Customer Service Representative
3 weeks ago
Job Description: Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com . Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly “routine”, but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services. This is an on-site position and will require a COVID-19 vaccination. Essential Job Functions: Identify, evaluate and prioritize caller needs, questions and concerns. Formulate plans of resolution and respond appropriately and efficiently. Maintain and restore customer satisfaction and partner with other teams as needed. Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol. Proactively educate caller on program benefits. Meet or exceed established call center metrics, attendance standards and quality levels. Use computer tools to accurately process and document information. Develop rapport with callers and appropriately adjust communication style. Provide accurate information about Sharecare programs and services. Escalate issues internally and follow up on escalated issues. Qualifications: High School Diploma Prior experience in a customer service related field preferred Great communication skills Must be able to multi-task General working knowledge of Microsoft Word & Outlook Computer keyboard proficiency and internet navigation skills required Have the ability to work effectively with others in a team environment Ability to thrive in a fast-growing, always changing environment COVID-19 vaccination Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. #J-18808-Ljbffr
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First Impression Specialist
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Tampa, United States Home Service Heroes Full timeHome Service Heroes in Tampa, FL is looking to hire a full-time or part-time (D1) First Impression Specialist / Customer Service Representative to act as the first line of contact for our clients and provide an impeccable first impression. Are you service-oriented? Do you want to work for a highly respected and stable company? Are you looking for a...
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Customer Service Representative
2 weeks ago
Tampa, United States Infinity Managment Group Full timeAre you looking for a rewarding challenge? We're seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Tampa region and are eager to shape the future. We have the privilege of working with telecommunication clients that grant access to affordable wireless plans and...
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Customer Service Representative
4 days ago
Tampa, United States Infinity Managment Group Full timeJob DescriptionJob DescriptionAre you looking for a rewarding challenge? We’re seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Tampa region and are eager to shape the future. We have the privilege of working with telecommunication clients that grant access to...
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Customer Service Representative
2 weeks ago
Tampa, United States Infinity Managment Group Full time $49,000 - $59,000Job DescriptionJob DescriptionAre you looking for a rewarding challenge? We’re seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Tampa region and are eager to shape the future. We have the privilege of working with telecommunication clients that grant access to...
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Customer Service Representative
2 weeks ago
Tampa, United States Infinity Managment Group Full time $49,000 - $59,000Job DescriptionJob DescriptionAre you looking for a rewarding challenge? We’re seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Tampa region and are eager to shape the future. We have the privilege of working with telecommunication clients that grant access to...
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Customer Service Representative
2 weeks ago
Tampa, United States SSM Services, inc Full time $40,000 - $55,000Job DescriptionJob DescriptionOur Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive hands-on training to become a...
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Customer Service Representative
2 months ago
Tampa, United States Ultimate Staffing Full timeOur customer is a reputable insurance company and they are growing fast here in Tampa Bay! They are looking for Customer Service professionals to join their team who are comfortable managing a high volume of incoming calls while providing exceptional Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service
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Customer Service Representative
2 months ago
Tampa, United States Wipro Full timeThe Customer Care Associate will provide information to customers in response to complaints, orders, errors, account questions, billing, cancelations, and other queries. Professionally handle incoming requests from customers and ensure that issues ar Customer Service Representative, Customer Service, Representative, Technology, Retail
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Customer Service Representative
3 days ago
Tampa, Florida, United States Trivest Partners Full time**Job Title: Customer Service Representative****Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at Trivest Partners. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**• Respond to customer inquiries and...
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Customer Service Representative
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Tampa, Florida, United States Hciequity Full time**Job Summary**Hciequity is seeking a highly skilled and reliable Customer Service Representative to join our team in Tampa, Florida. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Assist in the operations of the Customer Service department,...
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Customer Service Representative
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Tampa, United States AmeriVet Partners Management, Inc. Full timeCustomer Service Representative page is loaded Customer Service Representative Apply locations Tampa, FL time type Full time posted on Posted 2 Days Ago job requisition id JR100704 At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer,...
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Customer Service Representative
3 months ago
Tampa, United States Spectrio Full timeCustomer Service Representative Fully Remote Description **Primary Objective:** The Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient,...
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Customer Service Representative
3 weeks ago
Tampa, United States Jupiter Power Full timeDescription Viral Style is a crowdfunding e-commerce platform that allows anyone to create, sell, and distribute custom products worldwide. Viral Style produces and ships over a million items per year. We are looking for a Customer Service Representative to join our company. The hours for this position are Monday through Friday 9:00 AM-5:00 PM. The...
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Customer Service Representative
3 weeks ago
Tampa, United States Quipt Home Medical, Corp Full timePosition: Customer Service Representative Position Summary: As a Customer Service Representative, you are a direct point of contact for any patient, caregiver, referral source, or commercial account that contacts Care Medical either in person, over the telephone, or via the internet, to provide equipment and/or services. A Customer Service Representative is...
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Customer Service Representative
3 weeks ago
Tampa, United States Emerald Logistics Inc Full timeEmerald Logistix is a leading logistics company that specializes in providing comprehensive supply chain solutions to businesses across various industries. With a rich history of reliability and a commitment to excellence, we have become a trusted partner for companies seeking efficient and streamlined logistics operations. Job Title: Customer Service...
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Customer Service Representative
3 weeks ago
Tampa, United States SWEETHEART ICE CREAM INC Full timeCustomer Service Representative at Sweetheart Ice Cream Are you ready to join an exceptional team and become an integral part of the Sweetheart Ice Cream family? We are currently seeking an outstanding candidate to fill the role of Customer Service Representative in our dynamic customer service department. Responsibilities: Maintaining a Positive...
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Customer Service Representative
3 days ago
Tampa, Florida, United States TJX Companies Full timeAbout TJX CompaniesTJX Companies is a leading off-price retailer of apparel and home fashions in the United States and internationally. Our mission is to provide our customers with a unique shopping experience, offering a wide range of products at prices significantly lower than traditional department stores.Job SummaryWe are seeking a highly motivated and...
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Customer Service Representative
3 months ago
Tampa, United States Ada Business Solutions Full timeAs a Customer Service Representative, you'll be an integral part of our fast-paced environment, supporting on-site community fundraising initiatives and representing our clients with professionalism and impact. This is an entry-level role where your willingness to learn and commitment to success are key. We provide comprehensive training and ongoing support...
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Customer Service Representative
5 days ago
Tampa, Florida, United States Adecco US, Inc. Full time**About the Role:**Adecco US, Inc. is seeking a highly skilled Customer Service Representative to join our team in a dynamic and fast-paced environment. As a Customer Service Representative, you will be responsible for providing top-notch customer service to clients, taking orders, and assisting with auto parts inquiries.**Key Responsibilities:**Take orders...
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Customer Service Representative
3 months ago
Tampa, United States Viralstyle Full timeJob DescriptionJob DescriptionViral Style is a crowdfunding e-commerce platform that allows anyone to create, sell, and distribute custom products worldwide. Viral Style produces and ships over a million items per year.We are looking for a Customer Service Representative to join our company. The hours for this position are Monday through Friday 9:00 AM-5:00...
