We have other current jobs related to this field that you can find below

  • Member Engagement Specialist-Alexander Family YMCA

    2 weeks ago

    Raleigh, United States YMCA OF THE TRIANGLE AREA Full time

    DescriptionPOSITION SUMMARY: The Member Engagement Specialist is responsible for creating a welcoming atmosphere, driving sales, and connecting members to others through programs that share the work of the Y as a cause driven organization. The employee supports the staff and is responsible for the general supervision of the facility in accordance with...

  • Member Engagement Director-Kerr Family YMCA

    6 days ago

    Raleigh, United States YMCA OF THE TRIANGLE AREA Full time

    DescriptionPOSITION SUMMARY: Under the supervision of the Sr. Membership Experience Director, the Member Engagement Director will supervise and manage the Welcome Center, Access Desk, Pool Desk and information/financial services related to membership and program registration for the Kerr Family YMCA. They will work to strengthen relationships among members...

  • Aquatic Safety Officer

    6 days ago

    Raleigh, North Carolina, United States YMCA OF THE TRIANGLE AREA Full time

    POSITION OVERVIEW: Under the guidance of the Aquatics Director, the Aquatic Safety Officer is responsible for ensuring safe swimming conditions in the pool, deck, and adjacent areas while fostering a secure and engaging environment that enhances member safety and participation. This role involves executing these responsibilities in alignment with the...

  • HR Representative-West Region-YMCA of the Triangle

    6 days ago

    Raleigh, United States YMCA OF THE TRIANGLE AREA Full time

    DescriptionPOSITION SUMMARY: The HR Representative serves on the YMCA of the Triangle 's Human Resources team, working closely with the HR Generalists and the HR Specialists to support branch leadership in key human resource processes to include hiring and onboarding of part time staff. This position will support YMCA branches throughout the western region...

  • Engagement Specialist

    2 weeks ago

    Raleigh, United States Navion Senior Solutions Full time

    Navion is seeking an Engagement Specialist to join its home office team based out of Raleigh, NC! The Engagement Specialist will play a crucial role in fostering a positive and engaging work environment for our team members. This opportunity will be responsible for developing and implementing strategies to enhance recruitment, retention, and engagement of...

  • Engagement Specialist

    3 weeks ago

    Raleigh, United States Navion Senior Solutions Full time

    Job DescriptionJob DescriptionNavion is seeking an Engagement Specialist to join its home office team based out of Raleigh, NC! The Engagement Specialist will play a crucial role in fostering a positive and engaging work environment for our team members. This opportunity will be responsible for developing and implementing strategies to enhance recruitment,...

  • Engagement Specialist

    3 weeks ago

    Raleigh, United States Navion Senior Solutions Full time

    Job DescriptionJob DescriptionNavion is seeking an Engagement Specialist to join its home office team based out of Raleigh, NC! The Engagement Specialist will play a crucial role in fostering a positive and engaging work environment for our team members. This opportunity will be responsible for developing and implementing strategies to enhance recruitment,...

  • Retail Store Environment Team Member

    1 month ago

    Raleigh, United States Michaels Stores Full time

    Store - RAL-CAPITAL/POYNER, NC We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Maintain a high standard of overall look...

  • Aquatic Safety Coordinator

    6 days ago

    Raleigh, North Carolina, United States YMCA OF THE TRIANGLE AREA Full time

    POSITION SUMMARY: Under the guidance of the Aquatics Director, the Aquatic Safety Coordinator is responsible for ensuring safe swimming conditions in the pool, deck, and surrounding areas while fostering a secure and engaging environment that prioritizes member safety. This role involves managing aquatic operations in alignment with the mission,...

  • Membership Engagement Specialist

    6 days ago

    Raleigh, North Carolina, United States State Employees Association of NC Full time

    Position OverviewMEMBERSHIP ENGAGEMENT SPECIALISTKey ResponsibilitiesAct as the main point of contact for designated districts regarding all association initiativesDesign and execute plans for ongoing membership attraction and retentionAddress member inquiries and provide relevant information on various topicsAdvocate for SEANC membership advantages and...

  • Customer Engagement Specialist

    5 days ago

    Raleigh, North Carolina, United States West Shore Full time

    Customer Engagement Specialist (Monthly Bonus)Job Overview:We are dedicated to creating a groundbreaking nationwide home remodeling brand. This ambitious goal requires individuals who possess creativity, dedication, and a strong sense of ownership over their responsibilities.As our company expands across the nation, our Inside Sales team plays a crucial role...

  • Client Engagement Specialist

    5 days ago

    Raleigh, North Carolina, United States Relay Full time

    Relay, a pioneering technology firm, is dedicated to transforming communication methods. We are on a significant mission and are seeking a Client Engagement Specialist who will excel in a fast-paced, high-growth startup atmosphere. Our frontline workforce is essential to the economy, and we are developing a cloud platform that enhances their efficiency,...

  • Community Engagement Committee Member

    6 days ago

    Raleigh, North Carolina, United States Beautiful Broken Vessels Full time

    As a Community Engagement Committee Member at Beautiful Broken Vessels, your primary responsibility is to cultivate and strengthen relationships within the local community, including churches and educational institutions, to enhance awareness of our mission and build connections with participants and supporters. Working closely with the Founder/Director, you...

  • Community Engagement Specialist

    5 days ago

    Raleigh, North Carolina, United States First Citizens Bancshares, Inc. Full time

    Position Overview:This role is designed to be hybrid, requiring a blend of in-office and remote work to effectively fulfill responsibilities.About First Citizens Bancshares, Inc.:We are dedicated to empowering our clients—individuals, businesses, and organizations alike—to achieve enduring financial success.Key Responsibilities:As a Community Engagement...

  • Client Engagement Specialist

    5 days ago

    Raleigh, North Carolina, United States Hearing Healthcare Recruiters, LLC Full time

    Position OverviewThis reputable global enterprise, with over four decades of expertise in assistive technology, is committed to improving the lives of individuals experiencing hearing loss and other sensory challenges.We are in search of a proactive and dedicated professional in the Raleigh, NC area to support our expansion efforts in the United States. This...

  • Client Engagement Specialist

    5 days ago

    Raleigh, North Carolina, United States Primary Residential Mortgage Full time

    Job Title: Client Engagement SpecialistThe main objective of this position is to engage potential candidates interested in joining Primary Residential Mortgage by reaching out to them through direct communication.Coordinate appointments between prospective candidates and Hiring or Business Development ManagersManage and organize schedules for Business...

  • Client Engagement Specialist

    6 days ago

    Raleigh, North Carolina, United States Udt Full time

    Client Engagement Specialist - Remote:SummaryUDT is a technology facilitator that empowers clients across various sectors to assess, design, deliver, secure, and oversee technology solutions, whether on-site or in the cloud. We offer adaptable and integrated services, encompassing mobility, cloud solutions, collaboration tools, data management,...

  • Talent Engagement Coordinator

    5 days ago

    Raleigh, North Carolina, United States Navion Senior Solutions Full time

    Job OverviewNavion Senior Solutions is in search of a dedicated Engagement Specialist to enhance our organizational culture and promote a thriving work atmosphere. This pivotal role is focused on developing and executing initiatives aimed at improving recruitment, retention, and overall team engagement within our senior living facilities.Key...

  • Customer Engagement Specialist

    3 hours ago

    Raleigh, North Carolina, United States Sonar Spark Full time

    Position Overview:As a Customer Engagement Specialist, you will be responsible for addressing client inquiries through various communication channels including phone, email, and chat.Key Responsibilities:1. Respond promptly to customer inquiries, ensuring a professional and courteous interaction.2. Efficiently resolve client issues by providing accurate...

  • Customer Engagement Specialist

    4 minutes ago

    Raleigh, North Carolina, United States Acima Digital, LLC Full time

    Job OverviewPosition: Sales AssociateCategory: Retail OperationsCompany: Acima Digital, LLCJob ID: 329505About Us: At Acima Digital, LLC, we are dedicated to transforming the retail experience for our customers and our team members. We believe in the power of the present to shape a brighter future.Role Summary: As a Sales Associate, you will be part of a...

Member Engagement Specialist-Poyner YMCA

2 months ago

Raleigh, United States YMCA OF THE TRIANGLE AREA Full time
Description

POSITION SUMMARY:

The Member Engagement Specialist is responsible for creating a welcoming atmosphere, driving sales, and connecting members to others through programs that share the work of the Y as a cause driven organization. The employee supports the staff and is responsible for the general supervision of the facility in accordance with established policies and expectations. They will be responsible for performing those functions in accordance with the stated mission, values, principles, and practices established by the administrative staff, governing committees and Board of Directors of the YMCA of the Triangle Area.

Job Schedule (Days):

Monday-Sunday

Job Schedule (Time):

Monday-Friday (8:00 am-1:00 pm) and (1:00 pm-5:00 pm)

Saturdays (7:30 am-1:00 pm) and (12:30 pm-4:00 pm)

Sundays (10:30 am-4:00 pm)

ESSENTIAL FUNCTIONS:
  • Models relationship-building skills in all interactions. Develops and maintains collaborative relationships with community organizations.
  • Builds positive relationships with members by serving needs and concerns and taking the initiative to provide excellent customer service.
  • Responsible for Tours, Sales, Y Connects, 8 Weeks to a New You and all other Membership and Fitness initiatives. Follows branch protocols for prospective members, sales leads, and cross-selling programs.
  • Serves as a member advocate and concierge while on duty, with a focus on facilitating small group opportunities for members to connect.
  • Promotes volunteerism as a part of the overall continuum of the member experience.
  • Understands all program offerings, pricing, business policies and procedures, and is a proficient power user in Personify Go and Personify 360.
  • Supports Welcome Center, Access desks, Gym and Wellness Floor to ensure all members are being served in a quality manner.
  • Creates a team environment that concentrates on delivering exceptional service to members and participants.
  • Assists in the development and implementation of Welcome Center customer service plan.
  • Maintains consistent work schedule including being assigned to and present during key usage days/times, evenings, and weekends to assist in developing relationships with members.
  • Opens, closes and supports weekend facility coverage.
  • Maintains regular, clear, and concise communication within area of responsibility.
  • Assists with the hiring, coaching, training, and motivating of all desk staff.
  • Collaborates and communicates with Directors on member engagement improvement opportunities in their area - based on member feedback and input.
  • Accountable for the financial transactions during the shift and the shift close out and batch reconciliation with cash and check transactions.
  • Identifies, and assists in the implementation of process improvements and changes.
  • Other responsibilities as deemed necessary by supervisor.
QUALIFICATIONS:
  • High School diploma and 1-2 years experience in Customer Service and/or Sales environment.
  • Professional in demeanor, genuine, nurturing, welcoming, courteous, friendly, and relate well to customers.
  • Strong computer skills and the ability to understand customer relationship platforms.
  • Exceptional communication and customer service skills.Must be a self-starter and able to work independently.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Possess a high level of organization, ability to prioritize and possess the capacity to respond and handle multiple tasks appropriately in a dynamic and fast paced work environment.
  • Attention to detail, with a consistent high level of responsiveness and follow-up.
  • Capable of handling sensitive and confidential information.
  • Ability to multi-task and complete large volumes of projects and tasks.
  • Strategic, critical thinker and problem solver.
  • Multi-lingual desired but not required.
  • Must obtain Basic Life Support, Emergency Oxygen and First Aid certifications upon hire.
WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use a computer and be able to communicate using a computer and phone/smart device.
  • The employee frequently is required to sit and reach, and must be able to move around the work environment.
  • The employee must occasionally lift and/or move up to 40 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
  • The noise level in the work environment is usually moderate.
  • Some weekend and evening hours required.
  • The YMCA of the Triangle requires employees to comply with all COVID related PPE, cleaning, reporting and prevention expectations efforts. Further training and detail will be provided upon question and/or hire.