Customer Service Representative
1 month ago
Monday, July 22, 2024
Position: Customer Service Representative
Location:
Delta, British-Columbia (We work in a hybrid work model where we request a presence of 2 days/week in the office)
Status: Contractual – 18-months (Maternity leave replacement)
Are you passionate about customer service and problem solving? At Quadra we put people first so that together we can reimagine the possibilities. If you enjoy having fun at work andyour surroundings describeyou as a team player – you are Quadra
In brief, as a
Customer Service Representative
you will be responsible for communicating effectively with our customers, taking orders, and following up on them. You will also be responsible for maintaining relationships with our sales team in order to achieve the highest level of customer service. You will initiate collaboration between shipping, receiving, accounting and the procurement/logistics department.
This is a highly collaborative, fast-paced, and solution-oriented position. We are looking for someone with a positive and professional attitude who will provide dedicated and impeccable customer service.
Your motivation, enthusiast, and dynamics will be an asset when you join our team as a Customer Service Representative.
At Quadra, you'll not only be welcomed into a dynamic, innovative, and determined team, but also have the chance to join a group of professionals who are deeply passionate about our company. In return, we offer a stimulating work environment where personal growth is encouraged, and outstanding performance is recognized. Quadra is proud to be certified as one of the Best Managed Companies, and a Great Place to Work ensuring that your experience here is truly exceptional.
Your responsibilities as a Customer Service Representative includes:
Taking orders and processing them in our computer system
Validating the information on purchase orders
Ensuring that customer requests are handled satisfactorily and in accordance with the companies’ guidelines
Assisting customers with orders, suggesting products, etc.
Tracking orders and ensuring the appropriate status
Working closely with sales representatives to connect to customer issues
Reading and understanding all customer activities for the strategic accounts in Salesforce
Managing account maintenance
Reviewing various weekly / monthly reports
Communicating with our logistics and procurement teams to ensure that the customer’s requirements and operational requirements are met
Working in synergy with other departments to ensure full customer focus
Being the Internal sales support for assigned accounts
In order to succeed, you will need:
A college diploma in administration, business or in a related field
A minimum of 4+ years of relevant experience as Customer Service Representative in a
distribution ,
logistic
or
manufacturing
environment
Experience in supporting a commercial or sales department of individual
Experience of supporting orders within an ERP system
Possesses excellent verbal and written communication skills
Have a strong work ethic and a passion to succeed. Compassion, integrity and honesty are very important qualities
Ability to work both independently and team-oriented
Desire to work in an environment where decisions must be made quickly and under pressure
Excellent interpersonal, communication, and analytical skills
Strong organizational and solutions-oriented skills
Advanced computer skills with the Microsoft Office Suite and knowledge of working in a CRM (Salesforce would be an asset) and an ERP system
Here are the perks of choosing this role at Quadra?:
Benefits coverage for our contractual employees
Personalized training and strong onboarding plan
Wellness Programs offered to employees to improve their quality of life
Private, family-owned company with a solid infrastructure
Advanced technology
Pleasant daily work environment (Caring for each other and having fun are part of our core values)
A company that promotes diversity and inclusion
Employee Assistance Program (EAP)
Opportunity for career advancement and development as we a growing company
Participate in the Company’s social events
Employee recognition
And Much more
B ritish-Columbia Applicants:
The annual base pay range for this position is reasonably expected to be $45,000.00 to $55,000.00. Please note that the base pay shown
is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education and experience.
Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies and work location.
Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process . We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.
#J-18808-Ljbffr
-
Customer Service Representative
3 months ago
La Jolla, United States Spectrum Insurance Service Full timeCustomer Service Representative/Administrative Assistant Company: Spectrum Commercial Insurance Brokers Location: San Diego, CA Job Description: We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be...
-
Entry Level Customer Service Representative
1 month ago
La Mesa, United States Divergent Marketing Solutions Full timeWe are seeking an Entry Level Customer Service Representative to join our team! The Entry Level Customer Service Representative will be responsible for helping customers by providing product and service information, resolving technical issues, and being part of a full sales cycle. Bilingual abilities are a major plus for the role but are not necessary to...
-
Customer Service Representative
4 weeks ago
La Mesa, United States Soapy Joe's Group, Inc. Full timeJob Type Part-time Description Position Summary We are looking for energetic, motivated employees that like to have fun at work. At Soapy Joe's many of our entry level positions are full time positions with flexible hours. This means you are eligible for benefits, vacation time, generous holiday pay, 401k, and many more benefits. We strive to be a great...
-
Entry Level Customer Service Representative
3 weeks ago
La Mesa, United States Eagle Peak Solutions, Inc. Full timeJob DescriptionJob DescriptionIf you'd appreciate working for a company that pays well, provides opportunities for advancements, and truly cares about all team members, then look no further!We are looking to hire new team members to join our spectacular Entry Level Customer Service Representative (CSR) team by the end of this week. When you apply, please...
-
Customer Service Representative
2 months ago
Mesa, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Mesa, AZ, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Customer Service Representative
2 months ago
Mesa, United States Gilbertsunnews Full time**Customer Service Representative** Splash Financial February 23, 2022 Mesa, AZ [Call Center / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Rep you'll: Provide world-class customer experience and loan re-fi application support; Respond to applicant's inbound inquiries via phone, secure chat, and email regarding Splash products;...
-
Customer Service Representative
3 months ago
Mesa, United States NESCO Inc Full timeAre you a natural problem-solver with exceptional communication skills? Are you passionate about delivering outstanding customer experiences? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in beautiful Mesa, Arizona. About Us: Nesco Resource is recruiting for a local community college...
-
Customer Service Representative
9 hours ago
Mesa, Arizona, United States Tiffanys Nails Full timeJob Description**Job Summary**Tiffanys Nails is seeking a dedicated and enthusiastic Nail Technician Customer Service Representative to provide exceptional customer service and technical expertise in a fast-paced salon environment.Key Responsibilities:Customer Interaction:Greet clients warmly and provide a friendly, welcoming atmosphere.Answer inquiries...
-
Customer Service Representative
2 days ago
Mesa, Arizona, United States Tiffanys Nails Full timeJob DescriptionWe are seeking a dedicated and enthusiastic Nail Technician Customer Service Representative to join our team at Tiffanys Nails. This role is a hybrid position that combines the technical expertise of a nail technician with the customer service skills necessary to create a welcoming and positive experience for our clients.Key...
-
Plumbing Dispatcher
2 months ago
La Habra, United States A-1 Total Service Plumbing Full timeJob DescriptionJob DescriptionA-1 Total Service Plumbing is currently hiring for a full-time Plumbing Dispatcher - Customer Service Representative to provide customer service and dispatch our plumbers in the La Habra, CA area. This dispatch position earns a competitive wage of $15 - $20 per hour, depending on experience.In addition to competitive pay and our...
-
Customer Service Representative
3 months ago
Mesa, United States Delta Mechanical Full timeJob Title Customer Service Representative Location Headquarters Job Summary This position is responsible for acting as a liaison by advocating for our clients and serving them to meet all plumbing needs by providing product & services information and resolve any emerging problems that our customer accounts might face with accuracy, efficiency, and genuine...
-
Customer Service Representative
3 months ago
Mesa, United States Delta Mechanical Inc Full timeJob DescriptionJob DescriptionDescription:Job TitleCustomer Service RepresentativeLocationHeadquartersJob SummaryThis position is responsible for acting as a liaison by advocating for our clients and serving them to meet all plumbing needs by providing product & services information and resolve any emerging problems that our customer accounts might face with...
-
Customer Service Representative
1 month ago
La Vista, United States Midland Scientific Full timeThe Customer Service Representative will act as a liaison, provide product/services information, process customer orders, and resolve any emerging problems that our customers might face with accuracy and efficiency. Essential Functions:Confer with cu Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
4 weeks ago
La Porte, United States Illinois Tool Works Full timeThe Customer Service Representative (CSR) acts as a liaison between the company and its customers. The CSR is responsible for managing customer orders, addressing inquiries, resolving complaints, and ensuring a high level of customer satisfaction. Th Customer Service, Customer Service Representative, Representative, Skills, Retail, Manufacturing
-
Motor Vehicle Customer Service Representative
3 weeks ago
Mesa, United States Pls Financial Services, Inc. Full timeSuccessful Motor Vehicle Customer Service Representatives are the primary point-of-contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and ser Customer Service, Customer Service Representative, Vehicle, Motor, Representative, Store Manager, Retail
-
Customer Experience Representative
4 weeks ago
La Mesa, United States ZipRecruiter Full timeCustomer Service Representative – San Diego, CA Salary: $20.35 per hour / $41,005.25 annually When you grow, GEICO grows. If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our San Diego, CA office....
-
Bilingual Customer Service Representative
2 hours ago
La Mesa, California, United States Lee Hecht Harrison Nederland B.V. Full timeJob Summary:LHH Recruitment Solutions, a leading provider of recruitment services, is seeking a dynamic and customer-centric individual to join our client's team as a Bilingual Customer Experience Specialist.This is a fantastic opportunity to grow and gain new skills with a reputable organization that values teamwork and employee well-being.Key...
-
Customer Service Representative
2 days ago
Costa Mesa, United States DIO USA CORPORATION Part timeJob DescriptionJob DescriptionSalary: $19.00 - $20.00 HourlyJob Description:We are seeking a motivated and detail-oriented Customer Service Representative to join our implant corporation. The ideal candidate will be responsible for providing exceptional customer service, maintaining relationships with customers, and ensuring smooth operations for product...
-
Customer Service Representative
3 months ago
La Jolla, United States Mr Appliance Full timeJob Description Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing...
-
Customer Support Representative
2 weeks ago
La Mesa, United States Eagle Peak Solutions, Inc. Full time $43,500 - $52,500Job DescriptionJob DescriptionIf you'd appreciate working for a company that pays well, provides opportunities for advancement, and truly cares about all team members, then look no further!We are looking to hire new team members to join our spectacular Entry Level Customer Support Representatives to our team by the end of this week. When you apply,...