Commercial Lines Technical Assistant
4 weeks ago
Responsibilities:
- Work independently, and provide prompt, accurate, and professional customer service
- Understand key coverages
- Assist in marketing new and renewal business, by entering or updating applications, requesting loss runs, etc.
- Maintain contact and collaborate with internal staff
- Review and update applications and general information (attachments, activities, follow-up) in the agency management system
- Process audits, endorsements, certificates, proposals, policy checking, and all other policy service and maintenance
- Some client contact
- Conduct all business in accordance with established policies and procedures
- Other duties as assigned
- High School Diploma or GED
- Commercial lines insurance experience or 3-5 year's total insurance experience.
- Previous Applied Epic experience
- Ability to effectively communicate, both written and verbally, to internal and external parties
- Excellent time management, organizational, and multi-tasking skills with high attention to detail
- Ability to build and maintain effective relationships with clients, carriers, and peers
- Ability to effectively resolve conflict with a minimal negative impact on all parties involved
- Ability to work independently and in cross-functional teams
- Proficiency in Microsoft Office Products (Outlook, Word, Excel)
- Health Benefits, 401 (k), PTO
- Hybrid Schedule
- Family-owned values.
- Personal development.
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