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Casino Cage Supervisor
4 months ago
JOB SUMMARY:
The Cage Supervisor oversees the personnel and operation of the Cage on an assigned shift.
ESSENTIAL JOB FUNCTIONS:
- Provide a positive work environment, encouraging teamwork and cooperation within the department, and other departments.
- Safeguard department and company assets while dealing with the public in an efficient and courteous manner utilizing company service standards at all times.
- Monitor Cage activities for adherence to company policies, and various gaming regulatory regulations.
- Authorize credit within established authorization levels.
- Perform banking activities including processing of checks and markers, purchasing currencies as needed.
- Supervise overall operation of Cashier Department personnel and cage clerks.
- Ensure excellent guest courtesy and satisfaction.
- Resolve disputes with guests when applicable.
- Adhere to compliance of all gaming regulation and any other governmental agencies where applicable.
- Prepare and coordinates periodic performance reviews of staff.
- Prepare scheduling of shift to meet business demands.
- Assist in interviewing applicants for Cashier positions.
- Act as a role model; always presenting oneself as a credit to the company and encouraging others to do the same.
- Meet the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Minimum of one to two (1-2) years' supervisor experience required.
- Minimum one to two (1-2) years' related experience required.
- High School Diploma required. College degree preferred. Any combination of education, training or experience that provides the required knowledge, skills and abilities.
- Must be 21 years of age or older.
- Ability to work harmoniously in a team environment.
- Must present a well-groomed appearance.
- Ability to work without direction and have organizational skills to accurately multi-task.
- Effective written and verbal English communication skills in a professional manner, especially with all levels of management.
- Good mathematical and clerical aptitude for accurate record keeping.
- Excellent customer service skills a must.
- Ability to obtain/renew all government required licenses or certification, specifically a Nevada Gaming license
- Must have the manual dexterity to operate a computer and other necessary office equipment.
- Fast-paced environment, multiple tasks to be handled under time constraint.
- Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
- Must be able to speak, read, write and understand English.
- Must be able to tolerate areas containing secondhand smoke.
DIRECTLY SUPERVISES:
Cage Cashiers, Employee Bank Cashiers
Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
About Us
Bugsy Siegel's desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. More than sixty years later, we're still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. This inclusive resort provides you the perfect opportunity to entertain our guests as they stay in over 3,500 rooms and suites and play in our 77,000 square foot casino, and 15 acre backyard tropical retreat. The confident and vivacious will find the Flamingo as the place to be.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
