Customer Service Specialist

3 months ago


Olathe, United States TAFS Full time

** Customer Service Specialist**

**Job Category****:** Office **Requisition Number****:** CUSTO001393 Showing 1 location **Job Details**

**Description**

* This is a full-time position working Monday-Friday, day hours

* Paid bi-weekly

* TAFS is based out of our new corporate facility in Olathe, KS

* A casual, smoke-free work environment with a positive atmosphere

* Health, dental, life, and disability insurance coverage

* 401(k) plan with company match

* 88 hours of paid time off

* Discounted gym memberships, mobile phone services, tires, and Costco memberships

**the role | The Customer Service Specialist is responsible for...**

* Serving as initial point of contact for assigned TAFS clients, delivering an ongoing, unparalleled customer experience to TAFS clients through good rapport and communication

* Ensuring an ongoing high standard of customer service with clients

* Delivering consistent communication and diplomacy when interacting with clients

* Educating clients on proper use of TAFS tools and standard funding procedures

* Resolving or escalating all client issues or concerns on a timely basis

**the requirements | This will be a perfect fit for you if you have...**

* **Ability to speak in Spanish and English**

* Superior customer relations and communication skills

* Ability to build rapport and relationships over the phone

* Ability to multi-task in a fast-paced, deadline-orientated setting

* Attention to detail

* Computer knowledge

A member of our recruiting team will review your resume and reach out to schedule a phone screen if your qualifications match our requirements.

TAFS is committed to the principles of equal employment opportunity and nondiscrimination.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



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