Store Customer Service Specialist

2 weeks ago

Binghamton, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #1106, located at: 3 Lewis Street, Binghamton, NY 13901
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Store Customer Service Specialist

    1 week ago

    Binghamton, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Representative

    5 days ago

    Binghamton, New York, United States Sherwin-Williams Full time

    About the RoleThis position is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will be expected to promptly resolve any customer concerns and ensure...

  • Customer Service Representative

    2 weeks ago

    Binghamton, New York, United States Monro Muffler Brake Full time

    About the RoleAs a Guest Care Specialist at Monro Muffler Brake, you will play a vital role in delivering exceptional customer service and driving sales of automotive repair services and tires. This is a full-time, hourly position that requires a strong focus on providing excellent customer service, communicating clearly and professionally, and developing a...

  • Customer Service Specialist

    2 weeks ago

    Binghamton, New York, United States AVANGRID , Inc. Full time

    Position OverviewThe Customer Service Specialist at AVANGRID, Inc. plays a crucial role in ensuring customer satisfaction and resolving issues effectively. This position requires a strong understanding of established procedures and policies, including compliance with regulatory standards.Key ResponsibilitiesProblem Resolution: Address and resolve customer...

  • Customer Service Representative

    6 days ago

    Binghamton, New York, United States Weis Markets, Inc. Full time

    Job SummaryWeis Markets, Inc. is seeking a highly motivated and customer-focused Grocery Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales growth.Key ResponsibilitiesProvide excellent customer service...

  • Store AGM

    4 weeks ago

    Binghamton, United States Affinity Executive Search Full time

    10 Store QSR Franchise with freestanding locations in NJ, NY, MD, PA, NJ.Responsibilities:Assist in managing the total operation and lead a store team of 40+ in making guests feel at home and provide excellent product quality.Leading the team, on boarding new associates, training, developing teaching excellent customer service, controlling expenses,...

  • Customer Service Representative

    1 week ago

    Binghamton, New York, United States Weis Markets Full time

    Are you seeking a workplace that values its team members with respect, understanding, and gratitude? Do you want to be part of an organization that emphasizes collaboration and the development of its employees and communities? Welcome to Weis Markets! Position Overview: The Customer Service Representative plays a vital role in ensuring customer satisfaction...

  • Customer Service Representative

    2 weeks ago

    Binghamton, New York, United States Weis Markets Full time

    Are you looking for a workplace that values its associates and fosters a culture of teamwork and community growth? At Weis Markets, we prioritize respect, understanding, and appreciation for our team members. Position Overview: The Customer Experience Associate plays a crucial role in ensuring customer satisfaction through various responsibilities,...

  • Retail Customer Service Cashier

    3 months ago

    Binghamton, United States Love's Travel Stops & Country Stores Full time

    Req ID:  434197  Address:  2 Industrial Park Dr. Binghamton, NY, 13904  Benefits:  * $15.00 - $22.00 p/hr * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Career Development Welcome to Love’s! At Love’s, our cashiers work in a fast-paced environment and maintain...

  • Service Advisor

    1 month ago

    Binghamton, United States Loves Travel Stops & Country Store Full time

    Req ID: 445413Address: 2 Industrial Park Dr. Binghamton, NY, 13904 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately...

  • Service Advisor

    1 month ago

    Binghamton, United States Loves Travel Stops & Country Store Full time

    Req ID: 445413Address: 2 Industrial Park Dr. Binghamton, NY, 13904 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

  • Service Advisor

    1 month ago

    Binghamton, United States Loves Travel Stops & Country Store Full time

    Req ID: 445413Address: 2 Industrial Park Dr. Binghamton, NY, 13904 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

  • Service Advisor

    2 months ago

    Binghamton, United States Loves Travel Stops & Country Store Full time

    Req ID: 445413Address: 2 Industrial Park Dr. Binghamton, NY, 13904 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

  • Service Advisor

    2 months ago

    Binghamton, United States Loves Travel Stops & Country Store Full time

    Req ID: 445413Address: 2 Industrial Park Dr. Binghamton, NY, 13904 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

  • Grocery Sales Associate

    1 week ago

    Binghamton, New York, United States Weis Markets, Inc. Full time

    Job SummaryWeis Markets, Inc. is seeking a highly motivated and customer-focused Grocery Sales Associate to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and profitability of our grocery department.Key...

  • Guest Care Specialist

    2 weeks ago

    Binghamton, United States Monro Muffler Brake Full time

    Mr Tire is a leader in the automotive maintenance and repair services industry. We are the countrys top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and making sure the work performed on their cars is done right the first time,...

  • Customer Service Representative

    2 weeks ago

    Binghamton, New York, United States Weis Markets Full time

    Overview: Weis Markets is seeking a dedicated individual to enhance our customer service experience. We pride ourselves on fostering a supportive environment for our associates and communities. Location: Position available at various locations. Key Responsibilities: The Customer Experience Associate will undertake the following essential duties, along with...

  • Healthcare Customer Service Representative

    2 weeks ago

    Binghamton, New York, United States Guthrie Full time

    Job Title: Patient Service Specialist Company: Guthrie Position Overview: The Patient Service Specialist plays a crucial role in delivering exceptional front office assistance with an emphasis on Patient-Centric Care, Collaborative Teamwork, and Operational Excellence. This role demands a proactive attitude, adaptability, meticulous attention to detail,...

  • Customer Experience Representative

    1 week ago

    Binghamton, New York, United States Monro Muffler Brake Full time

    About the RoleAs a Guest Care Specialist at Monro Muffler Brake, you will play a vital role in delivering exceptional customer service and driving sales of automotive repair services and tires. This is a full-time, hourly position that requires a strong focus on providing excellent customer service, communicating clearly and professionally, and developing a...

  • Customer Experience Representative

    1 week ago

    Binghamton, New York, United States Monro Muffler Brake Full time

    About the RoleAs a Guest Care Specialist at Monro Muffler Brake, you will play a vital role in delivering exceptional customer service and driving sales of automotive repair services and tires. This is a full-time, hourly position that requires a strong focus on providing excellent customer service, communicating clearly and professionally, and developing a...