Administrative Assistant

3 days ago

Inglewood, United States South Bay Workforce Investment Board Full time

Job Type

Full-time

Description

The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is actively seeking a reliable, dynamic, and motivated individual to join one our departments as an Administrative Assistant (AA). The ideal candidate is punctual, organized, and adept at multitasking while maintaining efficiency. This person possesses exceptional customer service skills and a collaborative spirit, enabling them to effectively engage with clients and colleagues from diverse backgrounds and ethnicities. Overall this person will provide comprehensive administrative support to team members and management, undertaking tasks as assigned to ensure smooth operations.

Essential Duties and Responsibilities:

Under the general supervision of the Department Manager or designee, the duties of the Administrative Assistant will be, but are not limited to, the following:

  • Act as the initial point of contact for clients, guests, and visitors, providing a welcoming and professional demeanor, directing them to the appropriate personnel or office area;
  • Answer and manage incoming phone calls, forward calls to appropriate personnel, and take messages when necessary;
  • Respond to inquiries from clients, visitors, and staff members by providing information and assistance as needed;
  • Sort and distribute incoming mail, as well as prepare and send outgoing mail and packages;
  • Adhere to office policies and procedures, including security protocols, confidentiality guidelines, and safety regulations;
  • Provide administrative support, including typing, drafting documents, preparing reports, and coordinating travel arrangements.
  • Assist with the development and maintenance of the office filing systems and inventory and maintenance of office or related supplies and materials;
  • Coordinate and schedule appointments, meetings, and conference room reservations, ensuring efficient use of office resources;
  • Assist with processing invoices/requisitions as needed;
  • Assist in the collection and review of employee timesheets, ensuring accuracy and compliance with organizational policies;
  • Assist with planning and coordinating office events, meetings, and special projects as required;
  • Ensure the front office area is clean, organized, and presentable at all times, including maintaining reception and waiting areas;
  • Provide administrative support and perform other related duties as assigned.
Requirements
  • High School Diploma or GED - Graduation from an accredited college or university with an Associate's Degree in any field preferred **
  • At least one (1) year of experience in an administrative or customer service capacity, demonstrating a strong understanding of office/administrative procedures;
  • Must have good communication skills with the ability to effectively engage individuals from diverse backgrounds and cultures;
  • Must demonstrate dependability, promptness, punctuality, professionalism and patience while working effectively in a team-oriented environment;
  • Working knowledge of Excel and other Microsoft Office software, including Outlook, Word, and virtual meeting platforms such as ZOOM, Teams, etc.;
  • Ability to operate standard office equipment (ex: phones, printers, computers, etc.) and learn filing systems
  • Must understand and be able to diligently exercise confidentiality;
  • Must have good organizational skills and an eye for detail;
  • Capable of diffusing disgruntled visitors and resolving conflicts in a professional manner;
  • Must successfully pass background and reference clearances and adhere to all safety protocols enforced by the Company.
**or any satisfactory combination of experience, education, and training which demonstrates the knowledge, skills, and abilities to perform the below duties (education may be substituted by experience on a year-for-year basis).

Working Conditions
  • Applying for this position connotes an understanding and acceptance of duty in light of potential exposure relating to COVID-19 as you will be required to interface with multiple team members. Performing duties of this position may require wearing protective equipment (e.g. mask, gloves, etc.,), and following protective measures enforced by the Company, City, County, State, and/or Federal Authorities as it relates to current states of emergencies (e.g., pandemics) or the functions of this position. Note: Measures may change based on the level of safety concerns.
  • Employees may also be required to spend the majority of the day walking, standing, or sitting at a desk, with some lifting and bending.


Salary & Benefits

This is a full-time, nonexempt position (40 hours/week), generally with a starting wage of $19.59 - $21.39 per hour commensurate with experience. Our Company offers a comprehensive employee benefits package, which includes 75% health cost coverage (employees only), sick and vacation time, holidays, and a competitive 401k plan. The employer is eligible for student loan forgiveness (PSLF). All full-time employees are invited to participate in the company's health benefits package after completing the 60-90-day employment introductory period.

This job description serves to provide essential information about the position's scope and is not intended to present an exhaustive list of experience, skills, efforts, duties, responsibilities, or working conditions associated with the role. Management retains the sole right to add, modify, or exclude any essential or non-essential requirement at any time with or without prior notice. Neither this job description nor the completion of any job requirement by the employee is intended to establish a contractual employment agreement of any kind.

Salary Description

$19.59 - $21.39/hr

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