Customer Care Representative
2 weeks ago
Customer Service Specialist What is a Customer Service Specialist at Assurant? The role of a Customer Service Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer’s primary point of contact and you care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolution. Why You Should Consider This Role You love helping and connecting with people You’re a problem solver who likes to think on their feet and enjoys a challenge You thrive in a fast paced, changing environment What You Will Like The diversity - every day and every customer are different The opportunity to demonstrate your unique problem-solving abilities to our customers and to the rest of your team Medical benefits begin on your first day Monthly incentive plan option to earn additional $200-$300/month Tuition reimbursement available after 6 months up to $5000/annually Competitive paid time off Shift differential for nights and weekend The Details Provide superior service to our customers who have purchased extended warranty contracts for wireless cell phone handsets. This role requires listening to our customer’s concerns and showing empathy while resolving their issue. Because every customer is different, we expect you to take the initiative to truly understand our customers' current challenges, solve them, and use your expertise to proactively help them avoid future challenges. A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. What You Should Know About Us Assurant, Inc. helps people protect what matters most to them. We have been around for a while with our roots tracing back to 1892. We are a Fortune 300 company employing approximately 15,000 people in 16 countries. We provide specialty protection products and related services to safeguard against risks. The Ideal Candidate Will Have Strong attention to detail. Love talking to people and ability to WOW customers on every call. Excellent verbal, written, and listening skills. Relentless drive to own the customer's problem and resolve it. Ability to adapt well to change. Ability to work well in a fast-paced work environment. Ability to think outside of the box to resolve problems. Ability to multi-task using technology, including call handling. Minimum high school diploma or GED. Pay Range $14.36 - $22.25 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. #J-18808-Ljbffr
-
Customer Service Representative
2 weeks ago
Little Ferry, New Jersey, United States Safariland Full timeCustomer Service RepresentativeAt Safariland, we are committed to providing exceptional customer service to our clients. As a Customer Service Representative, you will be the primary point of contact for our customers, providing timely and accurate support for all their requests.Key Responsibilities:Provide support for all customer requests received through...
-
Customer Service Representative
3 months ago
Little Ferry, United States Umdaschgroup Ventures Full time**Customer Service Representative** * 208 Gates Rd, Little Ferry, NJ 07643, USA * Employees can work remotely * Full-time **Company Description** We are looking for you - an enthusiastic and innovative personality - to complement our Form-on team as a customer service representative. Form-on is a young and fast growing company. We trade with concrete forms...
-
Customer Support Representative
2 weeks ago
Little Ferry, United States Neogen Full timeIt's fun to work in a company where people truly believe in what they are doing! Are you ready to dive into an exciting role that goes beyond the ordinary? Join our phenomenal team of Customer Support Representatives, where we turn every customer interaction into a thrilling experience. At NEOGEN, we believe in creating a workplace that's not just a job but...
-
Customer Support Representative
3 months ago
Little Ferry, United States CEFALY Technology Full timeCEFALY Technology is hiring a Customer Support Representative to join our Customer Service team in CT and provide an excellent customer experience. What you'll be doing: As the Customer Support Representative, you will directly contribute to the success of the organization by delivering a world-class customer experience. This involves educating new...
-
Customer Service Representative
2 weeks ago
Little Ferry, New Jersey, United States Guardian Life Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Adjustment Representative to join our team at Guardian Life. As a key member of our Contact Center, you will play a critical role in providing exceptional customer service and ensuring the timely resolution of claims.Key ResponsibilitiesProcess basic adjustments for Short-Term...
-
Little Rock, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Little Rock, AR)** **Department:** Ops-Hourly **Location:** Little Rock, AR **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...
-
Customer Support Representative
2 weeks ago
Little Ferry, United States Medely Full timeThe Role: To help us support our growing user base, Medely is looking to add another Customer Support Representative to our Customer Support team. Our mission is to provide best-in-class support and right now, we have a focus to ramp up our phone support team. In this role, you will serve as the first point of contact for the Medely customer base across the...
-
Customer Service Representative
2 weeks ago
Little Ferry, New Jersey, United States Miaplaza, Inc. Full timeAbout Miaplaza, Inc.Miaplaza, Inc. is a mission-driven company dedicated to innovative education solutions for children who learn in diverse ways. Our vision is to elevate online learning by applying the most successful approaches in virtual education to create an accessible and inclusive homeschool curriculum platform.Job Title: Customer Service...
-
Little Ferry, New Jersey, United States Swooped Full timeAbout SwoopedSwooped is a leading fintech company that's revolutionizing the financial industry by making markets accessible to all. Our mission is to create a financial system that's inclusive and equitable for everyone.Job SummaryWe're seeking an experienced Customer Experience Representative to join our Advanced Services team. As a key member of our team,...
-
Little Ferry, United States Swooped Full timeAbout Our Client Founded by ex-Apple Product and Engineering leaders , the hiring company is redefining the smart community with technology that is simple, intuitive, useful, and invisible . Together, their platform and services provide premium experiences for all those who live, work, and own multifamily communities. At the hiring company, a unique approach...
-
Customer Support Representative
2 weeks ago
Little Ferry, United States 1v1Me Full time1v1Me is a platform that allows you to stake on others playing video games. We are building an esports community fueled by staking and entertainment. 1v1Me is a fully-remote team. We focus on providing an environment that encourages learning and growth, giving you the opportunity to lead your own projects and take pride in the work you do. This is an...
-
Customer Service Representative
2 weeks ago
Little Ferry, New Jersey, United States Swooped Full timeAbout Our CompanySwooped is a dynamic and innovative company in the health and wellness industry, dedicated to creating high-quality products that benefit consumers' well-being.The TeamOur team is guided by a set of values that influence our product development, internal relationships, and community interactions. We prioritize personal growth and teamwork,...
-
Customer Service Representative
2 weeks ago
Little Ferry, New Jersey, United States TDS Gift Cards Full timeAbout the RoleThe Customer Service Specialist will be responsible for providing exceptional support to our clients by addressing inquiries and resolving complaints in a timely and professional manner.This role requires a high level of customer service skills, with the ability to multitask and prioritize in a fast-paced environment.Key ResponsibilitiesProvide...
-
Customer Service Representative
3 days ago
Little Rock, Arkansas, United States Arkansas Foundation for Medical Care Full timeJob Title: Customer Service RepresentativeJob Type: Full-TimeCategory: Customer ServiceLocation: Work from Home LR Based - Little Rock, AR 72201 US (Primary)Job Description:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Arkansas Foundation for Medical Care. As a key member of our customer service...
-
Customer Care Team Lead
2 weeks ago
Little Ferry, New Jersey, United States LovelyGroup Full timeAbout the RoleWe are seeking a highly skilled Customer Care Manager to join our team at LovelyGroup. As a key member of our customer service team, you will be responsible for directing and supporting the day-to-day operations of our customer care team.Key ResponsibilitiesDirect and support the customer care team to deliver exceptional service levelsPartner...
-
Customer Support Representative
3 months ago
Little Ferry, United States Swooped Full timeAbout our client Our client is a cloud-based auto-repair shop management system with a focus on customer care and innovation. The team is dedicated to maintaining transparency, integrity, and a strong service-oriented approach. Founded in Houston, Texas in 2015, the hiring company has been committed to providing reliable customer service and continues to...
-
Sales Representative
3 weeks ago
Little Ferry, New Jersey, United States Junior Library Guild Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at Junior Library Guild. As a Sales Representative, you will be responsible for establishing and maintaining relationships with librarians and other key personnel in your assigned territory, cultivating and expanding our services.Key...
-
Customer Experience Representative, Derivatives
4 months ago
Little Ferry, United States Swooped Full timeJoin a leading fintech company that’s democratizing finance for all. The hiring company was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of decisions, the hiring company is lowering barriers and providing greater access to financial information. Together, products and services are being built...
-
Sales Representative
3 weeks ago
Little Ferry, New Jersey, United States Junior Library Guild Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at Junior Library Guild. As a key member of our sales team, you will be responsible for cultivating and building relationships with new and existing customers, driving sales growth, and exceeding daily, monthly, and quarterly KPIs and sales goals.Key...
-
Customer Solutions Manager
2 weeks ago
Little Ferry, New Jersey, United States The Mom Project Full timeAbout Our ClientThe Mom Project is an enterprise AI software company and a thought leader for applied AI in Automotive. Our patented AI technology discovers the intent behind unstructured textual, sensor, and procedural data and translates it into predictive and prescriptive insights that increase aftersales revenue, empower quality management, drive product...
