Director of Mediation

3 weeks ago

Chicago, United States VetJobs Full time
Job Description

Under direction of the General Counsel, establishes, directs, and manages the implementation and administration of the Civilian Office of Police Accountability (COPA) mediation program (the "Program") pursuant to the requirements of applicable law and the Consent Decree by and between the State of Illinois and the City of Chicago; and performs related duties as required

ESSENTIAL DUTIES
  • Establishes and oversees the implementation of policies, procedures, and work standards for the Program pursuant to applicable law and the Consent Decree
  • Identifies, coordinates, and participates in the procurement, training, and supervision of outside mediation providers
  • Reviews, analyzes, and evaluates merits of investigative case files proposed for mediation, guiding cases through the approval process and works with complainants, police officers, and mediators to coordinate, schedule, and complete mediations at various locations within the City of Chicago
  • Coordinates and schedules mediations and related services
  • Designs and implements evaluation criteria and systems and participates in the monitoring of mediators to assure quality of services and compliance to applicable law and the Consent Decree
  • Serves as a Program liaison with other City departments, governmental agencies, community organizations, and stakeholders
  • Compiles, analyzes, and reports Program-related data and information and drafts Program recommendations for senior COPA management
  • Monitors and provides data regarding Program costs, expenditures, and capabilities
  • Keeps abreast of new and emerging trends in mediation and alternative dispute resolution and recommends clarification and modifications of COPA policies and procedures as appropriate
  • Performs outreach activities to educate stakeholders about the Program and terms of mediation by attending outreach events at various locations within the City of Chicago to explain and promote the Program
  • Collaborates with COPA's Community Outreach and Engagement staff to develop community outreach campaigns and program literature to educate the public about Program elements and advantages
  • Strategizes, develops, and implements plans to recruit community members to be trained and serve as Program mediators
  • Creates instructional materials and facilitates training for Program mediators
  • Identifies, researches, and resolves specific issues and concerns and develops areas of opportunity, making recommendations as necessary to optimize Program capabilities and operational efficiencies
  • Leverages COPA's case management system and other resources to guide and monitor cases throughout the mediation process
  • Consults with the General Counsel to define and negotiate Program terms and requirements with various Chicago Police Department collective bargaining units
  • Prepares statistical reports and various ad hoc reports for senior COPA management
NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Certificates/Security Clearances/Other

THIS POSITION IS EXEMPT FROM CAREER SERVICE

Residency Requirement: All employees of the City of Chicago must be actual residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.

Location: 1615 W. Chicago Ave, Chicago, IL 60622

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Opportunity and Military Friendly Employer

Additional Qualifications/Responsibilities

Qualifications

Graduation from an accredited college or university with a Bachelor's degree in Public Policy, Public Administration, Human Resource Management, Social Sciences or a directly related field, plus five (5) years of work experience in mediation, dispute resolution, restorative justice, or similar program administration; or an equivalent combination of education, training, and experience.

Preference will be given to candidates possessing the following:
  • Previous supervisory experience related to the responsibilities of the role
  • Previous program management, and/or budgeting experience
  • Previous experience administering, planning and/or collaborating training programs
  • Previous experience in public safety/law enforcement
  • Previous experience in community/stakeholder engagement and public outreach
  • Previous experience in working with and collaboration with governmental agencies.

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