Patient Service Representative
2 weeks ago
LTS-Health Wellness Center Patient Service RepresentativeLTS is seeking Patient Service Representative for mobile and static wellness centers in Lansing, MI. Employees must work in compliance with LTS policies, procedures, professional standards, and program protocols. Proven reliability and attention to detail required.LTS, is an award-winning enterprise consulting, IT modernization, and healthcare innovations firm.As a leading provider of healthcare IT solutions for both federal agencies and public organizations, LTS has more than 20 years of experience fusing technology, ingenuity, and human-centered experiences to tackle an array of highly complex public health issues. The LTS Health group is focused on providing technology solutions that improve our nation's health equity and increase overall access to public health resources.LTS believes technological advances will continue to shape how the healthcare industry provides and improves services. Our internal expertise within IT Solutions and collaborations with industry partnerships allow LTS to remain at the forefront of emerging technologies. We continuously evaluate and integrate new technologies to enhance solutions in new models of care that helps organizations meet individual care needs by bring key health-care services closer to home in a cost-effective manner.LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.Duties & Responsibilities:Adhere to LTS Policies & Procedures and OSHA safety standards. Comfortable and experienced in working in a dynamic customer support environmentSupporting patient registration workflows including, but not limited to: greeting patients, verifying personal information, and updating appointment and registration information. Coordinating and scheduling patient appointments, rescheduling as needed, and sending reminders (if needed).Addressing patient inquiries, providing information about services, and resolving and/or escalating complaints or issues.Serving as a liaison between patients and medical staff, conveying messages, and facilitating communication.Helping patients navigate the systems and tools used at the wellness clinics, providing support with forms, and explaining procedures.Adhering to healthcare regulations and policies, including HIPAA guidelines, and maintaining a safe and clean work environment.Ability to collaborate with the healthcare team as needed in support of wellness center services.Adhere to vaccination and testing protocols.May assist with education by providing educational material and general health information to customers.Adhere to infection control policies and protocols.May be asked to conduct inventory of supplies.Assists with site operations as needed. Assists with setting up and tear down of mobile and static sites as needed.Other duties as assigned.Required Skills & Qualifications:2years customer service experience preferredStrong organizational and communication skills (oral and written).Strong time management skills.Must be self-motivated. Strong analytic and problem-solving skills.Committed to observing patient conditions and ensuring patient safetyProficiency with Microsoft Office Suite.Current Driver License and reliable transportationAbility to pass background check. Willingness to learn and share subject matter expertise on systems supporting site operations.Physical Requirements:Ability to work inside and outside for extended periods of time.Ability to perform job duties while, sitting, standing, squat, bend at the waist, kneel and walking for extended period of time.Ability to lift and carry up to 15- 20lbs., reach in all directions, and unassisted. Ability to use lifting motion over and below waist from 15lbs-20 lbs. without assistance.Ability to use vision or corrective vision to determine depth perception and to discriminate between color coated objects.Ability to perform gross motor functions, fine motor functions and maintain olfactory sensory functions.Ability to work in latex safe environment.Ability to be qualified using medical evaluations and physicals for adequate passing for respirator use.May be exposed to infectious diseases and occupational dangers such as needle pricks and outdoor inclement weather.
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Patient Service Representative
3 months ago
Lansing, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
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Patient Service Representative
3 days ago
Lansing, United States LTS Full timeLTS-Health Wellness Center Patient Service Representative LTS is seeking Patient Service Representative for mobile and static wellness centers in Lansing, MI. Employees must work in compliance with LTS policies, procedures, professional standards, and program protocols. Proven reliability and attention to detail required. LTS, is an award-winning enterprise...
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Patient Financial Services Representative
2 weeks ago
Lansing, Michigan, United States Munson Healthcare Full timePosition Overview:At Munson Healthcare, we pride ourselves on being a vital part of the communities we serve. As a leading healthcare provider in northern Michigan, we offer a fulfilling career in Patient Financial Services that goes beyond just a job.Key Responsibilities:As a Patient Financial Services Representative, you will:Utilize exceptional customer...
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Patient Financial Services Representative
2 weeks ago
Lansing, Michigan, United States Munson Healthcare Full timePosition Overview:As a vital member of Munson Healthcare, the Patient Financial Services Representative plays a crucial role in ensuring our patients receive the financial support they need. Our organization is dedicated to serving the community, making it essential for our staff to embody our values of compassion and care.Key Responsibilities:1. Utilize...
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Patient Service Representative
2 months ago
East Lansing, United States US Derm Support Roles Full timeOverviewCome join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!SummaryThe Patient Service Representative is responsible for the patient check-in process,...
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Patient Service Representative
2 months ago
East Lansing, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...
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Patient Service Representative
6 days ago
East Lansing, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...
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Room Service Representative
3 days ago
Lansing, Michigan, United States Sparrow Health System Full timeJob Summary: We are seeking a skilled Room Service Representative to join our team at Sparrow Health System. As a key member of our patient care team, you will be responsible for presenting the room service program to patients and obtaining meal orders.Key Responsibilities:Present the room service program to patients and obtain meal ordersTranspose meal...
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Patient Access Representative
3 weeks ago
Lansing, United States Karmanos Cancer Institute Full timeMcLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice...
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Patient Access Representative
3 weeks ago
Lansing, United States Munson Healthcare Full timeMunson HealthcareCharlevoix,MichiganPatient Access Services - CAHRotating shift Requisition #: 59849 Total hours worked per week: varies Description **PRN, variable hours/week to cover PTO, call-ins, etc Find more than your next job. Find your community. · We’re northern Michigan’s largest healthcare system and we are deeply rooted in the communities we...
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Patient Financial Services Representative
2 weeks ago
Lansing, Michigan, United States Munson Healthcare Full timePosition Overview:As a key member of the Patient Financial Services team, you will play a vital role in supporting our community by assisting patients with their financial inquiries and needs. Munson Healthcare is recognized as a leading healthcare provider in northern Michigan, dedicated to delivering exceptional care to our patients, who are often our...
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Patient Access Representative
3 weeks ago
Lansing, United States Karmanos Cancer Institute Full timeMcLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice...
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Patient Access Representative
3 weeks ago
Lansing, United States Karmanos Cancer Institute Full timeMcLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice...
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Customer Service Representative
3 weeks ago
Lansing, United States Boundlesspromotions Full timeWe are on the search for hard-working individuals that are looking for a great entry-level Customer Service Representative position with real growth opportunities! Our goal is to cultivate and maintain true partnerships with our clients and consumers. We’ve become the nation’s largest business consulting firm due to our winning mentality, honesty,...
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Customer Service Representative
1 week ago
Lansing, Michigan, United States Pinnacle GI Partners Full timeCustomer Service RepresentativePinnacle GI Partners is a dynamic company that values employee satisfaction and growth. We're seeking a highly skilled Customer Service Representative to join our team.Job SummaryProvide exceptional customer service to patients and visitorsManage patient check-in and check-out processesCollect demographic, health history, and...
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Patient Access Representative
3 weeks ago
Lansing, United States Karmanos Cancer Institute Full timeMcLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice...
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Customer Service Representative
3 days ago
Lansing, Michigan, United States Ciena Healthcare Full timeJob Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Ciena Healthcare. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients, families, and visitors.Key Responsibilities:Answer incoming calls and direct them to the...
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Patient Care Service Representative
2 weeks ago
Lansing, Michigan, United States Sparrow Health System Full timePosition Overview:The Room Service Staff plays a vital role in ensuring that all Sparrow Health System retail locations provide exceptional service to our customers. This position is focused on delivering high-quality, personalized customer experiences while assisting in the preparation and delivery of various services.Key Responsibilities:1. Assist in the...
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Customer Service Representative
1 week ago
Lansing, United States PostScan Mail Full timeWe are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the...
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Customer Service Representative
3 months ago
Lansing, United States Auto-Owners Insurance Group Full timeWe offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carri Customer Service Representative, Customer Service, Representative, Retail, Policy
