ERP Administrator
3 weeks ago
Job Description
Job Description Description:
Summary
Provide client-focused technical leadership in support of the companys ERP system. Plan, coordinate, lead and report on all ERP development and administration activities. Backup for general IT administration support to the companys business units. The ERP Systems Administrator is expected to thrive in the company atmosphere where they will be actively involved with IT decisions and strategies while ensuring compliance with corporate IT policy.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Maintain the ERP system through the implementation of system modifications, updates, and new releases.
Point of contact to the business teams and ERP users in troubleshooting system issues and processes.
Work with ERP Technical representatives and other technical support services to diagnose, fix, and prevent any and all ERP IT issues.
Strict adherence to corporate IT change management policy.
Collaborate with internal system users and business process owners to analyze, develop, implement, and maintain new and improved processes and procedures.
Report data to support the business in driving efficiency and strategic decision-making.
Manage data conversions, SQL databases, reporting, and all other technical aspects of the system.
Implement and support appropriate tools that allow for daily monitoring of systems, timely and appropriate response to alarms, system tuning to maintain/improve performance.
Assist with the upkeep and eventual phase-out of manual spreadsheets and databases to the extent possible.
Manage ERP disaster recovery/business continuity including regular disaster recovery tests to prove recoverability and to benchmark time to recover.
Accountable for security at the system level and at the user level including setting up new users, determining and documenting appropriate permissions and approvals, ETL logins, basic login and navigation training.
Project management experience of an ERP implementation desired
Performs other duties and responsibilities as requested or required.
Requirements:
Education and/or Experience
Requires an Associate degree in computer related field plus two years of relevant experience; Bachelors degree preferred in
computer science or related discipline; or the combination of education and experience that enables performance of all aspects of the position.
Have experience with ERP systems and their databases (SQL type) Specifically Epicor
Have a programming mentality a problem solver an innovative thinker
Have recent SQL server experience queries, tables, etc.
Have a team attitude expect to lead as well as support others
3-5 years of experience working in a manufacturing environment preferred.
Skills
ERP system, PDI, PDI Enterprise, SQL, Application support
Strong customer service skills and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the user without being prompted.
Ability to problem solve, learn quickly, and multi-task.
Good verbal, written and interpersonal communication skills.
Solid organizational skills and the ability to manage multiple projects simultaneously.
Competencies
Technical Capacity.
Thoroughness.
Time Management.
Communication Proficiency.
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