Care Management Support Coordinator II

2 weeks ago


Little Rock, United States BCforward Full time

Care Management Support Coordinator II

BC Forward is looking for Care Management Support Coordinator II in AR (Remote)

Position Title: Care Management Support Coordinator II
Location: AR Remote
Duration: 12+ months of contract with possible extension
Pay rate: $22/hr. on W2

Job Responsibilities:
Position Purpose:
Supports administrative care management activities including performing outreach, answering inbound calls, and scheduling services. Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines.

Education/Experience:
Requires a High School diploma or GED
Requires 1 - 2 years of related experienceProvides outreach to members via phone to support with care plan next steps, community or health plan resources, questions or concerns related to scheduling and ongoing education for both the member and provider throughout care/service

Provides support to members to connect them to other health plan and community resources to ensure they are receiving high-quality customer care/service

May apply working knowledge of assigned health plan(s) activities and resources

Serves as the front-line support on various member and/or provider inquiries, requests, or concerns which may include explaining care plan procedures, and protocols

Supports member onboarding and day-to-day administrative duties including sending out welcome letters, related correspondence, and program educational materials to assist in the facilitation of a successful member/provider relationship

Documents and maintains non-clinical member records to ensure standards of practice and policies are in accordance with state and regulatory requirements and provide to providers as needed

Knowledge of existing benefits and resources locally and make referrals to address Social Determinants of Health (SDOH) needs
Performs other duties as assigned

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 226644 when responding to this ad.



  • Little Rock, Arkansas, United States Centene Corporation Full time

    Job SummaryCentene Corporation is seeking a highly skilled Care Coordinator II to join our team. As a Care Coordinator II, you will play a critical role in supporting care management activities and ensuring services are delivered to our members.Key ResponsibilitiesSupports care management activities and teams assigned to members to ensure services are...


  • Little Rock, Arkansas, United States Centene Corporation Full time

    Job SummaryCentene Corporation is seeking a highly skilled Care Coordinator II to support our care management activities and ensure services are delivered to our members. As a key member of our team, you will interact with members to discuss care plans, provide education, and coordinate care activities.Key ResponsibilitiesProvide outreach to members via...

  • Care Coordinator II

    4 weeks ago


    Little Rock, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.This is a field role. Candidate must reside in Southwest...

  • Care Coordinator II

    3 weeks ago


    Little Rock, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. This is a field role. Candidate must reside in Southwest...

  • Care Coordinator II

    2 weeks ago


    Little Rock, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.This is a field role. Candidate must reside Monroe/Phillips...

  • Care Coordinator II

    23 hours ago


    Little Rock, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.This is a field role. Candidate must reside in Ouachita...

  • Care Coordinator II

    4 weeks ago


    Little Rock, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility. This is a field role. Candidate must reside in Southwest Arkansas....

  • Care Coordinator II

    2 weeks ago


    Little Rock, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility. This is a field role. Candidate must reside Monroe/Phillips counties...


  • Little Rock, United States Allen Lund Company, LLC Full time

    Job DescriptionJob DescriptionOur Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow! We are always looking for exceptional people to join our fast paced,...


  • Little Rock, Arkansas, United States CARTI Full time

    POSITION SUMMARY: The Clinical Research Coordinator Level II is responsible for executing and managing daily clinical research operations in accordance with Good Clinical Practice (GCP) and FDA/ICH standards. This role involves the preparation and organization of all Institutional Review Board (IRB) and Sponsor regulatory documentation, ensuring adherence to...


  • Little Rock, Arkansas, United States Spherion Full time

    Supports administrative care management activities including performing outreach, answering inbound calls, and scheduling services. Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines. This is a remote position.Responsibilities:Provides...


  • Little Rock, Arkansas, United States CARTI Full time

    POSITION SUMMARY: The Clinical Research Coordinator Level II is responsible for managing and executing daily clinical research operations in compliance with GCP and FDA/ICH standards. This role involves the organization and completion of all necessary IRB/Sponsor regulatory documentation, ensuring adherence to approved protocols, and conducting training for...


  • Little Rock, Arkansas, United States Spherion Full time

    Position Overview:The Care Management Support Coordinator plays a vital role in facilitating administrative care management tasks. This includes conducting outreach, managing inbound communications, and organizing service schedules.As a key liaison, you will interact with members, healthcare providers, and internal teams to address concerns and maintain...


  • Little Rock, Arkansas, United States Spherion Full time

    Position Overview:The Care Coordination Support Specialist plays a vital role in assisting with administrative care management functions. This includes engaging in outreach efforts, handling incoming calls, and organizing service schedules.This is a remote opportunity.Key Responsibilities:1. Conduct outreach to members via telephone to facilitate care plan...


  • Little Rock, Arkansas, United States Independent Case Management Full time

    Job Details Description Primary Responsibilities and Duties Community Support Engagement: Acquire and apply comprehensive knowledge while ensuring compliance with program standards in designated areas. Maintain an up-to-date understanding of all operational procedures related to Community Supports. Foster and sustain positive relationships with community...


  • Little Rock, Arkansas, United States Arkansas Government Job Full time

    Museum Program Assistant IIPosition Overview:The Museum Program Assistant II plays a crucial role in supporting the development, execution, and management of museum programs. This part-time position is essential for enhancing visitor engagement and educational outreach.Key Responsibilities:Visitor Engagement: Welcome and assist museum visitors, providing...


  • Little Rock, Arkansas, United States Baptist Health Full time

    Shift: Day Working Hours: 8a - 4:30pm Overview:The Patient Care Coordinator is essential in representing the Baptist Health network as the initial point of contact for a diverse range of customers, including healthcare providers, discharge planners, patients, families, and staff. This role involves gathering preliminary information necessary for processing...


  • Little Rock, Arkansas, United States University of Arkansas for Medical Sciences Full time

    Position Overview: The Pharmacy Technician I/II/III plays a crucial role in supporting the pharmacist with the daily operations of medication dispensing. This includes a variety of responsibilities aimed at ensuring efficient patient care through accurate medication management. Key Responsibilities: Assist in the preparation and dispensing of...


  • Little Rock, Arkansas, United States Care IV Home Health Full time

    Position: Home Health Nurse (Registered Nurse Care Coordinator)Incentive: $5,000 SIGN-ON BONUS FOR FULL-TIME RN CARE COORDINATORSWe are currently seeking dedicated Registered Nurses for home health positions at Care IV Home Health. Our organization values flexibility, work-life balance, and the establishment of meaningful relationships with patients, while...


  • Little Rock, Arkansas, United States Southwest Power Pool Full time

    About Southwest Power Pool (SPP): At SPP, we prioritize more than just electricity; we value the strength of our connections. Our team collaborates to ensure reliable and cost-effective power delivery to millions. Recognized as one of Arkansas' Best Places to Work, we seek individuals who are dedicated to our mission of maintaining power. Our Core Values: We...