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Accounts Receivable Collections Analyst
2 months ago
Key Responsibilities:
•Financial Steward: You'll be the linchpin in stabilizing account receivables, minimizing non-payment issues, and taking corrective actions when necessary.
•Customer Relations Champion: As an AR Collections specialist, you will engage with customers, answering their invoicing queries and resolving disputes while preserving positive relations.
•Data Savvy: Organizing documentation and monitoring account activity will be second nature to you, allowing for informed and effective collection strategies
What You'll Do:
- Oversee the Full cycle of the Cash Application process.
- Answer and Research customer calls.
- Write up adjustments & check requests as needed.
- Develop and implement effective collection strategies to recover delinquent accounts owed to the company.
- Manage and prioritize a caseload of delinquent accounts, tracking progress and taking appropriate action.
- Analyze collection data to identify trends and develop strategies for improvement.
- Prepare and maintain accurate records and reports on collection activities and performance metrics.
- Assist in collecting information (i.e. Credit application, credit report & trade references) to establish new accounts.
- Familiarity and eventual mastery of Pre-Lien filings and the associated lien waiver process.
- Maintain various lists (Late Fee/Refund/Tax)
- Tax/Resale certifications maintained.
- Provide corrected invoices as needed due to Tax.
- Special projects as assigned.
- Minimum 5-7 years of B2B collections experience, ideally in the heavy equipment or rental industry.
- Bachelor's degree in business, finance, accounting, or a related field preferred (strong collections experience can substitute).
- Proven track record of successfully recovering delinquent accounts.
- Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively.
- Strong analytical and problem-solving skills, with a detail-oriented and accurate approach.
- Time management and organizational skills to prioritize tasks and meet deadlines efficiently.
- Proficiency in Microsoft Office Suite and collection management software.
- Strong work ethic, positive attitude, and the ability to thrive in a fast-paced environment.
- Adaptable and able to handle challenging situations with an ethical and professional demeanor.
Compensation / Pay Rate (Up to): $20.00 - $22.00 Per Hour