Communications & Marketing Manager

1 week ago

Providence, United States CBRE Full time

CBRE Communications & Marketing Manager Providence, Rhode Island JOB SUMMARY CBRE’s Global Workplace Solutions organization believes that every place of work can be a competitive advantage for our clients and works with them to make real estate a meaningful contributor to organizational productivity and performance. One of our fastest growing accounts supporting the world’s largest online retailer is looking for an experienced, creative, and dynamic internal Communications & Marketing Manager who is passionate about employee culture and loves to use different forms of communication to connect and engage employees across an organization. In this role, you’ll be a key leader of the Communications team, responsible for leading and inspiring a team of communication professionals, driving strategic communication initiatives, programs, and employee engagement, enhancing communications processes and technologies, and ensuring that our client's communication program is impactful, aligned with client and GWS objectives, and compliant with language requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide strategic oversight for our comprehensive communication program, including internal communications for employee engagement, talent marketing, people (HR) communications, and language compliance. Establish annual goals and key performance indicators for the communication program, measuring progress and success through data-driven metrics. Coach and develop team members, providing growth opportunities, performance feedback, and guidance to enhance their skills and capabilities. Collaborate with cross-functional teams (HR, HSE, Finance, etc.) to develop and execute communication strategies that drive employee engagement, align with company values, attract top talent, and achieve business objectives. Act as air traffic control for various internal communications, ensuring timely, consistent, and clear messaging across different platforms and channels to avoid information overload and enhance message impact. Oversee all internal communications, ensuring coherence, alignment with strategic objectives, and engagement across the organization. Oversee talent management deliverables, ensuring that talent-related communications and initiatives are strategically aligned with organizational goals. Support the development of quarterly business reviews for the client, drafting and editing comprehensive whitepapers on program effectiveness, achievements, and opportunities for improvement. Oversee employee storytelling program, capturing and sharing compelling stories that highlight employee achievements, experiences, and contributions to foster engagement and a positive organizational culture. Engage in video editing, producing high-quality video content to enhance internal communications, training, and engagement initiatives. Drive the expansion of digital channels, exploring and implementing new platforms and technologies to enhance communication reach and effectiveness. Ensure language compliance across communication materials, collaborating with translation vendors to ensure accurate translation and cultural sensitivity. Elevate communication programs through process efficiencies, technological enhancements, and innovation, driving continuous improvement in communication strategies. Provide thought leadership and visionary direction for the team and various account programs. Make data-driven decisions, regularly assessing program effectiveness through metrics and feedback to refine strategies and achieve optimal results. QUALIFICATIONS 6+ years related communications experience (employee or internal communications or similar). Strong verbal and written communication skills, with the ability to clearly articulate complex issues and deliver compelling information to an employee audience. Demonstrated understanding of operations and business processes, with the ability to leverage this knowledge to drive effective communication strategies that align with business goals. Strong interpersonal skills and the ability to build and maintain relationships at all levels of the organization. Proven ability to manage change effectively, ensuring that communication strategies support and drive successful organizational change initiatives. Ability to analyze and interpret data to inform communication strategies and measure the impact on business objectives. Proven track record in developing key messages and communications plans for varied deliverables and audiences, and a creative eye for design. EDUCATION and EXPERIENCE Bachelor's degree (BA/BS) from 4-year college or university, preferably in a writing-intensive and/or Humanities discipline such as English, Journalism, Communications, Marketing, etc. Minimum of 6 years of relevant experience and/or training. COMPENSATION The minimum salary for the Communications & Media Manager position is $90,000.00 annually and the maximum salary for the Communications & Marketing Manager position is $115,000.00 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. #J-18808-Ljbffr

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