Business Control Executive

3 weeks ago

Plano, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:
This job is responsible for leading a function dedicated to designing a strategy to drive internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include ensuring capabilities are in place to drive the day-to-day execution of the Operational Risk Management Framework, including the implementation of LOB and ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include providing oversight and establishing effective quality assurance and control processes.

The BMC QA Executive handles all day-to-day QA execution functions for Global Technology in all QA related functions relating to daily management activities, capacity and QA implementations.

Responsibilities:

  • Engages with stakeholders to identify issues and control improvements for remediation and ensures issue resolution
  • Acts as an ambassador of the risk culture, monitoring and reporting on the Line of Business or Enterprise Control Function's Operational Risk Profile
  • Oversees the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Oversees the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  • Ensures timely execution of QA activities including control execution, case management, and results reporting
  • Oversees all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
  • Implement yearly Objectives/Strategies
  • Analyzes & monitors metrics for all QA processes
  • If required, engages QA leads to analyze yellow/red metric reasons
  • If required, engages QA leads to develop remediation plans for yellow/red metrics
  • If required engages GCS Resource Manager, BAU Support Manager to work on potential QA tool enhancements/Op-Ex opportunities
  • Responsible for accurate and timely QA execution for all types of change
  • Responsible to oversee developed onboarding/training modules/presentations etc.
  • If required serves as a contact for QA Lead support/QA appeal escalations
  • Drives strong governance across Global Technology
  • Translates impacts to Global Technology and manages risks
  • Ensures policy/standards adherence
  • Successfully navigates across Global Tech/CIO teams and enterprise teams
Required Qualifications:
  • 10+ years of experience in risk management, audit, compliance, or a combination of each
  • Financial Services process engineering, quality assurance, or other process control functions, control measurement, testing or audit experience
  • Strong project management and communication skills
  • Strong interpersonal skills and proven ability to build and cultivate relationships both externally and internally
  • Experience with developing work breakdown structures and executing action plans
  • Excellent organization skills; ability to prioritize and handle multiple tasks
  • Track record of ensuring accuracy, clarity, and quality of work with attention to detail.
  • Demonstrated ability to engage and influence at all levels of the organization
  • Excellent communication and written skills; clearly conveys concepts and information
  • Ability to build business level relationships and influence others while working across functions and organizational lines
  • Ability to challenge in a firm but non-confrontational manner
  • Can quickly "connect the dots" to demonstrate ability to identify and perform thematic analysis
Skills:
  • Controls Management
  • Oral Communications
  • Risk Management
  • Stakeholder Management
  • Strategy Planning and Development
  • Continuous Improvement
  • Drives Engagement
  • Influence
  • Strategic Thinking
  • Talent Development
  • Data and Trend Analysis
  • Decision Making
  • Problem Solving
  • Quality Assurance


Shift:
1st shift (United States of America)

Hours Per Week:
40

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