Store Customer Service Specialist

1 month ago


Louisville, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #1358, located at: 4410 Outer Loop Louisville Ky. 40219 This is a FT Role, starting at $17.30/HR
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish


  • Louisville, Kentucky, United States Rainbow Blossom Full time

    Job Title: Customer Service/Produce SpecialistRainbow Blossom is seeking a highly skilled Customer Service/Produce Specialist to join our team. As a key member of our store operations, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our produce department is always...


  • Louisville, Kentucky, United States Big Lots Full time

    Big LotsAs a Customer Service Representative and Inventory Specialist at Big Lots, you'll have the opportunity to drive customer loyalty and satisfaction while maintaining a clean and organized store environment.Key Responsibilities:Greet and assist customers in a friendly and professional manner.Maintain and operate point-of-sale systems efficiently and...


  • Louisville, United States Equifax Full time

    Responds to customer support inquiries via telephone or written format in an empathetic and Equifax values driven manner. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. T Customer Service Specialist, Customer Service, Specialist, Retail, Experience


  • Louisville, Kentucky, United States Sherwin-Williams Full time

    About the RoleThis is a part-time role that plays a crucial part in the success of our retail stores. As a Store Associate, you will work closely with wholesale and retail customers to determine their needs and provide them with the right solutions.Key ResponsibilitiesThe key responsibilities of this role include:Ensuring high levels of customer satisfaction...

  • Cleaning Associate

    1 month ago


    Louisville, Kentucky, United States Round1 Full time

    Job Title: Cleaning Associate - Store Maintenance SpecialistThe Cleaning Associate - Store Maintenance Specialist is responsible for maintaining the overall appearance and cleanliness of the store. This includes adhering to department procedures, following cleaning schedules, and delivering exceptional customer service through cleaning practices.Key...


  • Louisville, United States Paul Davis Restoration Louisville Full time

    Company DescriptionPaul Davis is a full service emergency serivces provider in Louisville, KY. Founded in 1980, our roots run deep in caring for commercial and residential property owners that have suffered from damage caused by fire, water, wind, mold, or bio contamination. We deliver exceptional service to those in need during their worst times. Whether...


  • louisville, United States Paul Davis Restoration Louisville Full time

    Company DescriptionPaul Davis is a full service emergency serivces provider in Louisville, KY. Founded in 1980, our roots run deep in caring for commercial and residential property owners that have suffered from damage caused by fire, water, wind, mold, or bio contamination. We deliver exceptional service to those in need during their worst times. Whether...


  • Louisville, United States Paul Davis Restoration Louisville Full time

    Company Description Paul Davis is a full service emergency serivces provider in Louisville, KY. Founded in 1980, our roots run deep in caring for commercial and residential property owners that have suffered from damage caused by fire, water, wind, mold, or bio contamination. We deliver exceptional service to those in need during their worst times. Whether...


  • Louisville, United States Paul Davis Restoration Louisville Full time

    Company DescriptionPaul Davis is a full service emergency serivces provider in Louisville, KY. Founded in 1980, our roots run deep in caring for commercial and residential property owners that have suffered from damage caused by fire, water, wind, mold, or bio contamination. We deliver exceptional service to those in need during their worst times. Whether...


  • Louisville, United States Equifax Full time

    Responds to customer support inquiries via telephone or written format in an empathetic and Equifax values driven manner. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. T Customer Service Specialist, Customer Service, Bilingual, Specialist, Retail


  • Louisville, Kentucky, United States 1021 Specialist, LLC Full time

    Job DescriptionFurniture Installer at 1021 Specialist, LLCJob Responsibilities:Equipment Assembly and Installation: Safely and properly assemble equipment and/or furniture; ability to lift 50lbs.Maintenance and Tool Management: Maintain tools and equipment, use correct tools for the job.Effective Communication: Communicates effectively with management,...


  • Louisville, United States Rainbow Blossom Full time

    Customer Service- Produce Specialist Job Description Rainbow Blossom was started in 1977 by Rob and Pumpkin Auerbach and is managed today by their daughter Summer Auerbach. We are so proud to have been a thriving part our Louisville community for so many years! Our mission is to be a resource for improving the quality of life for ourselves, our community,...


  • Louisville, United States City of Louisville (Kentucky) Full time

    Objective:The purpose of this position is to provide customer service, identifies customers needs, clarifies information, research issues and provides solutions and/or alternatives. This class works under general supervision, independently developin Customer Service, Specialist, Service, Training, Retail, Customer

  • Framing Associate

    4 weeks ago


    Louisville, Kentucky, United States Michaels Stores Full time

    Job SummaryAs a Framing Associate - Customer Experience Specialist at Michaels Stores, you will be responsible for delivering exceptional customer service while creating memorable framing solutions for our customers. You will help customers shop our store, find what they're looking for, and provide a safe, clean, and clutter-free environment.Main...


  • Louisville, United States ADP Full time

    At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.We strive for every interaction to be driven by our CORE values: Insightful Expertise,...


  • Louisville, United States nTech Workforce Full time

    nTech Workforce has an immediate client opening for a Customer Service SpecialistPay Rate: $22/hr on W2Need to qualify for an online Glider AssessmentTerms of EmploymentW2 Contract, 6 monthsThis position is hybrid with Wednesdays being onsite for team meetings.Training will be 100% onsite. Candidates may specify if they would like to work from the 1716...


  • Louisville, United States nTech Workforce Full time

    nTech Workforce has an immediate client opening for a Customer Service SpecialistPay Rate: $22/hr on W2Need to qualify for an online Glider AssessmentTerms of EmploymentW2 Contract, 6 monthsThis position is hybrid with Wednesdays being onsite for team meetings.Training will be 100% onsite. Candidates may specify if they would like to work from the 1716...


  • Louisville, Kentucky, United States Ingles Markets Full time

    Company Overview:Ingles Markets is a leading grocery store chain dedicated to providing exceptional customer service and a safe shopping environment.Salary: $12.50 - $15.00 per hour, depending on experience.Job Description: As a Service Clerk at Ingles Markets, you will be responsible for assisting customers, processing transactions, and maintaining a clean...


  • Louisville, United States Equifax Full time

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is looking for a Customer Service Specialist to join our team! This individual will provide world class customer support by completing...

  • Store Sales Associate

    4 weeks ago


    Louisville, Kentucky, United States REI (Recreational Equipment Inc.) Full time

    Overview:At REI, we're committed to helping people discover and enjoy the outdoors. As a Store Sales Specialist, you'll play a key role in creating better outdoor experiences for our customers. You'll share your knowledge, provide recommendations, and engage with customers to deliver our 100% customer satisfaction guarantee.Responsibilities:Assist customers...