Patient Advocate
2 months ago
Job Summary The Patient Advocate is charged with helping a patient's hospital journey go as smoothly as possible by acting in the best interest of the patient. Dignity, respect, and consideration are the cornerstones of patients' rights. The advocate operates within an ethical construct, seeks to promote the patient's interest first and foremost , and then promotes relationships between staff and patients. These efforts lead to a more positive and individualized healthcare experience, recognizing the diversity and uniqueness of each person. The advocate proactively communicates and demonstrates the concern and responsiveness of the patient advocacy service and provides a specific channel through which patients can seek solutions to problems, concerns, and unmet needs. The Patient Advocate requires providing service to all age populations- from infants to frail elderly, in a manner that demonstrates an understanding of the functional/developmental age of the individual served, Essential Functions Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Investigate and manage complaints by patients, their families, visitors, staff members, and other healthcare consumers and work with all necessary parties toward a complaint's resolution. The Patient Advocate will comply with federal regulations from HIPAA, CMS guidelines, and various patients' rights laws. Intervene in crises and negotiate resolutions between conflicted parties. Proactively round on patients and families while in the hospital. Works closely with the nurse manager, physician, nursing staff and other clinical and non-clinical members to investigate the goals of resolution of the complaint/situation. Document all complaints, grievances, and interactions in the electronic feedback system and work independently or support Quality and Safety with complaints and grievances through the case's close. Other Duties as assigned. Competencies (Knowledge, Skills, and Abilities Required): Must possess self-motivation, excellent interpersonal and communication skills. Letter writing samples are required at application. Demonstrated mediation, conflict resolution and crisis intervention skills required. Computer proficiency must be demonstrated in word processing as well as applications necessary to fulfill department procedures.QualificationsEducation: Associate's Degree AND Experience: Three years of experience working in a service-oriented organization, preferably in a healthcare setting required. Conditions of EmploymentCovid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.Closing StatementAbout Jefferson Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Par Reference Code114548
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Patient Advocate
2 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryThe Patient Advocate plays a vital role in ensuring a positive and individualized healthcare experience for patients. This position requires a strong understanding of patients' rights and a commitment to promoting dignity, respect, and consideration. The advocate will operate within an ethical framework, prioritizing the patient's interests and...
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Patient Advocate
3 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob Title: Patient AdvocateCare for patients and their families by providing exceptional support and advocacy. We are seeking a dedicated and compassionate Patient Advocate to join our team at Jefferson Health.About the Role:Provide patient-centered care and support to patients and their families.Collaborate with healthcare teams to ensure seamless care...
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Patient Advocate
3 weeks ago
Philadelphia, Pennsylvania, United States Med-Metrix Full timeJob Title: Patient AdvocateMed-Metrix is seeking a highly skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in ensuring that patients receive the medical assistance they need to access quality healthcare.Key Responsibilities:Complete Medical Assistance Applications for patients who may qualify for benefits under...
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Patient Liaison Advocate
2 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeAbout the RoleThe Patient Liaison Advocate plays a vital role in ensuring a seamless hospital experience for patients. This dedicated professional acts as a patient advocate, promoting dignity, respect, and consideration for all individuals. With a strong focus on ethics and patient-centered care, the Patient Liaison Advocate proactively communicates with...
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Patient Advocate Senior
3 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryThe Patient Advocate is a critical role that ensures a patient's hospital journey is as smooth and positive as possible. This individual operates with dignity, respect, and consideration for patients' rights, promoting a more individualized healthcare experience. The advocate proactively communicates and demonstrates the concern and responsiveness...
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Patient Advocate Sr
2 months ago
Philadelphia, United States Jefferson Health Full timeJob Summary The Patient Advocate is charged with helping a patient's hospital journey go as smoothly as possible by acting in the best interest of the patient. Dignity, respect, and consideration are the cornerstones of patients' rights. The advocate operates within an ethical construct, seeks to promote the patient's interest first and foremost , and then...
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Patient Advocate Sr
2 months ago
Philadelphia, United States Jefferson Health Full timeJob Summary The Patient Advocate is charged with helping a patient's hospital journey go as smoothly as possible by acting in the best interest of the patient. Dignity, respect, and consideration are the cornerstones of patients' rights. The advocate operates within an ethical construct, seeks to promote the patient's interest first and foremost , and then...
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Patient Advocate Senior
3 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeJob SummaryThe Patient Advocate plays a vital role in ensuring a seamless hospital experience for patients by acting in their best interest. Dignity, respect, and consideration are the cornerstones of patient rights. The advocate operates within an ethical framework, prioritizing the patient's interests and promoting relationships between staff and patients....
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Patient Advocate
3 weeks ago
Philadelphia, Pennsylvania, United States Med-Metrix Full timeJob SummaryThe Patient Advocate will play a critical role in ensuring that patients receive the medical assistance they need. This includes completing Medical Assistance Applications, screening for disability, and obtaining necessary documents to determine eligibility.Key ResponsibilitiesComplete Medical Assistance Applications and screen for...
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Case Manager
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Philadelphia, Pennsylvania, United States Temple Health Full timeJob SummaryTemple Health is seeking a skilled Case Manager to join its team. As a Case Manager, you will play a critical role in facilitating the patient's progress through the acute episode of care in an efficient and cost-effective manner.Key ResponsibilitiesCollaborate with patients, physicians, and the interdisciplinary team to develop and implement...
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RN Case Manager
2 weeks ago
Philadelphia, Pennsylvania, United States Jefferson Health Full timeAt Jefferson Health, we're seeking a skilled RN Case Manager to join our team. As a key member of our care coordination team, you'll play a vital role in ensuring our patients receive the highest quality care throughout their episode of care.Key Responsibilities:Advocate for patients and families, providing support and guidance throughout the care...
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RN Case Manager
2 weeks ago
Philadelphia, Pennsylvania, United States Temple Health Full timeIn this role, you will work collaboratively with patients, families, physicians, and the interdisciplinary team to facilitate efficient and cost-effective patient progress through the acute episode of care.As a Case Manager RN, you will monitor the level of care, initiate evidence-based protocols and order sets according to the patient's admission diagnosis,...
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Patient Advocate
2 weeks ago
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Nurse Care Manager
2 weeks ago
Philadelphia, Pennsylvania, United States Evergreen Nephrology Full timeJob SummaryWe are seeking a skilled Nurse Care Manager to join our team at Evergreen Nephrology. As a key member of our interdisciplinary team, you will be responsible for managing patient care and providing exceptional support to patients and their families.Key ResponsibilitiesCollaborate with physicians, advanced practice providers, and interdisciplinary...
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Nurse Care Manager
2 weeks ago
Philadelphia, Pennsylvania, United States Evergreen Nephrology Full timeAbout the RoleWe are seeking a highly skilled and compassionate Nurse Care Manager to join our team at Evergreen Nephrology. As a key member of our interdisciplinary team, you will play a vital role in delivering high-quality, patient-centered care to individuals with kidney disease.Key ResponsibilitiesCollaborate with physicians, advanced practice...
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Financial Intake Advocate
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Philadelphia, United States Philadelphia Women's Center Full timeFinancial Intake Advocate - medical office bookkeepingFinancial Intake Advocate in Reproductive Healthcare - FULL TIME - TUES thru SAT - NO NIGHTS - starting at $18.00 - $20.00 per hourJoin a valuable and inspiring field by providing direct service abortion care and related services.Full-Time Hours available Tues-Saturday at Philadelphia Women's Center, a...
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Clinical Case Manager
2 weeks ago
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Patient Advocate
1 month ago
Philadelphia, United States Med-Metrix Full timeJob Type Full-timeDescriptionThe Patient Advocate will complete Medical Assistance Applications on patients who may potentially qualify for benefits under the MA Program or other entitlement programs. Obtain all necessary documents required by the County Assistance Office to determine eligibility.RequirementsDuties and ResponsibilitiesComplete the Medical...
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Trauma Victim Advocate
4 weeks ago
Philadelphia, Pennsylvania, United States Temple Health Full timeTrauma Victim Advocate RoleTemple Health is seeking a dedicated and compassionate Trauma Victim Advocate to join our team. As a Trauma Victim Advocate, you will play a critical role in supporting patients and their families in the immediate aftermath of violence and assist victims and co-victims during the process of physical and emotional recovery.Key...
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Medical Advocate
3 weeks ago
Philadelphia, Pennsylvania, United States YASMESOFT INC Full timeJob DescriptionAs a Medical Advocate at Yasmesoft Inc., you will play a critical role in ensuring patients receive the benefits they deserve. Your primary responsibility will be to complete Medical Assistance Applications, screen for disability, and obtain necessary documents to determine eligibility.Key Responsibilities:Complete Medical Assistance...
