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Customer Service Representative

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Havertown, United States Allstate Insurance Agency - Donna O'Sullivan Full time

Take charge of your future. We’re looking for people who aren’t satisfied with just another job. We need people who want to empower themselves through a meaningful career helping others build better lives. Are you looking to accelerate your career and apply your Customer Service skills in challenging new ways? Working at a local Allstate agency may be your answer As an Allstate agency CSR, you’ll be in charge of keeping customers happy and servicing their accounts. Right now, we are looking for a candidate in the Havertown Area to join our team and help customers protect their homes, cars, lives, and retirement incomes. You'll be responsible for the day to day operations of servicing our customers accounts. Job Responsibilities Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition Follow office policies, standards, and procedures to help the agency run smoothly and profitable Make changes to customers policies Assist in customer claims processing and resolution Job Requirements Excellent verbal and written communication/interpersonal skills Ability to work closely with others in a team environment Straight-forward communicator, dependable and strong leadership skills Must have some working knowledge of insurance and/or financial services experience Strong organizational skills, attention to detail and ability to multi-task Passionate about relationship building, genuinely caring and driven to fulfill customers’ needs Bilingual skills are a plus Must be willing to obtain insurance licenses; already possessing a license is a plus The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co. #J-18808-Ljbffr