Patient Access Work Leader
1 month ago
Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers 476 beds and a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.As a Patient Access Workleader, you will function as the department work lead while also: Recommending and executing complex policies and procedures in conjunction with the supervisor. Ensuring timely and accurate patient registrations. Providing general oversight and direction to staff to ensure daily operational support. Rotating to different areas, locations, and/or hospitals based on staffing needs, if needed.The ideal future caregiver is someone who: Has excellent leadership skills. Can multitask while paying attention to details and staying organized. Is flexible. Demonstrates a strong work ethic.This is an excellent opportunity to be part of the leadership of a great team and gain the experience and skills to advance your career into Supervisor or Manager roles.At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.Responsibilities: Identifies and utilizes appropriate reports to contact insurance payers for resolution of accounts with registration issues with a minimal need to escalate issues internally.Assists with and resolves patient inquires or complaints.Recommends and provides input to execute Patient Access programs in accordance with changes in insurance regulations and data obtained from various departments and physician in regards to issues including registration.Assists the site manager /supervisor with the daily operational activities of patient access.Rotates in the on call coverage as well as covers call offs within the department.Participates on committees in an engaging manner as a subject matter expert on processes within the department.Cross trained to independently staff all areas of Patient Access at any facility, including but not limited to Front Desk, Admitting Office, ER registration and Cashier.Recommends and facilitates exceptional Patients First communication for each patient encounter during their registration.Identifies patient registration issues and resolves or initiates necessary follow up.Implements service recovery efforts as appropriate.Responsible for staff training, involved in performance evaluations by means of feedback and completes special projects and assignments which would not be given to front line addition responsible for operational tasks which include staff schedules, working reports, performing compliance and denial audits, working reports, handling call offs, allocating work/resources and time and attendance entries.Assists in the development and implementation of new processes.Functions as a Super User.Assists in the completion of departmental audits, reports, and QA.Handles coaching based on compliance metrics and also oversees cashiering duties as necessary.Provided registration and cash collection access in Epic.Other duties as assigned.Education: High school diploma or equivalent.Certifications: None plexity of Work: Basic PC software application knowledge and ability to use multiple data systems required.Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year.Must be detail oriented. Excellent communication, organizational and interpersonal skills required.Must be able to multi-task and maintain composure in difficult situations in a fast paced environment.Demonstrates a positive and professional approach and communicates effectively with customers and team members.Work Experience: Minimum of 4 years of experience in a customer facing role with in person or phone contact; or previous work leader experience with demonstrated competence in personnel management.An Associates degree may substitute for up to one year of the stated experience.A Bachelors degree my substitute for up to two years of the stated experience.Physical Requirements: Ability to communicate and exchange accurate information.Ability to perform work in a stationary position for extended periods.Ability to work with physical records or operate a computer or other office some locations, ability to travel throughout the hospital some locations ability to move up to 25 lbs.Personal Protective Equipment:Follows Standard Precautions using personal protective equipment as required.Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
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Patient Access Operations Leader
2 weeks ago
Canton, United States Cleveland Clinic Full timeAbout Cleveland Clinic:Cleveland Clinic is a renowned healthcare institution where innovation and patient care converge. Our commitment to excellence in medical services and technology sets us apart as a leader in the industry.Position Overview:As a Patient Access Work Leader, you will play a pivotal role in overseeing the daily operations of the Patient...
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Patient Access Operations Leader
2 weeks ago
Canton, United States Cleveland Clinic Full timeOverview:At Cleveland Clinic, we are committed to providing exceptional patient care and fostering a supportive environment for our caregivers. As a Patient Access Work Leader, you will play a crucial role in ensuring efficient operations within the Patient Access department.About Us:Cleveland Clinic is a renowned healthcare organization that prioritizes...
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Patient Access Team Leader
2 weeks ago
Canton, United States Cleveland Clinic Full timeJoin Cleveland Clinic's Mercy Hospital, where innovation in research and surgical procedures meets state-of-the-art technology, and patient care is unparalleled, creating a family-like environment for caregivers. As a vital part of the Cleveland Clinic Health System, Mercy Hospital features 476 beds and a diverse range of medical specialties, serving the...
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Patient Access Operations Leader
2 weeks ago
Canton, United States Cleveland Clinic Full timeOverview:At Cleveland Clinic, we are committed to providing exceptional patient care and fostering a supportive environment for our caregivers. As a Patient Access Work Leader, you will play a crucial role in ensuring efficient operations within the Patient Access department. Key Responsibilities:In this position, you will: Oversee and guide staff to...
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Supervisor Patient Access
1 week ago
Canton, United States Northside Hospital Full timeJob DescriptionNorthside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.Directs and oversees...
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Supervisor Patient Access
7 days ago
Canton, United States Northside Hospital Full timeJob DescriptionNorthside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.Directs and oversees...
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Patient Access Specialist I
2 weeks ago
Canton, United States Cleveland Clinic Full timeAbout Cleveland Clinic's Mercy Hospital:Mercy Hospital is a part of the Cleveland Clinic Health System, recognized for its advanced research, cutting-edge technology, and exceptional patient care. With 476 beds and a diverse range of medical specialties, we serve the communities in and around Stark County. Role Overview:The Patient Access Representative...
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Patient Access Specialist I
2 weeks ago
Canton, United States Cleveland Clinic Full timeAbout Cleveland Clinic's Mercy Hospital:At Cleveland Clinic's Mercy Hospital, we are committed to advancing healthcare through innovative research, cutting-edge technology, and exceptional patient care. Our facility, a proud member of the Cleveland Clinic Health System, offers a wide range of medical specialties and is dedicated to serving the community....
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Patient Access Rep I
3 months ago
Canton, United States Cleveland Clinic Full timeJoin Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers 476 beds and a wide variety of medical specialties to the communities in and around Stark...
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Patient Access Coordinator I
2 weeks ago
Canton, United States Cleveland Clinic Full timeAbout Cleveland Clinic's Mercy Hospital:Mercy Hospital is a vital part of the Cleveland Clinic Health System, recognized for its commitment to advanced research, innovative surgical techniques, and exceptional patient care. Our facility features 476 beds and offers a diverse range of medical specialties to serve the surrounding communities. Role Overview:The...
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Patient Access Coordinator
1 week ago
Canton, Georgia, United States Northside Hospital Inc. Full timeJob Summary:We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Northside Hospital Inc. As a Patient Access Representative, you will play a critical role in ensuring the efficient and accurate registration of patients.Key Responsibilities:Collect and distribute patient information, billing information, and...
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Patient Access Coordinator
5 days ago
Canton, Georgia, United States Northside Hospital Inc. Full timeJob Summary:We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at Northside Hospital Inc. As a Patient Access Coordinator, you will play a critical role in ensuring the efficient and accurate collection of patient information, billing details, and other relevant data.Key Responsibilities:Arrange for the orderly...
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Patient Access Supervisor
4 hours ago
Canton, Georgia, United States Northside Hospital Inc. Full timeJob SummaryNorthside Hospital Inc. is seeking a highly skilled and experienced Patient Access Supervisor to join our team. As a key member of our Patient Access department, you will be responsible for directing and overseeing the operations of registration activities for multiple patient types and shifts.Key ResponsibilitiesDirect and oversee the operations...
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Patient Access Coordinator
6 days ago
Canton, Georgia, United States Northside Hospital Inc. Full timeJob Summary:We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at Northside Hospital Inc. As a key member of our registration team, you will be responsible for ensuring the efficient and accurate collection of patient information, billing details, and other relevant data.Key Responsibilities:Collect and...
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Patient Access Representative
1 month ago
Canton, Ohio, United States tapwage Full timeOverviewNorthside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.ResponsibilitiesArranges for...
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Bilingual Patient Advocate
4 weeks ago
Canton, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate (English-Spanish). This position will be based in a hospital in Canton, OH. The Full Time schedule for this role will be 8am-4:30pm, Monday-Friday.Job Summary: The purpose of this position is to connect uninsured hospital patients to programs that...
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Bilingual Patient Advocate
4 weeks ago
Canton, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate (English-Spanish). This position will be based in a hospital in Canton, OH. The Full Time schedule for this role will be 8am-4:30pm, Monday-Friday. Job Summary: The purpose of this position is to connect uninsured hospital patients to programs...
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Patient Access Coordinator
6 days ago
Canton, Georgia, United States Northside Hospital Inc. Full timeJob Summary:We are seeking a highly organized and detail-oriented Registration Specialist to join our team at Northside Hospital Inc. As a key member of our admissions team, you will be responsible for ensuring the efficient and accurate collection of patient information, billing details, and other relevant data.Key Responsibilities:Collect and distribute...
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Patient Access Coordinator
5 days ago
Canton, Georgia, United States Northside Hospital Inc. Full timeJob Summary:We are seeking a highly organized and detail-oriented Registration Specialist to join our team at Northside Hospital Inc. As a key member of our admissions team, you will be responsible for ensuring the efficient and accurate collection of patient information, billing details, and other relevant data.Key Responsibilities:Collect and distribute...
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Patient Access Coordinator
1 day ago
Canton, Georgia, United States Northside Hospital Inc. Full timeJob Summary:We are seeking a highly organized and detail-oriented Registration Specialist to join our team at Northside Hospital Inc. As a key member of our admissions team, you will be responsible for ensuring the efficient and accurate collection of patient information, billing details, and other relevant data.Key Responsibilities:Collect and distribute...
