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Market Analyst

3 months ago

Cleveland, United States Medical Mutual of Ohio Full time

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. Support MA and individual business processes to promote the retention of existing business and the acquisition of new. Analyze existing processes to simplify human and technical interactions that meet the needs of customers, brokers and health care reform regulations. **_This position has the option to work hybrid; Cleveland, Ohio area residents preferred._** **Responsibilities** **Market Analyst I - Individual & Government** + Investigates to support and assist in troubleshooting customer channels utilizing sales processes. + Gathers information to support individual sales units with competitive analysis regarding processes, product and price. + Researches and works with internal departments to support sales needs on healthcare reform related topics. + Supports interactions with external system coordinators and technicians in order for Medical Mutual to be compliant with Centers for Medicare & Medicaid and prepared to sell at HealthCare.gov and other ACA marketplaces. + Performs other duties as assigned. **Market Analyst II - Individual & Government** + Participates in team analysis through research of existing processes and related system tools with the goal to develop specifications for improvements. + Investigates and reviews findings to support and assist in troubleshooting customer channels utilizing sales processes. + Gathers and compiles information to support individual sales units with competitive analysis regarding processes, product and price. + Interacts with external system coordinators and technicians in order for Medical Mutual to be compliant with Centers for Medicare & Medicaid and prepared to sell at HealthCare.gov and other ACA marketplaces. + Researches and works with internal departments to support sales needs on many healthcare reform related topics. + Performs other duties as assigned **Sr. Market Analyst- Individual & Government** + **Participates in team analysis through research of existing processes and related system tools with the goal to develop specifications for improvements.** + **Coordinates and performs analysis to support and assist in troubleshooting customer channels utilizing sales processes.** + **Performs analysis to support individual sales units with competitive analysis regarding processes, product and price.** + **Coordinates interactions with system coordinators and technicians in order for Medical Mutual to be compliant with Centers for Medicare & Medicaid and prepared to sell at HealthCare.gov and other ACA marketplaces.** + **Researches and works with internal departments to support sales needs on many healthcare reform related topics.** + **Performs other duties as assigned.** **Qualifications** **Market Analyst I- Individual & Government** **Education and Experience** + Bachelor’s degree in Business Administration, Health Care Administration, or related field. **Technical Skills and Knowledge** + Beginner knowledge of health care benefits and products. + Beginner level PC proficiency using various software including spreadsheets, word processing, graphics and database packages (DB2, SQL, QMF for Windows). + Effective interpersonal and communication skills. + Good organizational and coordination skills. + Flexible and adaptive to a changing market. **Market Analyst II- Individual & Government** **Education and Experience** + Bachelor’s degree in Business Administration, Health Care Administration, or related field. + Three years of progressive experience in a related field. **Technical Skills and Knowledge** + **General knowledge of health care benefits and products.** + **Intermediate level PC proficiency using various software including spreadsheets, word processing, graphics and database packages (DB2, SQL, QMF for Windows).** + **Effective interpersonal and communication skills.** + **Good organizational and coordination skills.** + **Flexible and adaptive to a changing market.** **Sr. Market Analyst- Individual & Government** **Education and Experience** + **Bachelor’s degree in Business Administration, Health Care Administration, or related field.** + **Five years of progressive experience in a related field.** **Technical Skills and Knowledge** + General knowledge of health care benefits and products. + Intermediate level PC proficiency using various software including spreadsheets, word processing, graphics and database packages (DB2, SQL, QMF for Windows). + Highly effective interpersonal and communication skills. + Excellent organizational and coordination skills. + Flexible and adaptive to a changing market. Medical Mutual is looking to grow our team We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes: A Great Place to Work: + We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset. + Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more. + On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters. + Discounts at many places in and around town, just for being a Medical Mutual team member. + The opportunity to earn cash rewards for shopping with our customers. + Business casual attire, including jeans. Excellent Benefits and Compensation: + Employee bonus program. + 401(k) with company match up to 4% and an additional company contribution. + Health Savings Account with a company matching contribution. + Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority. + Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits. + Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time. + After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption. An Investment in You: + Career development programs and classes. + Mentoring and coaching to help you advance in your career. + Tuition reimbursement up to $5,250 per year, the IRS maximum. + Diverse, inclusive and welcoming culture with Business Resource Groups. About Medical Mutual: Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us. There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans. We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work. _At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status._ _We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing._ **Title:** _Market Analyst - Individual & Government_ **Location:** _OH-Brooklyn_ **Requisition ID:** _2400251_