Medical Records Coordinator
4 weeks ago
We are a leading provider of technology-enabled revenue cycle management solutions for health systems. We offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Compensation
This position pays between $15.00 - $15.75 per hour based on experience, with opportunities for bonus incentives and career advancement.
About the Role
Patient Access Specialists play a crucial role in our healthcare system by performing admitting duties for all patients admitted for services at the hospital. They must meet regulatory compliance requirements while providing excellent customer service.
Key Responsibilities
• Assign accurate medical records numbers
• Complete medical necessity/compliance checks
• Provide proper patient instructions
• Collect insurance information
• Receive and process physician orders
• Utilize an overlay tool while providing exceptional customer service
• Operate the telephone switchboard to relay incoming/outgoing/inter-office calls as applicable
• Adhere to policies and provide excellent customer service in these interactions
• Held accountable for point of service goals as assigned
• Conduct audits of accounts and assure that all forms are completed accurately and timely to meet audit standards
• Review eligibility responses in insurance verification system and select the applicable insurance plan code
Requirements
• 1+ years of customer service experience
• High School Diploma/GED Required
• CRCR Certification Required within 6 months of hire (Company Paid)
Benefits
We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
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