Help Desk Analyst

3 weeks ago


Frankfort, United States Brooksource Full time

*Technology Support Specialist*

*1 yr Contract*

*Location: 1001 Vandalay Drive*

*Frankfort, Kentucky 40601*

*United States*

*Pay Rate: 18-20/hr*

Our government client is seeking a contract resource for the role of Technology Support Specialist. The successful candidate will be responsible for supporting agency hardware, systems software, and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities and change control as well as coordinating problem resolution and referrals to other support areas.

*KNOWLEDGE & EXPERIENCE:*
* Ability to identify and troubleshoot defective equipment.
* Ability to identify and troubleshoot software and application issues.
* Determine and resolve hardware issues prior to deployment.
* Possess network room knowledge and experience.

*ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE:*
* Excellent customer service skills
* Excellent organization skills
* Strong written and verbal communication skills
* Ability to multi-task while taking phone calls in a fast-paced environment
* Self-motivated

*MINIMUM REQUIREMENTS:*

*Education: *Bachelor’s degree in computer science.

*Education Substitute: *Associate degree with 2+ yrs. job related experience or High School Diploma with 4+ yrs. job related experience.

_Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws._

Job Types: Full-time, Contract

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday
* On call

Experience:
* Help desk: 1 year (Preferred)
* Windows: 1 year (Preferred)

Ability to Commute:
* Frankfort, KY 40601 (Required)

Ability to Relocate:
* Frankfort, KY 40601: Relocate before starting work (Required)

Work Location: In person


  • Wire Desk, Analyst I

    1 month ago


    Frankfort, United States Carrington Full time

    Come join our amazing team and work remote, prefer someone living in PST zone. The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily operational needs such as transaction processing, balance reporting, bank account administration, maintaining signatories, unclaimed property reporting and compliance...


  • Frankfort, United States TEKsystems Full time

    Description: Summary TEKsystems in support of the Commonwealth Office of Technology (COT), is seeking a Senior Service Desk Technician for the Commonwealth Service Desk (CSD) Incident Response Team. Business Hours: Monday-Friday 6:30a.m.-6:00 pm Saturday 7:30 am – 1:00 pm Selected Candidates Hours: Monday – Friday 7:30AM to 4:30 PM • 2-3 years of IT...


  • Frankfort, United States TEKsystems Full time

    Description: TEKsystems is seeking a Technical Support Specialist to join our Government Services team in Frankfort on site at the Administrative Office of the Courts. This person will be responsible for agency hardware, systems software and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and...

  • Data Analyst

    2 weeks ago


    Frankfort, Kentucky, United States Cynet Systems Full time

    Job Description: The branch has a data request process utilized by authorized business partners and client executive management to pull and validate data from the system frequently on an urgent basis. This data analyst resource will be a point person on the data request process as well as a resource from the client on the reports in IEES or the Data...

  • Investment Analyst

    3 days ago


    Frankfort, United States Gpac Full time

    Investment AnalystOur growing financial services firm is seeking an experienced Investment Analyst to join our team. The Investment Analysts collects information, perform research and analyze assets such as stocks, bonds, currencies and commodities.Responsibilities:Analyze complex models and make ongoing investment recommendations.Conduct in-depth...

  • Front Desk Associate

    3 weeks ago


    Frankfort, United States StretchLab Frankfort Full time

    Are you: - A positive person that can talk to anyone? - Someone who enjoys teamwork and wants to be a part of a world class wellness company? - Passionate about empowering people to live their best lives? - Someone with great energy and a drive for growth? Then you’re the right person for our StretchLab Frankfort studio! We’re looking for a high...


  • Frankfort, United States Independent Correspondent Bankers' Bank Full time

    Job DescriptionJob DescriptionCurrently seeking a highly motivated and focused individual to join our creditand loan department team. The credit analyst reports directly to the Chief Credit Officer and will oversee entry level creditanalysts and other members of the loan support staff. As a member of the lending team, the Credit Analyst works closelywith the...


  • Frankfort, United States BCforward Full time

    Batch Monitoring Business AnalystBCforward is currently seeking a highly motivated Batch Monitoring Business Analyst for an opportunity in KY.Position Title: Batch Monitoring Business AnalystLocation: RemoteAnticipated Start Date: - ASAPPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed...

  • FP&A Analyst

    2 weeks ago


    Frankfort, United States Cleo Full time

    **FP&A Analyst** at Cleo (US) Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical...

  • Strategy Analyst

    3 weeks ago


    Frankfort, United States Ardagh Glass Ltd. Full time

    Select how often (in days) to receive an alert: The Strategy Analyst will join our Business Transformation team and will primarily support both the Strategy and PMO functions. This position will work in a fast-paced environment with exposure to all areas of the AMP North America business unit. They should be results-oriented, have a natural curiosity for...


  • Frankfort, United States Globoforce Full time

    Principal Analyst, In-Product Customer Reporting page is loaded Principal Analyst, In-Product Customer Reporting Apply locations Framingham, Massachusetts time type Full time posted on Posted 3 Days Ago job requisition id R2680 Job Description: The Opportunity: We’re seeking a highly motivated, intellectually curious, data-driven, technical, and...


  • Frankfort, United States VOLT Management Full time

    Start working the way you have imagined with a top automotive manufacturer! Volt is immediately hiring multiple Customer Service Data Analyst - Auto Industry for an immediate opportunity with a top auto maker in Fountain Valley, CA. As a Customer Service Data Analyst you will: Work with management to develop and implement standards and procedures to enhance...


  • Frankfort, United States Globoforce Full time

    Senior Analyst, Customer Analytics page is loaded Senior Analyst, Customer Analytics Apply locations Framingham, Massachusetts time type Full time posted on Posted 8 Days Ago job requisition id R2592 Job Description: We are seeking a new member to join us at the center of strategy & analytics within Workhuman. The Business Analytics team sits inside the...


  • Frankfort, United States TEKsystems Full time

    Description: TEKsystems, in support of our client in the public sector, is looking to fill a Desktop Support position in Frankfort, KY. This position will be an onsite role, working directly with customers, as required. We are looking for a very knowledgeable, experienced tech with excellent customer service skills. The candidate needs to be experienced in...

  • Helpdesk Technician

    7 days ago


    Frankfort, United States Cynet Systems Full time

    Job Description: Responsibilities: Main responsibility is to be the first contact for incoming help desk calls and create tickets. Troubleshoot problems with desktops, notebooks, Mobile Data Terminals, in-car video recorders, printers, network connectivity, other law enforcement technology, etc. Use remote tools to help fix hardware and software...

  • Project Manager

    2 weeks ago


    Frankfort, United States Cynet Systems Full time

    Job Description: Responsibilities: Currently seeking qualified candidates for the position of a Non-Certified Project Manager to work on various OATS projects. This position is housed within the Office of Application Technology Services (OATS) / Division of Strategic Services (DSS). Reviewing COT billing for CHFS to ensure services are properly...


  • Frankfort, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: Leads in the analysis of data within the Customer Experience Division in support of data analysis for various Bancorp lines of business and functional areas across the...


  • Frankfort, United States Wipro Limited Full time

    Job descriptionDuties & accountabilities Review dividend announcements and have a complete understanding of corporate actions to validate and publish accurate timely updates to clients. Utilize various research sources (e.g. information circulars EDI Factset) including Internet search engines and websites to successfully validate the corporate actions....


  • Frankfort, Kentucky, United States Wipro Limited Full time

    Job descriptionDuties & accountabilities Review dividend announcements and have a complete understanding of corporate actions to validate and publish accurate timely updates to clients. Utilize various research sources (e.g. information circulars EDI Factset) including Internet search engines and websites to successfully validate the corporate actions. Build...

  • Technical Analyst

    7 days ago


    Frankfort, United States Cynet Systems Full time

    Job Description: Responsibilities: nalyze and design computer functions, programs, and applications. Participate in defining technology solutions to improve business decision-making with a focus on solving complex, multidisciplinary business problems with long-term implications. Develop comprehensive Microsoft Visio flowcharts to visualize and...