![AtWork Group](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
We are looking for a client-friendly Customer Service Representative who will be responsible for engaging with customers. The primary duties include answering phone calls or emails from consumers to respond to questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best assist patrons.
Job Responsibilities:
Provide accurate, valid and complete information by using the right methods/tools
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.
Manage large amounts of incoming phone calls
Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Requirements and skills:
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
-
Customer Service Representative
2 weeks ago
Norcross, United States Enviri - Harsco Corporation Full timeComplete customer manifest entry into CORE customer/job management system for incoming loads to our Hazardous Waste Facilities. Prepare manifests and labels in CORE to be sent to our customers Schedule all waste loads into Clean Earth or other facili Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
22 hours ago
Norcross, Georgia, United States CabinetCorp Full timeAbout the JobCabinetCorp is seeking a highly skilled Customer Service Representative to join our team.Job Description:We are looking for a customer-oriented service representative who will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Key...
-
Customer Service Representative
3 months ago
Norcross, United States AHF Products Full timeThis job has no supervisory responsibilities Knowledge, Skills and Abilities: Highly detail-oriented with a passion for perfection; self-motivated; exceptionally organized thrives in a team environment that is fast-paced with multiple projects. Abili Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Skills
-
Customer Service Representative
4 days ago
Norcross, United States FASTSIGNS #40101 Full timeFASTSIGNS #40101 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to...
-
Customer Service Representative
4 weeks ago
Norcross, United States Richelieu Hardware Full timeCompany Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial...
-
Customer Service Representative
1 week ago
Norcross, United States U-Haul Full timeLocation: 5365 Jimmy Carter Blvd, Norcross, Georgia 30093 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
4 days ago
Norcross, United States FastSigns Full timeFASTSIGNS #40101 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to...
-
Customer Service Representative
2 weeks ago
Norcross, United States Omni Cable Full timeJob Requirements Customer Service Representative (Sales Support) | OmniCable Our Opportunity: OmniCable, LLC (OmniCable) is a premier redistributor of wire and cable, electrical products, and value-added services. OmniCable empowers our industry to be successful by providing an exceptional experience through operational excellence, accuracy and precision,...
-
Customer Service Representative
2 months ago
Norcross, United States U-Haul Full timeLocation: 5365 Jimmy Carter Blvd, Norcross, Georgia 30093 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
4 weeks ago
Norcross, United States ConstructConnect Canada Inc Full time** Customer Service Representative** **Job Category****:** Customer Support **Requisition Number****:** CUSTO10390 Showing 1 location **Job Details** **Description** **What You Will Do**As a Customer Service Representative, you will provide post-sales/implementation support services to customers including installation, troubleshooting, problem resolution and...
-
International Customer Service Representative
4 weeks ago
Norcross, United States Immucor Full timeInternational Customer Service Representative Norcross , Georgia **Overview** Founded in 1982 and based in Norcross, GA, Immucor is a global leader in transfusion and transplantation diagnostics that facilitate patient/donor compatibility worldwide. Our mission is to ensure that patients in need of blood, organs, or stem cells get the right match that is...
-
Optical Customer Service Representative
1 week ago
Norcross, Georgia, United States Global Channel Management Full timePosition Overview:The role of the Eye Care Customer Representative is essential in delivering exceptional service to our clients. This position requires a minimum of 1 year of relevant experience in the optical or eye care sector.Key Requirements:The ideal candidate will possess:Experience in optical or eye care customer serviceProficiency in handling phone...
-
Bilingual Customer Service Representative
1 month ago
Norcross, United States LoanMax Title Loans Full timeAlabama Title Loans - Customer Service Representative (Entry Level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! **This position is for someone who is fluent in Spanish** **We are currently hiring for our location on 5230 JIMMY CARTER BLVD. Norcross, GA 30093** Incentives:•Full...
-
Bilingual Customer Service Representative
1 month ago
Norcross, United States LoanMax Title Loans Full timeLoan Max - Customer Service Representative (Entry Level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! **This position is for someone who is fluent in Spanish** **We are currently hiring for our location on 5045 JIMMY CARTER BLVD. Norcross, GA 30093** Incentives:•Full Time...
-
Customer Service Representative
1 week ago
Norcross, Georgia, United States STAFFING RESOURCES INC Full timePosition OverviewThe role of Customer Service Representative - Hotline requires individuals who are willing to work on weekends to secure full-time hours. This position involves handling customer inquiries and providing assistance through our hotline.Work ScheduleWe are looking for representatives to fill shifts from 3 PM to 11 PM or 4 PM to Midnight, with a...
-
Customer Service Representative
1 month ago
Norcross, United States Russell Tobin Full timeJob DescriptionJob DescriptionPosition – Customer Service SpecialistLocation – Norcross, GA 30093, United StatesDuration – 6Months+Rate - $16 - $Hour18.32 Position Overview: The primary focus of this position is to act as a representative of our company, providing top-quality service to our customers, measured through defined numerical goals/targets....
-
Optical Customer Service Representative
1 week ago
Norcross, Georgia, United States Global Channel Management Full timePosition Overview:The Optical Customer Service Representative plays a crucial role in ensuring customer satisfaction within the eye care sector. This position demands a minimum of 1 year of relevant experience.Key Requirements:- Experience in optical or vision care customer service- Proficiency in handling phone communications- Training or background in eye...
-
Customer Service Representative
1 week ago
Norcross, United States Napa Home & Garden Full timeAbout Us: Napa Home & Garden, a dynamic home décor wholesaler, with its headquarters in Duluth, GA is searching for a driven, energetic team player to join our growing team. We provide sophisticated products for the home, selling to style-conscious retailers via a best-in-class shopping experience. Napa is well-recognized within the home décor industry,...
-
Customer Service Representative
4 weeks ago
Norcross, United States ConstructConnect Canada Inc Full time** Customer Service Representative (Temporary)** **Job Category****:** Customer Support **Requisition Number****:** CUSTO10441 Showing 1 location **Job Details** **Description** **What You Will Do**As a Customer Service Representative, you will provide post-sales/implementation support services to customers including installation, troubleshooting, problem...
-
Customer Service Representative
3 months ago
Norcross, United States AHF LLC Full timeJob DescriptionJob DescriptionDo you want to be part of creating beauty that lasts for generations? Are you seeking a company that values Transparency, Ownership, Unity, Grit & Hustle? Do you crave being part of a TOUGH winning team in a growth-oriented environment?AHF Products is a leader in innovative flooring products and solutions with a family of strong...