Customer Service Representative
2 weeks ago
Location: Miami, FL
Job Type: Full-Time
Reports To: Customer Service Manager
Job Overview:
We are seeking a dedicated and personable Customer Service Representative to join our team. The successful candidate will act as the primary point of contact for our customers, providing outstanding service and support. This role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities:
- Respond to Customer Inquiries: Handle customer questions and concerns via phone, email, chat, and social media in a timely and professional manner.
- Issue Resolution: Resolve customer complaints and issues efficiently, aiming for first-contact resolution.
- Order Processing: Assist customers with order placements, returns, exchanges, and track shipments as needed.
- Record Keeping: Document customer interactions, transactions, and feedback using our CRM system.
- Collaborate with Teams: Work closely with other departments, such as sales, logistics, and technical support, to ensure a seamless customer experience.
- Feedback Collection: Gather and report customer feedback to help improve products, services, and customer experience.
- Adhere to Policies: Follow company policies and procedures while providing exceptional customer service.
- High school diploma or equivalent; associate or bachelor's degree is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to handle stressful situations calmly and effectively.
- Strong organizational skills and the ability to multitask.
- Empathy and patience when dealing with customers.
-
Customer Service Representative
1 month ago
Miami, United States Prime Time Executives Full timeJob DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Representative position might be what you are looking for!Prime Time Executives...
-
Customer Service Representative
4 weeks ago
Miami, United States Prime Time Executives Full time $40,000 - $50,000Job DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Representative position might be what you are looking for!Prime Time Executives...
-
Customer Service Representative
3 weeks ago
Miami, United States Prime Time Executives Full time $40,000 - $50,000Job DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Representative position might be what you are looking for!Prime Time Executives...
-
Customer Service Representative
2 days ago
Miami, United States Moon Moments Ltd Full timeCustomer Service Representative - Immediate Start | Paid Weekly On-site in Miami, FL A fantastic opportunity awaits in Miami, FL for an on-site Sales Customer Service Representative within our client's dynamic sales and marketing team. If you're passionate about driving sales and thrive on delivering top-notch service while achieving tangible results, we...
-
Customer Service Representative
3 weeks ago
Miami, United States SSM Services, inc Full time $45,000 - $55,000Job DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...
-
Customer Service Representative
1 month ago
Miami, United States SSM Services, inc Full timeJob DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...
-
Customer Service Representative
1 month ago
Miami, United States SSM Services, inc Full timeJob DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...
-
Customer Service Representative
2 weeks ago
Miami, United States SSM Services, inc Full time $40,000 - $55,000Job DescriptionJob DescriptionOur Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive hands-on training to become a...
-
Customer Service Representative
2 weeks ago
Miami, United States SSM Services, inc Full time $40,000 - $55,000Job DescriptionJob DescriptionOur Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive hands-on training to become a...
-
Customer Service Representative
2 months ago
Miami, United States PeopleReady Full timeCustomer Service Representative PeopleReady of Miami South, FL is now hiring Customer Service Representatives! Customer Service Representative is responsible for answering phones, redirecting calls as needed, assisting customer inquiries, defusing and problem solving issues as they arise. Clerical duties are also required and can vary widely, from...
-
Customer Service Representative
2 months ago
Miami, United States SSM Services Full timeJob DescriptionJob DescriptionOur Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...
-
Customer Service Representative
1 month ago
Miami, United States SSM Services, inc Full timeJob DescriptionJob DescriptionOur Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...
-
Customer Service Representative
2 months ago
Miami, Florida, United States PeopleReady Full timeCustomer Service RepresentativePeopleReady of Miami South, FL is now hiring Customer Service Representatives Customer Service Representative is responsible for answering phones, redirecting calls as needed, assisting customer inquiries, defusing and problem solving issues as they arise. Clerical duties are also required and can vary widely, from organizing...
-
Customer Service Representative
1 month ago
Miami, United States PeopleReady Full timeJob Description Customer Service Representative PeopleReady of Miami South, FL is now hiring Customer Service Representatives! Customer Service Representative is responsible for answering phones, redirecting calls as needed, assisting customer inquiries, defusing and problem solving issues as they arise. Clerical duties are also required and can vary widely,...
-
Customer Service Representative
5 days ago
Miami, United States Leeds Professional Resources Full timeResponsibilities:- Provide exceptional customer support through phone, email, and chat channels, responding to customer inquiries in a timely and professional manner.- Utilize a variety of communication skills to effectively communicate with customers, including active listening and clear verbal communication.- Resolve customer complaints and concerns in a...
-
Customer Service Representative
2 months ago
Miami, Florida, United States LightTeam LLC Full timeAbout the jobAre you a customer service professional looking for flexibility and choice in your work? We, a leading provider of virtual business services, are seeking Remote Customer Service Representatives to join our dynamic team. At our company, we offer a unique opportunity for you to choose your own hours and select the client you want to work for,...
-
Customer Service Representative
1 day ago
Miami, Florida, United States Hydrology Wellness Full timeJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at Hydrology Wellness. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful...
-
Customer Service Representative
6 days ago
Miami, United States Visa Europe Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Visa Europe. As a key member of our Client Care team, you will be responsible for providing exceptional support to our clients and cardholders, ensuring a seamless and satisfying...
-
Customer Service Representative
3 months ago
Miami, United States Fyzical - Little River Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Miami, FL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Customer Service Representative
4 months ago
Miami, United States Porvox Speak Full timeJob DescriptionJob DescriptionWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...