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Manager- Sponsorship Fulfillment

2 months ago

Napa, United States The Culinary Institute of America Full time

The hiring salary for this position is $66,600.

The CIA offers a substantial benefits package that includes medical coverage available at no cost to qualifying employees, dental insurance, vision insurance, life insurance, short and long term disability insurance, retirement savings plan with high employer contributions, a generous paid time off program, and more

As the benefits package at the CIA results in a significant value above the base hiring salary for this position, we encourage you to apply so that our recruiters can share more information with you about the benefits of working for the CIA.

POSITION SUMMARY

The Manager - Sponsorship Fulfillment is responsible for providing management and overall support sponsor relations, logistics and fulfillment for all Strategic Initiatives Group (SIG) conferences and leadership programs.

ESSENTIAL RESPONSIBILITIES

  • Responsible for the fulfillment of sponsor or underwriting "benefits" and their participation in the appropriate SIG events and acts as the primary point of contact along with the Associate Director - Sponsorship Planning.
  • Manage SIG databases and files on sponsors/client information, contact records etc. Update databases continuously to share sponsor history with the SIG and Advancement offices and the Institute as a whole.
  • Responsible for SIG paperwork and filing, including maintaining both electronic and hard copy files in accordance with established guidelines and format.
  • Create and send invoices and letters of agreement as sponsors are confirmed, provide follow up on the receipt of signed contracts within the specified timeframe.
  • Work closely with the Accounting department, manage accounts receivable to ensure payments are received prior to conference start dates and applied to the correct client and programs.
  • Oversee sponsor client relationship management with timely outreach and responses to client contacts.
  • Schedule and run client conference calls and correspondence to gather information and share notes with the team, ensuring the sponsor benefits are fulfilled for each program / project at the confirmed sponsor level.
  • Actively participate in program food & beverage planning to ensure sponsor products are utilized to the sponsor's expectations. Responsible for detailed review of the culinary production book to ensure sponsor products are appropriately integrated.
  • Identify and resolve client issues as they arise during planning and execution of leadership programs or digital media projects.
  • Manage program timelines related to sponsors to ensure all sponsor details, materials, logos, attendee information, etc. is compiled and distributed according to deadlines.
  • Create and manage SIG's sponsor tracking and order grid to ensure up to date information for culinary and planning teams.
  • Manage edits on SIG conference websites from content submitted by Program Directors and Sponsors.
  • Any and all other duties as assigned.
REQUIRED QUALIFICATIONS

Education:
  • Bachelor's Degree in a related field.
Experience:
  • Minimum of one (1) to three (3) years of office and/or hospitality experience.
PREFERRED QUALIFICATIONS
  • Culinary background, preferably with both back and front of the house experience.
  • Prior event coordination, event management and/or sponsored event experience.
  • Degree from the Culinary Institute of America strongly preferred.
REQUIRED SKILLS
  • Strong communication and creative skills across multiple mediums, ranging from written words to graphic design.
  • Strong computer skills, including proficiency in MS Office suite products, i.e. Word, Excel, PowerPoint.
  • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
  • Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
  • Demonstrated ability to show a high level of service responsiveness to customers and effective partnerships.
  • Ability to use sound judgment and discretion in handling sensitive issues with confidentiality and discretion.
  • Excellent written, verbal communication, and presentation skills required. Must have demonstrated ability in organizational, time management, problem solving and interpersonal skills.
  • Must have a proven, consistent track record showing the ability to work with all levels within an organization.
  • Must display a high level of energy and self-motivation.
  • Must be conscientious about event and project timeline related details especially with respect to program support.
  • Demonstrated strong analytical and organizational skills.
WORKING CONDITIONS
  • Must be available to work nights and weekends as required due to business needs.
  • Occasional travel to support conferences that are remote from the CIA California campus, as required.
  • Regular work requires the use of a computer, sometimes in excess of eight (8) hours per day.
  • Ability to stand and work for extended periods of time during customary service hours.
  • Must be able to work at both locations of the CIA California campus (Copia in Napa, CA and Greystone in St. Helena, CA). Must possess own transportation in order to travel between locations during the work day as required.