Senior Service Associate

5 months ago

Herndon, United States UPS Full time
Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Senior Service Associate

Our team members provide package handling, inventory control, and shipping services to customers in a variety of industries including retail, technology, aerospace, and more. Speed, consistency, flexibility and visibility are delivered to our clients through our customer first approach. Service Associates help our clients become more efficient, which allows them to focus on their core competencies, better serve their customers and improve the products and services they offer.

  • The ability to lift up to 70 lbs
  • Utilize various pieces of Material Handling Equipment (MHE) including pallet movers, stand up forklifts, high lift reach trucks, and order pickers up to heights of 28 feet
  • Utilize radio frequency (RF) scanners to electronically perform warehouse activities
  • Performs all tasks using defined job processes with a high level of accuracy with minimal supervision
  • Utilizes computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory control
  • Ensure transaction accuracy along with safety and quality compliance
  • Legal right to work in the U.S.
  • Successful completion of a background check
  • Excellent weekly pay
  • 401(k)
  • Medical, dental and vision after waiting period
  • And so much more

Delivers hands-on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely.

Performs manual work that requires proficiency through job-related training and considerable on-the-job experience. Performs a range of tasks and makes minor modifications to work routines within established procedures and guidelines. Completes work with a limited degree of supervision and provides guidance to others with less experience.

Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

  • Senior Care Nurse

    17 hours ago

    Herndon, Virginia, United States Artis Senior Living Full time

    Job Summary: We are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Artis Senior Living. As a key member of our care team, you will provide high-quality clinical care and support to our residents with Alzheimer's/Dementia. Responsibilities:Conduct resident assessments and develop individualized service plansOversee and implement...

  • Dining Services Manager

    4 weeks ago

    Herndon, Virginia, United States Harmony Senior Services Full time

    Job Title: Dining Room SupervisorAt Harmony Senior Services, we are seeking a highly skilled and experienced Dining Room Supervisor to join our team. As a key member of our culinary team, you will be responsible for overseeing all aspects of food service for our residents, staff, and guests.Responsibilities:Maintain a working knowledge of all policies and...

  • Operations Manager

    1 week ago

    Herndon, United States Always Best Care Senior Service Full time

    Company Overview: At Always Best Care Senior Services of Fairfax we provide non-medical services that allow clients to live more independent lives at home - wherever home may be. We also provide support services connecting clients with Assisted Livin Operations Manager, Operations, Manager, Client Support, Home, Caregiver, Manufacturing

  • Senior Executive

    3 days ago

    Herndon, Virginia, United States General Dynamics Information Technology Full time

    Senior Executive - Mission Services ProgramsAs a Senior Executive - Mission Services Programs at General Dynamics Information Technology, you will play a critical role in driving the success of our mission services programs. With a strong background in program leadership and a passion for innovation, you will be responsible for developing and executing...

  • Senior Windows Services Developer

    3 weeks ago

    Herndon, Virginia, United States AdvantEdge Full time

    Job Title: Senior Windows Services DeveloperLocation: Herndon, VADuration: 11 MonthsJob Type: ContractWork Type: HybridPay rate: $70-70.00 Per HR on W2Job Description:We are seeking a skilled Software Development Engineer to join our team as a Senior Windows Services Developer. In this role, you will be responsible for designing, developing, and deploying...

  • Senior Service Desk Analyst

    3 weeks ago

    Herndon, Virginia, United States ManTech Full time

    Secure Our Nation, Ignite Your FutureAt ManTech International, we're committed to protecting our nation's security while fostering a culture of innovation and growth. As a Tier 2 Service Desk Senior Analyst, you'll play a critical role in our diverse team, working on cutting-edge projects that offer opportunities for advancement.ResponsibilitiesProvide...

  • Move-In Coordinator

    3 weeks ago

    Herndon, Virginia, United States Brightview Senior Living Full time

    About UsBrightview Senior Living is a leading provider of senior living services, recognized for its commitment to excellence and dedication to delivering top-notch care.Job SummaryWe are seeking a highly organized and customer-focused Move-In Coordinator to join our team. As a key member of our sales team, you will play a critical role in ensuring a...

  • Senior Systems Engineer

    1 week ago

    Herndon, Virginia, United States Cornerstone Defense Full time

    Job Title: Senior Systems EngineerWe are seeking a highly skilled Senior Systems Engineer to join our team at Cornerstone Defense. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining secure wireless network infrastructures for our clients.Key Responsibilities:Design and implement end-to-end CSfC solutions with a...

  • Senior Sales and Service Executive

    5 hours ago

    Herndon, Virginia, United States Amdocs Full time

    About the Role:Amdocs is seeking a highly motivated and experienced sales professional to lead our Fiber Services business development efforts. As a Senior Sales and Service Executive, you will be responsible for uncovering opportunities, leading pursuits, and closing new Fiber/OSP services business with Communications Service Providers.Key...

  • Senior Systems Engineer

    1 week ago

    Herndon, Virginia, United States Cornerstone Defense Full time

    Job Title: Senior Systems EngineerWe are seeking a highly skilled Senior Systems Engineer to join our team at Cornerstone Defense. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining secure wireless network infrastructures for our clients.Key Responsibilities:Design and implement secure wireless network...

  • Medication Technician

    3 weeks ago

    Herndon, United States Brightview Senior Living Full time

    About Us We are honored that Brightview Senior Living has been recognized as one of Fortune Magazine's 100 Best Companies to Work For in 2023!! We're in the top 100 across all industries, and all companies no matter how large or small...and we're the ONLY Senior Living company on the prestigious list! Overview Are you the person who double checks your...

  • Senior Systems Administrator

    4 weeks ago

    Herndon, Virginia, United States Consulting Services Group Full time

    Job Title: Senior Systems AdministratorWe are seeking a highly skilled and experienced Senior Systems Administrator to join our dynamic team at Consulting Services Group. As a key member of our IT team, you will be responsible for providing technical leadership and support for our systems and infrastructure.Key Responsibilities:Configure and manage servers,...

  • Operations Manager

    6 days ago

    Herndon, United States Always Best Care Senior Service Full time

    Company Overview: At Always Best Care Senior Services of Fairfax we provide non-medical services that allow clients to live more independent lives at home wherever home may be. We also provide support services connecting clients with Assisted Living Communities or alternate housing. Position Summary: The Operations Manager reports directly to the franchise...

  • Senior Systems Engineer

    1 week ago

    Herndon, Virginia, United States Cornerstone Defense Full time

    Job Title: Senior Systems EngineerWe are seeking a highly skilled Senior Systems Engineer to join our team at Cornerstone Defense. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining our wireless network and wireless intrusion detection system (WIDS) infrastructures.Key Responsibilities:Design and...

  • Senior Signals Engineer

    4 weeks ago

    Herndon, Virginia, United States Electronic Warfare Associates Full time

    Job Title: Senior Signals EngineerJob Summary:EWA Government Systems, Inc. is seeking a Senior Signals Engineer to work within the AI department on signals theory and application in data and machine-learning contexts. The ideal candidate will have a strong background in signals processing and machine learning, with experience in developing algorithms and...

  • Senior Systems Engineer

    4 weeks ago

    Herndon, Virginia, United States Cornerstone Defense Full time

    Job Title: Senior Systems EngineerCornerstone Defense is seeking a highly skilled Senior Systems Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining our wireless network and wireless intrusion detection system (WIDS) infrastructures.Key Responsibilities:Design and implement...

  • Senior Sales Executive

    2 weeks ago

    Herndon, Virginia, United States Red River Full time

    Senior Sales ExecutiveThis is a senior-level field sales position that requires a customer-facing sales role with a proven track record of exceeding sales goals. The ideal candidate will have the ability to act as a team lead and coordinate strategic activities across their customer base. A minimum of 5 years of IT selling experience is required, with a...

  • Dining Server

    3 weeks ago

    Herndon, Virginia, United States Brightview Senior Living Full time

    About UsBrightview Senior Living is a leading provider of senior living services, dedicated to delivering exceptional care and experiences to our residents.Job SummaryWe are seeking a skilled and friendly Dining Server to join our team at Brightview Senior Living. As a Dining Server, you will play a key role in enhancing the dining experience for our...

  • Senior Splunk Engineer

    4 hours ago

    Herndon, Virginia, United States Optiv + ClearShark Full time

    Job SummaryA Senior Splunk Engineer is a highly skilled professional responsible for leading the delivery of Splunk-based solutions to Optiv + ClearShark's customers. This individual will operate independently, with no direct supervision, and will be expected to maintain a mastery in Splunk capabilities aligned with Optiv + ClearShark's service practices....

  • Senior Signals Engineer

    4 hours ago

    Herndon, Virginia, United States Electronic Warfare Associates Full time

    Job Title: Senior Signals EngineerJob Summary:We are seeking a Senior Signals Engineer to work within our AI department on signals theory and application in data and machine-learning contexts. The ideal candidate will have a strong background in electrical engineering and experience with signal simulation tools.Responsibilities:Explore math and theory...