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Front Office Rooms Controller

2 months ago

San Diego, United States HYATT Hotels Full time

If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent. The Front Office Rooms Controller is primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Front Office Rooms Controller's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Front Office Rooms Controller must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Rooms Controller is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management. The hourly rate for this position is $26.50/hr. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity Qualifications

A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills. Must have experience and thorough understanding of Front Office Operations. Experience in an upscale or luxury setting preferred. Full flexible availability is required including holidays, weekends, and evenings.

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