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Operations Support Specialist
2 months ago
in **Belton, MO** is looking to hire a **full-time Operations Support Specialist** Would you like a sales support position with
If so, please read onThis call-center position earns a **competitive wage** of **$18.00 - $25.00/hour** with opportunities for **bonus compensation**. We provide **amazing benefits**, including **health, dental, vision, paid time off (PTO), a 401(k) retirement plan, and holidays.** If this sounds like the right sales support opportunity for you, apply todayWe have a professional, drama-free environment with **opportunities for professional advancement.** We offer **top wages and benefits to our employees with support and a clear path to achieve their maximum potential.** Our top performers are team-oriented and do not mind assisting in the growth of a team member. Here, we work together to help **every employee achieve greatness****Rudroff Heating & Air Conditioning**
**ABOUT RUDROFF HEATING & AIR CONDITIONING**
At Rudroff Heating & Air Conditioning, our HVAC company has a pretty old-fashioned way of doing business. No gimmicks. No confusing offers. Just honest, quality work that delivers complete and lasting comfort to our clients all year round. With a focus on trust, integrity, and value, our HVAC company has built a reputation of excellence by treating each client with fairness and respect, taking the time to listen to their needs, and responding with solutions that make sense.
**A DAY IN THE LIFE OF AN OPERATIONS SUPPORT SPECIALIST**
As an Operations Support Specialist, you are the supporting force behind our customer service team. You perform a variety of operational support tasks with an overall focus on providing excellent customer service and optimizing our efficiency and profitability. In this call-center position, you handle the overflow and after-hours support calls that our customer service team cannot take. You provide our customers with operational support before and after HVAC installations are completed. Before the installations, you order equipment and coordinate deliveries. You coordinate installation dates with clients and with the customer service representatives as well as ensure all permits and inspections are completed as required.
You are very knowledgeable about our HVAC equipment and keep our inventory well-stocked and highly organized. Using your computer skills, you complete invoices, payments, warranty registrations, reimbursements, appointment scheduling, and membership setups. When necessary, you coordinate the returns of defective parts and schedule vehicle repairs and inspections. You feel great about providing excellent customer service and helping our company continue to be one of the best around
**QUALIFICATIONS FOR AN OPERATIONS SUPPORT SPECIALIST**
* Experience in sales support or as a customer service representative
* Strong team focus with the ability to effectively multi-task
If you feel that you would be right for this call-center job, please fill out our initial **3-minute, mobile-friendly application**. We look forward to meeting you
Location: 64012
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