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Entry Level Customer Service Representative
1 month ago
We are seeking an Entry Level Customer Service Representative to join our team The Entry Level Customer Service Representative will be responsible for helping customers by providing product and service information, resolving technical issues, and being part of a full sales cycle. Bilingual abilities are a major plus for the role but are not necessary to apply.
Entry Level Customer Service Representative Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Work closely with customers to conduct sales presentations and process sales orders
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Conduct market research in surrounding office location areas
Entry Level Customer Service Representative Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
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