PT Customer Service Leader

2 weeks ago

York, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 322058_external_USA-SC-York
Address: USA-SC-York-717 E Liberty Street Unit D
Store Code: Store 02843 Front End (7238113)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • Customer Service Representative

    3 days ago

    New York, New York, United States Customer Service Open House Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the Customer Service Open House. As a Counter Service Associate, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Take food orders and serve food over the...

  • PT Customer Service Leader

    3 months ago

    York, United States Hannaford Supermarkets Full time

    Address: USA-ME-York-5 Hannaford Drive Store Code: Store 08384 Customer Service (7248502) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local...

  • PT Customer Service Leader

    3 months ago

    New York, United States Dinjob Full time

    **Address:** USA-NY-Walden-76 Oak Street **Store Code:** Store 08427 CUSTOMER SERVICE (7249827) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...

  • Customer Service Team Leader

    3 days ago

    New York, New York, United States Whole Foods Market Full time

    Job Summary:As a Customer Service Team Leader at Whole Foods Market, you will be responsible for driving exceptional customer experiences across our retail stores. This role requires a strong leader who can motivate and hold team members accountable for delivering outstanding service.Key Responsibilities:Develop and implement customer service strategies to...

  • Customer Service Representative

    3 weeks ago

    New York, United States Customer Labs Full time

    Need help in your climate job search? Dive deep into climate with Terra.do’s 12-week climate bootcamp course. Waste Connections number of job openings over time by month Number of job openings ClimateTechList is the web's largest aggregator of climate, clean tech, renewable energy & green jobs. Contact us if you'd like to use partner or use our current or...

  • Counter Service

    3 months ago

    New York, United States Customer Service Open House Full time

    Job DescriptionJob DescriptionLooking to Hire for Counter Service positions in Brooklyn:Job Duties:- Responsible for talking food orders, and serving food over the counter.Requirements:- Must have a minimum of 1 year customer service experience.- Should understand what world class excellence in customer service is.- High School diploma or GED is required.

  • Customer Service Team Leader

    1 week ago

    New York, United States Global Contact Services Full time

    Position OverviewGlobal Contact Services is on the lookout for experienced candidates to fill the role of Customer Service Team Leader within our dynamic call center environment. As a leading provider in the customer support sector, we pride ourselves on delivering exceptional service.In this role, you will oversee a team of dedicated associates, ensuring...

  • Patient Service Representative

    3 days ago

    York County, Maine, United States Saco Bay PT Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at Saco Bay PT. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Key ResponsibilitiesGreet new and existing patients, register...

  • Pelvic Health Therapist-PT or OT

    3 months ago

    York, United States Saco Bay PT Full time

    Overview Saco Bay PT is seeking an outpatient Pelvic Health Therapist in York, ME This can be for a PT or an OT Sign On Bonus Eligible! Ask me about our student debt program! Must have experience with Pelvic Health or a strong desire to learn. Our York outpatient physical therapy center is looking for a compassionate and driven licensed Pelvic Health...

  • Licensed Speech Therapist

    2 weeks ago

    New York, New York, United States PT+ Full time

    About PT+:At PT+, we are dedicated to delivering exceptional rehabilitation services, including Physical, Occupational, and Speech therapies, tailored to meet the needs of our patients in the comfort of their homes. Our Commitment:Our team of therapists is passionate about helping patients achieve their highest level of functionality, ensuring they can...

  • Customer Service Representative

    1 week ago

    York, Pennsylvania, United States Liberty Tax Service Full time

    Seasonal Customer Service OpportunityWe're seeking a motivated individual to join our team in a seasonal role with flexible part-time hours at Liberty Tax Service. This is an excellent opportunity to showcase your customer service skills in a fun and dynamic environment.About the RoleNo experience necessary, we'll provide comprehensive training to ensure...

  • PT Service Center Associate

    3 months ago

    York, United States The GIANT Full time

    Address: USA-PA-York-2415 East Market Street Store Code: GC - Store Mgrs (2600218) At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make...

  • Physical Therapist

    1 month ago

    York, United States Careerstaff Unlimited Full time

    Physical Therapist - PT - Rehab Invest in your future by discovering a facility inYork, MEwith resources, technology, and opportunities that will positively impact the rest of your healthcare career.Physical Therapistare valued members of the care team that are focused on helping patients with medically complex conditions regain their quality of...

  • Physical Therapist

    2 weeks ago

    York, United States Careerstaff Unlimited Full time

    Physical Therapist - PT - Rehab Invest in your future by discovering a facility inYork, MEwith resources, technology, and opportunities that will positively impact the rest of your healthcare career.Physical Therapistare valued members of the care team that are focused on helping patients with medically complex conditions regain their quality of...

  • Front Office Customer Service Team Leader

    2 weeks ago

    New York, New York, United States WHIZZ Full time

    Position: Front Office Customer Service Team Leader Location: On-site, various locations About Whizz Whizz is dedicated to enhancing the lives of delivery workers across the U.S. by providing innovative mobility solutions. Our e-bike rental service has become a trusted partner for thousands of riders, and we are expanding our presence in new cities. Our...

  • Physical Therapist Full Time

    3 months ago

    New York, United States ALLCARE PT Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesCompetitive salaryFree food & snacksOpportunity for advancementPaid time offSigning bonusTraining & developmentWellness resources IF YOU ARE A LICENSED PHYSICAL THERAPIST LOOKING TO GROW YOUR DIRECT ACCESS EVALUATION SKILLS THEN THIS OPPORTUNITY IS FOR YOU...Stop chasing a job...

  • Customer Service Rep.

    3 months ago

    York, United States rabbittransit Full time

    Job DescriptionJob DescriptionSchedule: Available shifts, Monday-Friday, 2pm-7pmLocation: 415 N. Zarfoss Drive York, PA 17404Pay: $16.75/hour, Weekly PayOur customer service department operates Monday thru Friday 7 am - 7 pm and Saturdays 8 AM - 4 PM.Imagine every "ring" being an opportunity to impact someone's day in a meaningful way. As a Customer...

  • Associate Customer Service Leader

    2 weeks ago

    New York, New York, United States MMG Full time

    Position OverviewThe entry-level Customer Service Manager at MMG is responsible for implementing strategic objectives that uphold our dedication to exceptional customer support and a favorable client experience. This position will directly oversee local team members to enhance customer service quality, manage service inquiries, and ensure timely...

  • Licensed Speech Therapist

    2 weeks ago

    New York, New York, United States PT+ Full time

    At PT+, we are dedicated to delivering exceptional rehabilitation services, encompassing Physical, Occupational, and Speech therapies, directly in the comfort of our patients' homes. Our team of therapists is passionate about helping patients achieve their highest functional potential, enabling them to safely remain in their home environments and...

  • Customer Support Leader

    1 day ago

    New York, New York, United States Lattice Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Leader to join our team at Lattice. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Support: Provide high-quality support to our customers through various channels,...