Service Coordinator
2 weeks ago
Job Description
Service Coordinator - Join Our Team in Pryor, OK
Pay: $18-$20/hour
Schedule: 1st Shift, 6:00 AM-2:30 PM
Employment Type: Temp-to-Hire
Job ID: 119374
About the Role:
We are seeking a detail-oriented Service Coordinator to manage service scheduling and customer relationships efficiently. In this role, you will coordinate field service technicians, ensure client needs are met, and maintain strong communication with both clients and technicians. If you have excellent organizational and problem-solving skills, this is a great opportunity to grow your career.
Key Responsibilities:
- Schedule and dispatch service technicians for installations, preventive maintenance, and repairs to optimize efficiency.
- Assess client needs, provide service recommendations, and connect them with the appropriate technician.
- Maintain accurate records of clients, service requests, and technician availability.
- Build and maintain strong relationships with clients and technicians to ensure excellent customer satisfaction.
- Respond promptly to phone calls and emails, providing quotes and resolving inquiries.
- Reconcile service personnel travel and expense receipts for the general ledger.
- Expand the database of resources and providers to eliminate service gaps.
- Perform other administrative and coordination tasks as assigned.
- 1-3 years of relevant industry or customer service experience required.
- Previous administrative experience preferred.
- Proficiency in Microsoft Office, including Word and Excel.
- Strong customer service skills with a proactive approach to problem-solving.
- Excellent organizational skills and attention to detail.
Why Join Us?
This is a chance to be part of a supportive team where your skills in organization, communication, and customer service will shine. With competitive pay and a stable schedule, this role offers a pathway to long-term success.
Ready to Take the Next Step? Apply Today
Skills Required
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More Details
Employment Type: Full Time Location: Pryor , Oklahoma , United States Experience Required: Associate Date Published: 09 Dec 2024
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