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Patient Representative
1 month ago
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a per-diem Patient Representative/Front Desk Receptionist to support our White Plains and New Rochelle sites. A Patient Representative/Front Desk Receptionist is responsible for providing patient-centered care and facilitating patient access to services in a pleasant, knowledgeable, and efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job-specific standards. Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist: Assist with daily reception activities and ensure that all processes needed for patient services are initiated. Communicate effectively with team members and patients regarding all aspects of service. Responsible for telephone and mail contact with patients. Responsible for the scheduling of appointments, fee collection, and explanation of services and charges for patient services. Distribute materials to patients, including patient satisfaction cards, patient rights, and other appropriate materials. Verify all insurance and set fees based on the sliding scale fee. Minimum Education Requirement: High School diploma/GED Minimum Work Related Experience: 2-4 years Preferred Language: Bilingual in both English and Spanish (orally and written) Job Type: Per-Diem Salary: $17.25 - $20.00 per hour Relation to Mission: The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable. Equal Employment Opportunity: Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Job Responsibilities: The following statements reflect the general duties, responsibilities, and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization. #J-18808-Ljbffr
