Patient Service Representative
3 days ago
ABA Technician
Mary Free Bed Rehabilitation Hospital · ABA ProgramWalker, MITech/Patient SupFull-Time, Days, 8a-5pReq # 13187Compensation
Starting at $19.50
Mary Free Bed Summary
We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.
Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care
Mission Statement
Restoring hope and freedom through rehabilitation.
Employment Value Proposition
At Mary Free Bed, we take pride in our values-based culture:
Diversity, Equity, and Inclusion. OurCommitment to providing an inclusive environment for patients, families, staff, and community, through embracing Diversity, Equity, and Inclusion T.O.G.E.T.H.E.R. Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community. A Proud Tradition . Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.Age Specific Responsibility
Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to age-specific needs and to provide the care needed as described in the department’s policies and procedures.
Summary
Provides direct care for Applied Behavior Analysis patients.
Essential Job Responsibilities
As part of an interdisciplinary team, implement behavioral programs, interventions, and strategies developed by the Board Certified Behavior Analyst (BCBA). Observe, measure, record, and report client's behaviors as part of the Behavioral Assessment process and in relation to their goals and objectives as part of the Behavioral Treatment process. Develop, organize, and manage all materials necessary for program implementation. Participate in consultation sessions with the treatment team and parents. Complete required documentation according to protocols and within outlined time parameters. Perform all other appropriate activities as directed and as necessary to meet the patient’s needs and to achieve expected departmental and organizational outcomes. Provide various other responsibilities and clerical/therapist support as delegated by Manager. Embrace Diversity, Equity and Inclusion, by: T reating everyone with dignity and respect O pening more doors to opportunities for underrepresented cultures G rowing talent and people E valuating and eliminating disparities T aking action against injustices, bias and racism H onoring our differences and how to collaborate E ducating staff, patients and the communities we care for R estoring Hope and Freedom, togetherCustomer Service Responsibilities
Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Responsibilities in Quality Improvement
Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
Essential Job Qualifications
High School diploma or GED required Bachelor’s degree from an accredited university or institution of higher learning preferred. Ideal candidates will possess a degree in psychology, education, social work, or related field. Experience working as part of an interdisciplinary team in the field of behavior change desired. Demonstrated effective written and oral communication skills. Demonstrated proficiency with Microsoft Excel and Word. Ability to take directions and problem solve issues. Ability to work with a diverse population. Current Michigan driver’s license with acceptable driving record. Current American Heart Association BLS Course for HealthCare Providers RBT certification required within 90-day probationary period.Preferred Job Qualifications
Proficiency with the use of computers and knowledge of operational procedures.Physical Requirements for Essential Job Qualification
None
Occasionally
(Less than 1/3)
Frequently (1/3 to 2/3)
Majority (More than 2/3)
Remain in a stationary position
x
Traverse or move around work location
x
x
Use keyboard
x
Operate or use department specific equipment
x
Ascend/Descend equipment or ladder
x
Position self to accomplish the Essential Functions of the role
x
Receive and communicate information and ideas for understanding
x
Transport, position, and/or exert force
Up to 10 pounds
x
Up to 25 pounds
x
Up to 50 pounds
x
Up to 75 pounds
x
More than 100 pounds
x
Other weight: Up to pounds
Other
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at .
Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
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