Patient Service Representative I
3 weeks ago
Job Type Full-timeDescriptionMichigan Institute of Uroogy Troy , Mi $500 SIGN ON BONUS AVAILABLE Full time Monday -Friday 40 hours a week NO Nights No Weekends Front Desk Receptionist GENERAL SUMMARY: Under direct supervision The Front Desk Receptionist is responsible for receiving patients and determining the nature of their visit. Performs duties associated with the check-in process including verification of eligibility and benefits on all insurances, generation of referral forms and data entry. Responds to patient inquiries. Completes the check-out process including the scheduling of appointments for return visits and procedures conducted in the office. PHYSICAL AND MENTAL EFFORTS: Prolonged standing, sitting and viewing of computer screen. Ability to deal with stressors associated with technical work environment, patient care and urgent/emergent situations.ENVIRONMENTAL AND WORKING CONDITIONS: Fast paced work environment. High volume of patients checking-in and checking-out. Probability of overtime. Rotation within the front desk, phone and file rooms. Must be able to travel to all MIU office locations .TYPICAL DUTIES AND RESPONSIBILITIES: Responsible for receiving all patients to the office and determining the nature of their visit. Provides new patients all necessary forms to establish a medical chart.Reviews documents to ensure required fields and signatures are complete.Performs data entry of new patient insurance information in the Ntierprise program.Verifies and scans patient driver's license or picture ID and insurance cards. Reviews patients insurance information and updates patient record as needed.Contacts patients, insurance carriers and physician's offices to verify patient referral status for future appointments (if not completed prior to appointment).Responds to telephone contacts from primary care physician offices as they relate to patient referral issues. Updates patient records for all referrals received via patient delivery, fax and mail.Collects patient payments for office visits and outstanding balances. Provides computerized receipts to patients and posts payments in the Ntierprise program.Balancing monetary transactions daily. Schedules appointments for return visits and procedures conducted in the MIU office.Prepares follow-up appointment cards for patient use.Facilitates physician call back/patient follow-up. Performs various clerical tasks including, but not limited to: Completing scripts for hospital testing, testing preparation forms and return to work slips for patient use; rescheduling physician appointment cancellations; reviewing next day office schedule.Assists staff with filing and telephone responsibilities when time constraints allow.Maintains confidentiality of patient records. Maintains accountability for identifying self-deficits and for updating knowledge and skills required to perform responsibilities.Assists with housekeeping duties of the office as needed. Demonstrates a commitment to the vision, mission and goals of the Michigan Institute of Urology through application of Continuous Quality Improvement. #MICHHP RequirementsRequirements EDUCATION:High school graduate or GED.EXPERIENCE:Minimum of 1 year experience in a professional office environment.Customer service experience preferred.General clerical skills including basic computer knowledge and the ability to type 30wpm.Good communication and interpersonal skills.Demonstrates self-motivation and organizational abilities.Emphasis on customer service.
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Patient Service Representative I
7 days ago
Troy, United States Solaris Health Holdings LLC Full timeDescription:Michigan Institute of UroogyTroy , Mi$500 SIGN ON BONUS AVAILABLEFull time Monday -Friday 40 hours a weekNO Nights No WeekendsGENERAL SUMMARYThe Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will...
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Patient Service Representative I
3 weeks ago
Troy, United States Solaris Health Holdings LLC Full timeDescription:Michigan Institute of UroogyTroy , Mi$500 SIGN ON BONUS AVAILABLEFull time Monday -Friday 40 hours a weekNO Nights No WeekendsGENERAL SUMMARYThe Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will...
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Patient Service Representative I
3 weeks ago
Troy, United States Solaris Health Holdings LLC Full timeDescription:Michigan Institute of UroogyTroy , Mi$500 SIGN ON BONUS AVAILABLEFull time Monday -Friday 40 hours a weekNO Nights No WeekendsGENERAL SUMMARYThe Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will...
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Patient Service Representative I
1 week ago
Troy, United States Disability Solutions Full timeDescription:Michigan Institute of UroogyTroy , Mi$500 SIGN ON BONUS AVAILABLEFull time Monday -Friday 40 hours a weekNO Nights No WeekendsGENERAL SUMMARYThe Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will...
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Patient Service Representative I
3 weeks ago
Troy, United States Solaris Health Holdings LLC Full timeDescription:Michigan Institute of UroogyTroy , Mi$500 SIGN ON BONUS AVAILABLEFull time Monday -Friday 40 hours a weekNO Nights No WeekendsGENERAL SUMMARYThe Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will...
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Patient Service Representative I
1 week ago
Troy, MI, United States Solaris Health Holdings LLC Full timeDescription:Michigan Institute of UroogyTroy , Mi$500 SIGN ON BONUS AVAILABLEFull time Monday -Friday 40 hours a weekNO Nights No WeekendsGENERAL SUMMARYThe Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will...
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Patient Service Representative
1 month ago
Troy, Michigan, United States Mary Free Bed Rehabilitation Hospital Full timeJob SummaryAs a Patient Service Representative at Mary Free Bed Rehabilitation Hospital, you will play a vital role in providing exceptional patient care and support. Your primary responsibility will be to greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk. This includes appointment...
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Customer Service Representative I
4 weeks ago
Troy, Ohio, United States ITW Full timeJob DescriptionAt Hobart Service, an Illinois Tool Works Company, we are seeking a highly skilled Customer Service Representative I to join our team. As a key member of our Service Support Team, you will be responsible for providing exceptional customer service to both internal and external customers.Key Responsibilities:Respond to customer inquiries and...
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Patient Service Representative
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Troy, United States Mary Free Bed Rehabilitation Hospital Full timePatient Service Representative Mary Free Bed Orthotics and Prosthetics · O&P TroyTroy, MIO&PFull-Time, Days, Monday -Thursday 8a-5p, Friday 8-3Req # 12974 Summary Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration,...
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Patient Service Representative
1 month ago
Troy, Michigan, United States Mary Free Bed Rehabilitation Hospital Full timeJob SummaryWe are seeking a highly organized and customer-focused Patient Service Representative to join our team at Mary Free Bed Rehabilitation Hospital. In this role, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a seamless experience for our patients and families.Key Responsibilities Greet and...
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Patient Service Representative II
5 days ago
Troy, United States Solaris Health Holdings LLC Full timeDescription: GENERAL SUMMARY The Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient...
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Customer Service Representative I
1 month ago
Troy, Ohio, United States Hobart Service Full timeJob DescriptionHobart Service, an Illinois Tool Works Company, is a trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, giving back to the communities where they live and work, and...
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Patient Service Representative
2 months ago
Troy, United States Beaumont Urgent Care Full timeWe have a full time, front desk/medical receptionist position open at our clinic located at 2078 E Big Beaver Rd, Troy, MI 48083.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job descriptionThe Patient Service Representative is the...
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Patient Service Representative
6 days ago
Troy, United States Mary Free Bed Rehabilitation Hospital Full timeABA Technician Mary Free Bed Rehabilitation Hospital · ABA ProgramWalker, MITech/Patient SupFull-Time, Days, 8a-5pReq # 13187 Compensation Starting at $19.50 Mary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with...
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Patient Service Representative
4 months ago
Troy, United States Beaumont Urgent Care Full timeWe have a full time, front desk/medical receptionist position open at our clinic located at 43037 Dequindre Rd, Troy, MI 48085.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job description The Patient Service Representative is the...
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Patient Registration I
3 weeks ago
Troy, United States Kettering Health Full timePatient Registration I position's major duties include, but are not limited to the following:Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication. Reviewing all scheduled outpati Patient, Patient Access, Registration, Customer Service, Healthcare, Shift
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Community Service Representative
3 weeks ago
Troy, Michigan, United States Beaumont Hospice Full timeAt Beaumont Hospice, we're looking for dedicated individuals to join our team as Community Service Representatives.As a Community Service Representative, you'll play a vital role in providing respite for caregivers and supporting the well-being of our patients.We're seeking compassionate and empathetic individuals who can help fill the critical gap in our...
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Patient Service Representative II
19 hours ago
Troy, MI, United States Solaris Health Holdings LLC Full timeDescription: GENERAL SUMMARY The Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient...
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Patient Registration I
2 months ago
Troy, United States Kettering Health Full timeOverview: Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether its by providing care in our facilities, training...
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Patient Services Representative
1 month ago
Troy, Ohio, United States Wilson Health Full timeJob SummaryThe Patient Services Representative is a vital role in delivering exceptional patient care and service at Wilson Health Medical Group's Miami County OB/GYN location. As a key member of our team, you will be responsible for providing a positive first impression to patients and their families through exceptional communication and customer service...
