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Customer Service Representative

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Menlo Park, United States Letsrenovate Full time

No experience required Entry-level roles, unskilled, or training provided

Customer Service Representative

TransPak N San Jose $20 /hr Customer Service Representative TransPak N San Jose 520 N Marburg Way, San Jose, CA 95133 The CSR provides timely and accurate information to incoming customer order status and product knowledge requests. Duties include processing customer orders, changes, and returns according to established department policies and procedures. Working closely with the credit department to resolve disputed credit items. Partnering with the sales team to meet and exceed customers service expectations. Communicating via email and phone call. Ability to prioritize, work independently and maintain a professional and friendly demeanor is essential. Attendance must be expected and reliable. Other projects as assigned. TransPak is an Equal Opportunity Employer. They welcome diversity and are committed to creating a safe and agreeable environment for all employees. TransPak does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected group covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. As a part of their hiring process, TransPak also conducts a criminal background check and certain manufacturing positions require a pre-employment drug screen. TransPak is a Fair Chance Employer. See more **Benefits**

* Health Dental Vision Available after 30 days

* Paid vacation

* 401(k) plan

**Qualifications**

* 18+ years old

* High school diploma

* Must pass background check

* 1 year experience as a CSR

* Experience using Microsoft Office

* Excellent communication and problem-solving skills

* A high level of motivation with a strong work ethic

* Effective interpersonal skills and a positive outlook

For almost 70 years, TransPak has provided innovative and cost-effective design, crating, packaging and global logistics for customers. All of their efforts are supported by a friendly and experienced team, advanced communications, tracking and design technology linked through their locations around the world.

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