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920 FT Customer Service Specialist
2 months ago
**Job Title:** 920 FT Customer Service Specialist - Louisville, KY
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
**Summary of Duties:**
**Primary Responsibilities and Job Functions:**
* **The Daily Grind** Your focus will be supporting our external customers in a variety of ways including engaging in meaningful conversations to verify account information, perform loan and deposit transactions, uncover client needs, and more.
* **Youre Part of a Team** You are a member of the Retail team which includes supporting our clients and team members in surrounding counties. This role offers amazing insight into the world of banking and our local communities.
* **And you have to be able to juggle** Multiple and conflicting priorities will come up under specific time constraints. In concert with your leader and other team members, you have to be quick to act when issues arise.
**What it Takes:**
* Ability to:communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.
* Attention to detail and ability to work well in teams and individually.
* Passion for building and maintaining customer relationships
* Ability to lift (up to 35 pounds) bags of loose or rolled coin
* Responsible for adhering to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering.
**Bonus Points:**
* Previous customer service experience in a professional setting
* Bilingual
* Knowledge of Banking
**What we can offer you:**
* Medical, dental, vision, STD, LTD, Life insurance, etc.
* 17 days paid time off, 9 paid holidays and bereavement leave
* Tuition reimbursement
* Wellness benefits
* Life event coverage
* Service awards
* Financial benefits including 401(k) match, stock purchase plan, and more
* Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping
**This position will be located at:**
Louisville Middletown
101 Huntington Ridge Drive
Louisville, Kentucky, 40223
United States
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