PT Customer Service Leader

1 week ago

Townsend, United States Hannaford Supermarkets Full time
Address: USA-MA-Townsend-18 Main Street, Harbor Village
Store Code: Store 08009 Customer Service (7240090)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.

QUALIFICATIONS

* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $17.60 - $26.20 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Requisition: 338990_external_USA-MA-Townsend_932024

  • PT Customer Service Associate

    6 days ago

    Townsend, United States Hannaford Supermarkets Full time

    Address: USA-MA-Townsend-18 Main Street, Harbor Village Store Code: Store 08009 Customer Service (7240090) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which...

  • PT Customer Service Associate

    13 hours ago

    Townsend, United States Hannaford Supermarkets Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 338991_external_USA-MA-Townsend Address: USA-MA-Townsend-18 Main Street, Harbor Village Store Code: Store 08009 Customer Service (7240090) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local...

  • Customer Service Manager

    5 days ago

    Townsend, Massachusetts, United States Hannaford Supermarkets Full time

    About the RoleHannaford Supermarkets is seeking a highly skilled Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.Key ResponsibilitiesObserve and follow all company policies and procedures.Maintain a...

  • Travel Physical Therapist

    1 month ago

    Townsend, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapist (PT) in Townsend, Montana, 59644!Pay Information$1,820 to $3,413 per weekAbout The PositionPT need in Montana. Looking for experienced physical therapy to work with skilled swing inpatients and outpatients. Call today for more information!ASAP start13 week assignmentLooking...

  • Customer Service Representative

    22 hours ago

    Townsend, Delaware, United States Casella Waste Systems Full time

    Job SummaryThe Customer Care Representative provides exceptional service to our customers by responding to a high volume of inbound customer inquiries and requests, which may require research and investigation to reach resolution.Key ResponsibilitiesResponds to customer inquiries and concerns in a prompt, respectful, and courteous manner.Engages in active...

  • Customer Service Representative

    3 days ago

    Townsend, Massachusetts, United States Deluxe Corporation Full time

    About the RoleThis is a unique opportunity to join Deluxe Corporation, a leading organization that drives change and innovation in the industry.We're seeking a highly skilled and motivated individual to fill the position of Customer Service Representative, responsible for facilitating the quoting process on standard and custom promotional and print products...

  • Customer Service Representative

    4 days ago

    Townsend, Massachusetts, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a highly skilled and customer-focused Cashier to join our team. As a Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Greet all customers in a friendly and courteous...

  • Customer Service Representative

    5 days ago

    Townsend, Delaware, United States UASA Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UASA. As a key member of our customer service department, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction and loyalty to our company.Key ResponsibilitiesCustomer Interaction: Respond to...

  • Customer Service

    5 days ago

    Townsend, United States Disability Solutions Full time

    Now is your chance to join an organization that drives change. We’re a company that’s consistently on top employer lists. Why join us: There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Vets (just to name a few). At Deluxe, we know that great people make a great...

  • Customer Service

    2 days ago

    Townsend, United States Deluxe Corporation Full time

    Now is your chance to join an organization that drives change. We’re a company that’s consistently on top employer lists. Why join us: There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Vets (just to name a few). At Deluxe, we know that great people make a great...

  • Customer Service

    3 days ago

    Townsend, United States Deluxe Corporation Full time

    Now is your chance to join an organization that drives change. We’re a company that’s consistently on top employer lists. Why join us: There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Vets (just to name a few). At Deluxe, we know that great people make a great...

  • Customer Service

    3 days ago

    Townsend, United States Deluxe Full time

    Now is your chance to join an organization that drives change. We’re a company that’s consistently on top employer lists. Why join us: There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Vets (just to name a few). At Deluxe, we know that great people make a great...

  • Customer Service Manager Trainee

    4 months ago

    Townsend, United States Hannaford Full time

    Management trainee program is designed to equip future managers with the skills and knowledge necessary to be effective in this position. Supervise all duties and responsibilities of the store associates in the absence of Store Manager. Effectively assist in the management of all Store operations and to meet financial and sales goals. Build associate and...

  • Customer Service Representative

    22 hours ago

    Townsend, Delaware, United States Casella Waste Systems, Inc. Full time

    Job SummaryThe Customer Care Representative provides exceptional service to our customers by responding to a high volume of inbound customer inquiries and requests. The incumbent actively engages customers to ensure complete understanding of the issues and provides accurate and efficient responses in a prompt, respectful, and courteous manner.Key...

  • Customer Service Representative

    3 days ago

    Port Townsend, Washington, United States Kroger Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a safe and clean shopping environment, and maintaining a high level of product knowledge.Key...

  • Event Service Leader

    2 weeks ago

    Port Townsend, Washington, United States Fort Worden Hospitality Full time

    Position OverviewAbout Fort Worden HospitalityLocated in a picturesque setting, Fort Worden Hospitality plays a vital role in providing exceptional accommodations, venues, and catering services. Our establishment is renowned for its commitment to excellence and innovation, set against the stunning backdrop of the Pacific Northwest.Role SummaryWe are looking...

  • Event Service Leader

    1 week ago

    Port Townsend, Washington, United States Fort Worden Hospitality Full time

    Job OverviewAbout Fort Worden HospitalityLocated in a picturesque setting, Fort Worden Hospitality is a key player in the hospitality sector, offering accommodations, venues, and catering services that celebrate the natural beauty of the Pacific Northwest.Position SummaryWe are in search of a skilled and meticulous On-Call Banquet Captain to oversee our...

  • Event Service Leader

    2 weeks ago

    Port Townsend, Washington, United States Fort Worden Hospitality Full time

    Job OverviewAbout Fort Worden HospitalityLocated in a picturesque setting, Fort Worden Hospitality is a vital component of a renowned state park and learning center. This establishment has transformed from its original military purpose into a beloved venue that offers accommodations, event spaces, dining options, and catering services, all framed by the...

  • Customer Care Representative

    3 months ago

    Townsend, United States Casella Waste Systems Full time

    Position Summary: The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and...

  • Customer Care Representative

    2 months ago

    Townsend, United States Casella Waste Systems Full time

    ## Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require research and investigation to reach resolution. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and...