Customer Service Representative
3 weeks ago
Job Description We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period Benefits Medical, Dental, Vision, wellness program and more Paid Holidays Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities Collaborative Environment AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program Additional Details: Competitive hourly base + commissions Summary At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service and meeting needs and expectations to those that visit or call our branches. Member Experience Associates must have strong customer service skills, possess active listening skills to identify unmet Member needs and have the ability to become an expert on multiple product lines, services and learn how to use custom software applications. This is a full-time onsite position @ AAA Modesto (California). This Team Member will focus on Insurance Servicing so an active P&C license would be a plus. Essential Functions Performs fundamental customer interactions that include member services and product sales; Must be knowledgeable and proficient with AAA products and services, and adhere to branch operations in accordance to standard operating procedures and compliance including, but not limited to: Member Experience Member Services Concierge DMV Auto Travel Unlicensed Insurance Services Smart Home Security Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need. Promote AAA products and services to Members to achieve individual and branch goals and reinforce the value of AAA Membership. Understand and anticipate Member needs, identify and recommend relevant solutions from AAA to satisfy unmet needs. Knowledge/Skills/Abilities Customer Service: Demonstrates professional and friendly attitude, provides problem solving resolution; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction. Sales: Active listener, critical and adaptable thinker, strong communicator, insightful emotional intelligence. Technical: Must be proficient with multiple computer systems and applications. Strong knowledge of all AAA products, services, and operations and must demonstrate fiduciary accountability. Operational Excellence: Ability and aptitude to ensure process implementation and standard operating procedures, implementation of efficiencies to ensure end to end flow meet objectives; engage in daily activities to meet larger purpose and goals. Education & Experience / Licenses & Certification Minimum Qualifications High School Diploma/GED 1-3 years of work experience with a preference for sales or customer service-focused positions including work in sales, hospitality, insurance, retail, service industry, call centers, or fast paced office environments. Drive for Results - Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement. Communicate Effectively - Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Teamwork - Develop quality relationships with peers, leaders and internal partners; while supporting communal focus and collaboration of Members First. Qualifications Experience working with sales and service standards and goals or thresholds. Bilingual Spanish skills. Work Environment/Physical Requirements This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds). Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required. Approximately 50-80 percent of time spent on the job involves a personal computer. May travel by car, plane or other form of transportation to attend business meetings or conferences. May be required to work in one or more locations in a defined service area. Must be flexible with work shifts. Must be able to work Saturdays. #MEL #MEA #LI-ML1 Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions and/or piece rate bonuses. We expect most employees to earn between $270 - $3,500 annually in incentives, contingent on performance. #J-18808-Ljbffr
-
Customer Service Representative
2 days ago
Modesto, California, United States SpeeDee Oil Change and Auto Service Full timeJob SummaryThe Customer Service Representative is responsible for providing exceptional customer service and ensuring a positive experience for all customers. This role involves interacting with customers in a friendly and professional manner, explaining services and pricing, and maintaining accurate records.Key ResponsibilitiesCustomer Relations: Greet and...
-
Customer Service Representative
3 days ago
Modesto, California, United States Domino's Pizza Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction.Key Responsibilities:Take customer...
-
Customer Service Representative
5 days ago
Modesto, California, United States Aces Global, Inc. Full timeAbout Aces Global, Inc.We are a dynamic and growing company that values excellent customer service and strives to deliver exceptional experiences to our clients.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch...
-
Customer Service Representative
5 days ago
Modesto, California, United States Aces Global, Inc. Full timeAbout Aces Global, Inc.We are a dynamic and growing company that values excellent customer service and strives to deliver exceptional experiences to our clients.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch...
-
Customer Service Representative
3 weeks ago
Modesto, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 837 Kansas Av, Modesto, California 95351 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...
-
Customer Service Representative
3 days ago
Modesto, California, United States Harbor Wholesale Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Harbor Wholesale. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling customer requests and inquiries, and serving as a liaison between our customers and other...
-
Customer Service Representative
3 months ago
Modesto, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 4131 McHenry Av, Modesto, California 95356 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
-
Customer Service Representative
3 months ago
Modesto, United States Visual Media Alliance Full time**Customer Service Representative** **15 Jun** 2021 ** Full-Time Customer Service Representative** Posted by **Modesto**, California, United States **Job Details** **Company** **Job Type** Full-Time **Job Compensation** Depends on Experience **Job Description** **We are looking for a strong candidate that can be depended on to work M-F, 8-5 and available...
-
Customer Service Representative
3 days ago
Modesto, California, United States The West Experience Real Estate Group Full timeJob OverviewThe West Experience Real Estate Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in ensuring our clients receive exceptional service and support.Key ResponsibilitiesCustomer Service: Develop and implement customer service policies and procedures to...
-
Customer Service Representative
3 months ago
Modesto, United States Dons Mobile Glass Full timeJob DescriptionJob DescriptionThe Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and...
-
Customer Service Representative
1 day ago
Modesto, California, United States Domino's Franchise Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the success of our business.Key Responsibilities:Customer...
-
Customer Service Representative
4 months ago
Modesto, United States Cathy DeBoer Insurance Agency, Inc Full timeJob DescriptionJob DescriptionSuccessful Agency is seeking a qualified professional to join our winning team for the role of Customer Service Representative - We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a...
-
Customer Service Representative
2 days ago
Modesto, California, United States Circle K Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key Responsibilities:Greet customers and...
-
Customer Service Representative
3 weeks ago
Modesto, United States Standiford Veterinary Center Inc Full timeDescription Client Service Representative – Receptionist Rate: $16.50-$23 per hour Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who can deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in all front desk operations. A CSR is the client’s first and last...
-
Customer Service Representative
3 months ago
Modesto, United States Start ASAP Full time52 Concepts, Inc . is an outsourced marketing and sales agency looking for a full-time Entry Level Customer Service Representative to join our Fresno office on a permanent basis. You will work with our Customer Service, Marketing and Sales Representatives along with various product specialists to deliver a seamless and integrated experience to consumers...
-
Customer Service Representative
4 weeks ago
Modesto, United States Standiford Veterinary Center Inc Full timeDescription Position at Standiford Veterinary Center Client Service Representative - Receptionist Rate: $17.51-$20 per hour Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who can deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in all front desk operations. A...
-
Customer Service Representative
2 days ago
Modesto, California, United States Circle K Full time**Job Summary**We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive store environment.**Key Responsibilities:**Greet customers and...
-
Customer Service Representative
2 months ago
Modesto, United States Lendmark Financial Services, LLC Full timeThe role of Sr. Loan Consultant (CA) is to support the Branch Manager by overseeing the efficient operation of the branch and ensuring all operational functions are completely and properly performed by the staff while conveying a feeling of trust, se Customer Service Representative, Customer Service, Consultant, Representative, Branch Manager, Retail
-
Customer Service Representative
2 weeks ago
Modesto, United States SAN JOAQUIN COUNTY HEALTH COMMISSION Full time $40,635 - $48,905Job DescriptionJob DescriptionThe expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. Do you enjoy helping people and making a difference! Come be part of our growing team as a Customer Service Representative! Must reside in California - work on site. What You Will Be...
-
Customer Service Representative
4 weeks ago
Modesto, United States AAA Northern California, Nevada & Utah Full timeJOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us? Great Pay - opportunity to participate in AAA...
