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Internet Sales Coordinator

4 months ago

Pensacola, United States Lennar Full time

It's fun to work in a company where people truly BELIEVE in what they are doing

We're committed to bringing passion and customer focus to the business.

Welcome Home Build your career with Lennar

As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.

At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.

Internet Sales Coordinator:

Lennar is seeking an Internet Sales Coordinator who is accountable for generating and maintaining a robust sales pipeline through the use of internet-generated leads. Accountable for providing an extraordinary experience for all Internet generated customer traffic.

  • Effectively capture and convert Internet Customer traffic into viable sales prospects by creating a desire for Internet Customers to visit our Welcome Home Centers.
  • Create a positive experience for our Internet Customers through the use of email, online live chat, and division 1-800 numbers.
  • Guide customers through Lennar's consultative sales process via email, live chat, and phone.
  • Provide immediate or same-day email or telephone response to all Internet Customer requests with a targeted goal of a 10 minute turnaround for all initial correspondence.
  • Educate customers on current/future community and product offerings and incentives.
  • Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed.
  • Follow-up with potential customers per the division's expectations.
  • Partner with the on-site New Home Consultants as appropriate to provide an extraordinary experience to our customers throughout the sales process.
  • Manage and distribute electronic marketing collateral to prospective customers who visit Lennar's website.
  • Create and effectively manage an internet customer database which includes internet lists and VIP internet lists.
  • Have a competent understanding of the Division's product and community offerings and incentives opportunities at all times.
  • Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process.
  • Work in main office and around Lennar communities, including, primarily, Welcome Home Centers.
  • Monitor and update website data, digital photography, illustrations, and virtual tours on Lennar.com and other Lennar affiliated websites.
  • Attend all Company Sales Meetings, Phone Banks, and Training Programs.
  • Perform all other duties as assigned.
Education and Experience Requirements
  • Minimum High School Diploma or equivalent required, college degree preferred
  • Minimum 1 year of sales experience required, telephone sales preferred
  • Previous experience in the homebuilding industry preferred
  • Must have internet consumer experience
  • Advanced skills in Microsoft Word and Excel


Contacts

Regular contact with executives and Division personnel furnishing, or obtaining, information. Regular contact with the general public. Frequent external contacts where matters discussed require resourcefulness, patience, clarity and tact.

Physical Requirements

Finger dexterity is required to operate a keyboard and telephone equipment, extensive phone and computer communication is required. Must be able to lift and carry supplies and materials up to 25 lbs.

This description outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associates.

FLSA Status

Non-Exempt

Lennar Core Values

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.

Life at Lennar

At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth. At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.