down aging of accounts
  • Excellent organizational and communication skills


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