Front Desk Associate

3 weeks ago

Frankfort, United States StretchLab Frankfort Full time

Are you:

- A positive person that can talk to anyone?
- Someone who enjoys teamwork and wants to be a part of a world class wellness company?
- Passionate about empowering people to live their best lives?
- Someone with great energy and a drive for growth?

Then you’re the right person for our StretchLab Frankfort studio

We’re looking for a high energy, enthusiastic individual who is fitness minded and eager to share our story and success with everyone who walks through the door, calls for more information, or who expresses even the slightest bit of interest in improving the overall quality of their life

StretchLab is revolutionizing the wellness industry through our specialized one-on-one assisted stretching. Our team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, Pilates, and more are highly trained through our proprietary flexologist training program and are truly changing lives daily.

**POSITION**:

- Participate in marketing and outreach events
- Assist with the sales process of lead generation, follow up, and close
- Greet everyone who enters the studio with enthusiasm, energy, and knowledge
- Present available services to current or prospective members
- Work at our front desk which includes answering phones, talking to members, and booking sessions among other tasks
- Conduct tours of the studio while establishing a relationship and targeting individual’s needs and wants
- Work hand in hand with flexologists to guide first time visitors through their first stretch experience
- Emphasize and enforce objectives of the club as a fitness and wellness provider
- Sell memberships to help the studio thrive
- Follow up on prospective clients and missed appointments
- Handle member’s concerns in a professional and objective manner with the goal of resolution
- Ensure all areas of the studio are kept clean and organized
- Fitness knowledge or background is preferred but not required.

**REQUIREMENTS**:

- 1+ years of quality customer service, Required
- Excellent communication, and Listening skills
- Goal-oriented with an ability to achieve sales in memberships and retail
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional travel may be required.

**COMPENSATION & PERKS**:

- Competitive compensation based on experience
- Free or discounted memberships
- Commission paid on sales
- Opportunity for bonus based on performance.
- Huge opportunities for growth within the studios, including additional sales and management opportunities

**Job Type**: Part-time

Pay: $14.00 - $16.00 per hour

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Weekends as needed

Work Location: In person

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