Training & Development Manager (Hair Extensions)
3 weeks ago
Job Description
Job Description Description: As the Training & Development Manager at BELLAMI, you'll play a pivotal role in shaping our education initiatives, ensuring our educators and trainers are equipped with the knowledge and skills necessary to excel.
Role offers a competitive salary of $90,000.00 and operates remotely Monday through Friday 8:00 AM-5:00 PM
Role & Responsibilities:
Spearhead the creation and evolution of training, product knowledge classes and onboarding programs to maintain their relevance in line with industry standards and BELLAMI's objectives.
Collaborate closely with the Senior Director of Education to develop comprehensive programs and curricula tailored to the needs of our educators and brand representatives.
Conduct regular training sessions and support the onboarding process for educators, trainers, and brand representatives.
Lead product training classes to ensure a deep understanding of BELLAMI's offerings.
Provide personalized, one-on-one training sessions based on performance evaluations aligned with company goals.
Uphold consistent standards of presentation skills across all educators and trainers.
Offer supplementary training in areas such as presentational skills, public speaking, and curriculum development on an as-needed basis. • Foster a supportive and empowering environment to maximize educator potential.
Conduct regular check-ins with educators and trainers, documenting performance and progress.
Generate performance and annual evaluation reports to facilitate continuous improvement.
Assist in the development and execution of content creation initiatives for the Education Department.
Conduct needs analysis and review training requests to prioritize development to maximize the impact for development.
Practice program and project management.
Manage relationships with educators and trainers in their presentation of educational classes, training programs, and materials.
Conduct and facilitate training programs and manage online web-enabled training programs.
Review and research training practices, conduct assessments, and utilize other available information to make recommendations and best practices into of training and development
Support for the Company:
Develop support materials, including tailored PowerPoint presentations, to meet the specific needs of the BELLAMI Education Department.
Provide support to the Senior Director of Education and Education Manager as required.
Collaborate on product development initiatives when necessary.
Act as a liaison between the Sales Manager and Education Department to ensure the satisfaction of educational programs offered.
Requirements:
At least 1 year experience in a training/education or related position required.
1+ year of hairstylist (or similar) with specific experience in the different techniques of installation of hair extensions
Proficiency in Microsoft Office 365, particularly Excel and Microsoft Word
Familiarity with Learning Management Systems (LMS) for training program delivery and management.
Experience with multimedia software for content creation (e.g., Adobe Creative Suite).
Strong understanding of online collaboration tools (e.g., Zoom, Microsoft Teams).
Apply a sense of urgency, commitment, and focus on the right priorities.
Manage multiple complex programs simultaneously and prepare annual project plans and budgets based on priorities. •
Excellent presentation and facilitation skills, with potential to develop further.
Excellent interpersonal and influencing skills, demonstrated ability to develop positive working relationships supporting collaborative work within Human Resources and across the firm.
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